directCRM review
A practical web CRM with core sales tools and a low annual price.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
directCRM is a browser-based CRM for small sales teams that want core customer and sales management in one place. It brings together contact and company records, activity tracking for calls, emails, and meetings, an automatic sales pipeline, follow-up reminders, quotes and proposals, shared calendars, team collaboration, custom fields, email templates, document attachments, and reporting. Because it runs in a browser, teams can access it from phones, tablets, or desktops without installing an app.
Pricing is straightforward. The Free Trial provides 14 days of full feature access for up to five users without requiring a credit card. After that, Pro Monthly costs $15 per user per month and includes unlimited users, unlimited contacts, custom fields and pipeline stages, Google Calendar sync, and reports and analytics. Pro Annual costs $10 per user per month when billed annually, with the same listed highlights. For a small team that can commit to annual billing, this is a low entry price for a paid CRM. Teams that prefer monthly flexibility pay more, while teams seeking a permanent free plan will need another option.
The product’s strongest fit is a focused, browser-based workflow for organizing customer information and sales follow-up. CSV and Excel import and export can support moving existing records, while Google Calendar sync connects activities with a familiar scheduling tool. The ecosystem remains limited to the web platform and one listed integration, so directCRM is better suited to teams with modest integration needs than to organizations building a broad connected sales stack. Choose it for basic CRM coverage, accessible pricing, and straightforward collaboration; consider an alternative if native mobile apps, extensive integrations, or a free ongoing tier are priorities.
directCRM pros and cons
- Where it wins
- Low $10 per user per month price when billed annually
- Combines contacts, pipeline, reminders, quotes, and reports
- CSV and Excel imports plus Google Calendar synchronization
- Where it doesn't
- Web-only access with no dedicated mobile app
- Only one listed integration: Google Calendar
- No ongoing free plan after the 14-day trial
directCRM fact sheet, pricing and score →
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