Dialpad Sell review
A broad sales dialer with manual voicemail drops and AI coaching.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Dialpad Sell is a cloud-based sales outreach solution for sales and outbound calling teams. It combines calling, voicemail drops, power dialing, CRM integrations, AI transcription, live coaching, sentiment analysis, sales playbooks, objection handling, and performance analytics. Teams can record or upload MP3 voicemail messages, use CRM data for outreach lists, and automatically log calls and voicemails to Salesforce. Access spans web, Windows, macOS, iOS, Android, Chrome extension, and API, making it suitable for teams working across desktop, mobile, browser, and connected workflows.
Pricing is organized across Essentials, Advanced, and Premium. Essentials costs $39 per user per month with annual billing or $49 with monthly billing; voicemail drop is available as a paid add-on. Advanced costs $95 annually or $110 monthly per user and includes voicemail drop. Premium costs $150 annually or $170 monthly per user and includes voicemail drop and Dialpad Dialer. A 14-day free trial is available, while there is no free plan. According to the vendor's pricing details, package, region, contract terms, and add-ons can affect pricing.
The main strength is the combination of manual voicemail drops with a wider sales engagement and coaching environment. Power dialing supports outbound campaigns, while AI call transcription and analysis, live coaching, sentiment analysis, playbooks, analytics dashboards, exports, and API access extend beyond basic message dropping. Salesforce can automatically log calls and voicemails, and the listed integrations include HubSpot, Zendesk, Zoho, ServiceNow, Google Workspace, Microsoft 365, and Outreach. Choose Dialpad Sell if you want AI-assisted calling and coaching alongside voicemail drops. It is less suitable if you need scheduled drops or a narrowly focused voicemail-drop tool.
Dialpad Sell pros and cons
- Where it wins
- Recorded or uploaded MP3 voicemail drops on Advanced and Premium
- AI transcription, sentiment analysis, and live coaching
- Salesforce logging plus HubSpot, Zendesk, Zoho, and Outreach integrations
- Where it doesn't
- Voicemail drops are manual rather than scheduled
- Essentials requires a paid add-on for voicemail drops
- The $39 annual tier is a broader sales dialer, not a drop-only tool
Dialpad Sell fact sheet, pricing and score →
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