DialerBee review
A feature-rich dialer for contact centers that need multiple dialing modes and supervision.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
DialerBee is a browser-based outbound and contact-center platform for sales teams, BPOs, collections operations, telecom resellers, and regulated contact centers. It combines preview, power, progressive, and predictive dialing with answering-machine detection, voicemail drops, local-presence caller ID, callback scheduling, queue management, supervisor monitoring, and reporting. WebRTC calling, BYOC SIP trunks, WhatsApp, and SMS support broaden its use beyond a basic sales dialer.
Pricing is organized into three tiers. Starter costs $69 per agent per month with monthly billing and supports up to 20 agents. It includes preview and power dialing, basic answering-machine detection, standard compliance, 30-day recording retention, and a WebRTC softphone. Professional costs $129 per agent per month, supports up to 100 agents, and adds all four dialing modes, AI-powered answering-machine detection, advanced compliance and DNC sync, 90-day recording retention, plus WhatsApp and SMS follow-up. Enterprise supports unlimited agents and adds a predictive lab, custom compliance rules, full API access, a white-label option, and multi-tenant management. A 14-day free trial is available.
Its strongest fit is a contact center that needs dialing controls and active oversight in one system. The platform supports Salesforce, HubSpot, custom CRM integrations, REST API, webhooks, SIP trunks, WhatsApp, and SMS, while skill-based routing and callback scheduling support queue-based operations. Transcript-based answering-machine detection works in 11 languages, and voicemail-drop templates can be activated with one click. Teams needing only a straightforward dialer may find the Starter price and feature progression difficult to justify; DialerBee is better suited to operations that will use its supervision, routing, compliance, and communication options.
DialerBee pros and cons
- Where it wins
- Four dialing modes, including preview, power, progressive, and predictive
- CRM, SIP, SMS, WhatsApp, REST API, and webhook support
- Live supervision with listen, whisper, barge-in, and wallboards
- Where it doesn't
- Starter costs $69 per agent per month with monthly billing
- Starter supports up to 20 agents and includes only basic detection
- Advanced compliance, DNC sync, and all dialing modes start at Professional
DialerBee fact sheet, pricing and score →
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