Field Agent
Field Agent: A mobile-led platform for coordinating mystery shops, evidence collection, reviews, and shopper payments. Ranked #11 of 21 in Mystery Shopping Software by our editors (6.5/10); pricing: Pricing on request; best for in-store and online shopper campaigns.
At a glance
- Editor score6.5 / 10
- PricingPricing on request
- Best forIn-store and online shopper campaigns
- Shopper portalYes
- Founded2010 · Fayetteville, Arkansas, United States
- Facts checked20 Sep 2026
Where it wins
- Supports both in-store and online mystery-shop assignments
- Collects photo, video, GPS, and location-specific evidence
- Combines review workflows, shopper payments, and live dashboards
Where it doesn't
- Pricing requires contacting sales
- Form-building capabilities are not detailed
- Integration details are limited
Our verdict on Field Agent
Field Agent is a mystery-shopping and retail data-collection platform for brands and retailers that need to dispatch shoppers, gather evidence, and review field results. It supports assignments across in-store and online experiences, while shoppers use web and mobile access to find and reserve jobs, complete tasks, submit photos or videos, and receive payment after approval. Its shopper portal, assignment scheduling, mobile app, shopper payments, and result analytics cover the main operating needs of shopper-led campaigns.
The workflow spans the campaign lifecycle rather than focusing only on assignment distribution. Teams can verify tasks with GPS and location-specific information, collect multiple forms of evidence, and route submissions through review and approval workflows. Real-time dashboards provide visibility into submitted field data, with interactive filtering by product, store, and location. That combination suits programs where proof of execution and location context matter, including retail checks and online experience evaluations. Shopper earnings and cash-out management also keep payment administration within the operating workflow.
Field Agent uses contact-sales pricing, so buyers will need a direct commercial conversation rather than selecting from published self-serve tiers. The platform is available on web, iOS, and Android, and Field Agent services remain available within the Storesight platform while the shopper app remains available through Apple’s App Store and Google Play. The product is a strong fit for organizations running structured, evidence-heavy shopper campaigns across physical and digital channels. Buyers prioritizing clearly documented form-building or integration capabilities should compare alternatives before committing.
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Field Agent pricing
Field Agent fact sheet
| Free plan | Not verified |
|---|---|
| Paid from | Not verified |
| Shopper portal | Yes |
| Assignment scheduling | Yes |
| Report form builder | Not verified |
| Mobile shopper app | Yes |
| Evidence collection | Multiple |
| Shopper payments | Yes |
| Results analytics | Yes |
| Deployment | Cloud, Mobile |
| Platforms | Web, iOS, Android |
| Support | Email, Docs |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Pricing | Pricing on request |
| Website | app.fieldagent.net |
| Facts checked | 20 Sep 2026 |
Alternatives to Field Agent
- MebiusA broad mystery-shopping platform with AI analysis, validation, and integration options.8.8
- CheckerA full mystery-shopping workflow spanning shoppers, fieldwork, payments, reporting, and fraud checks.7.8
- Shopmetrics NEXTA broad mystery shopping platform for managing complex field programs and corrective actions.7.7
See all Field Agent alternatives →
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Featured on iTechGuides
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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