Field Agent review
A mobile-led platform for coordinating mystery shops, evidence collection, reviews, and shopper payments.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Field Agent is a mystery-shopping and retail data-collection platform for brands and retailers that need to dispatch shoppers, gather evidence, and review field results. It supports assignments across in-store and online experiences, while shoppers use web and mobile access to find and reserve jobs, complete tasks, submit photos or videos, and receive payment after approval. Its shopper portal, assignment scheduling, mobile app, shopper payments, and result analytics cover the main operating needs of shopper-led campaigns.
The workflow spans the campaign lifecycle rather than focusing only on assignment distribution. Teams can verify tasks with GPS and location-specific information, collect multiple forms of evidence, and route submissions through review and approval workflows. Real-time dashboards provide visibility into submitted field data, with interactive filtering by product, store, and location. That combination suits programs where proof of execution and location context matter, including retail checks and online experience evaluations. Shopper earnings and cash-out management also keep payment administration within the operating workflow.
Field Agent uses contact-sales pricing, so buyers will need a direct commercial conversation rather than selecting from published self-serve tiers. The platform is available on web, iOS, and Android, and Field Agent services remain available within the Storesight platform while the shopper app remains available through Apple’s App Store and Google Play. The product is a strong fit for organizations running structured, evidence-heavy shopper campaigns across physical and digital channels. Buyers prioritizing clearly documented form-building or integration capabilities should compare alternatives before committing.
Field Agent pros and cons
- Where it wins
- Supports both in-store and online mystery-shop assignments
- Collects photo, video, GPS, and location-specific evidence
- Combines review workflows, shopper payments, and live dashboards
- Where it doesn't
- Pricing requires contacting sales
- Form-building capabilities are not detailed
- Integration details are limited
Field Agent fact sheet, pricing and score →
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