FreePBX
FreePBX: A free, self-hosted PBX with deep routing, telephony, and integration options. Ranked #40 of 166 in Business Phone Systems by our editors (4.9/10); pricing: Free plan; best for technical teams wanting a free open-source PBX.
At a glance
- Editor score4.9 / 10
- PricingFree plan
- Best forTechnical teams wanting a free open-source PBX
- Free planYes
- Facts checked21 Sep 2026
Where it wins
- Free, open-source core with self-hosted deployment
- Advanced routing, queues, IVR, voicemail, and recording
- Supports SIP, WebRTC, softphones, CRM, and AI add-ons
Where it doesn't
- Self-hosting requires technical administration
- Commercial modules and support are separate offerings
- Focused on PBX configuration rather than a turnkey phone service
Our verdict on FreePBX
FreePBX is an open-source, web-based platform for building and managing self-hosted IP PBX systems. It is aimed at businesses, individuals, and technical teams that want control over extensions, IVR auto-attendants, queues, ring groups, voicemail, recordings, and call routing. The web administration interface covers core telephony configuration, while support for SIP, IAX2, PJSIP, WebRTC, desktop softphones, and mobile softphones broadens how teams can connect. Its free plan and open-source model make it a strong fit for organizations comfortable managing their own phone infrastructure.
The feature depth is the main reason to consider FreePBX. Flexible time-based routing, calling queues, ring groups, voicemail-to-email, call history, and call recording support more involved phone workflows than a basic calling tool. CRM integrations include SugarCRM, SuiteCRM, Salesforce, Zoho, and ConnectWise, while SIPStation provides an additional telephony connection option. An AI add-on can transcribe call recordings and voicemails, extending the platform without changing its core PBX focus. These capabilities suit technical teams that need configurable call handling across web, Linux, and self-hosted environments.
FreePBX's core software is free, but commercial modules, support, appliances, and related services are offered separately. That model preserves the flexibility of the open-source platform while making ownership of deployment, administration, and ongoing configuration part of the buying decision. Choose FreePBX if your team values self-hosting, protocol support, detailed routing, and extensibility. Choose another option if you want a turnkey business phone service with less infrastructure responsibility or a single packaged offering that combines the PBX, support, and commercial features.
Your product? Our editors can test FreePBX in depth and publish a review, labelled as paid · from $149/mo →
FreePBX pricing
All 8 FreePBX plans and prices →
FreePBX fact sheet
| Free plan | Yes |
|---|---|
| Paid from | Not verified |
| Included users | Not verified |
| Business numbers | Not verified |
| Auto attendant | Yes |
| Call routing | Advanced |
| Voicemail transcription | Yes |
| Desktop and mobile apps | Yes |
| Deployment | Cloud, Self-hosted, Mobile |
| Platforms | Web, Linux, iOS, Android |
| Compliance & security | 2FA |
| Support | Community, Docs |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 5 integrations: SugarCRM, SuiteCRM, Salesforce, Zoho, ConnectWise |
| Pricing | Free plan (source) |
| Website | freepbx.org |
| Facts checked | 21 Sep 2026 |
FreePBX integrations
FreePBX lists 5 integrations on its own site.
- SugarCRM
- SuiteCRM
- Salesforce
- Zoho
- ConnectWise
Alternatives to FreePBX
- Zoom PhoneA paid cloud phone system with broad calling, routing, messaging, and integration coverage.9.2
- RingCentral RingEXA broad cloud communications suite for established organizations with complex calling needs.9.1
- NextivaA broad business phone platform for teams that need calling, messaging, routing, and analytics.8.8
See all FreePBX alternatives →
Also Ranked In
FreePBX is ranked in 5 of our directories.
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Featured on iTechGuides
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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