DeskRoll Remote Desktop review
A low-cost choice for basic attended support and Windows remote access.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
DeskRoll Remote Desktop is browser-based remote support and remote access software from Damiko, Inc. It is designed for personal users, families, technicians, small businesses, and small to midsize businesses. Technicians can connect from a local computer without installing software there, while remote machines use DeskRoll components. The product supports attended sessions, unattended access for Windows computers, two-way file transfer, clipboard synchronization, built-in text chat, session history, usage logging, multi-monitor support, and two-factor authentication. It also includes Android remote control and supports web, Windows, macOS, Linux, iOS, Android, and self-hosted environments.
Pricing is organized around Starter, Lite, and Pro plans. Starter costs $39 per year and includes personal use, 2 ad-hoc support clients, and 2 anytime access PCs. Lite costs $8.25 per month or $99 per year, adding application branding, 5 unattended computers, and 5 ad-hoc support clients for personal and small business use. Pro costs $24.95 per month or $299.4 per year, with unlimited ad-hoc support clients, unlimited unattended computers, mass deployment, and multi-accounts for small to midsize businesses. The published plans show annual billing starting at $3.25 per month. A fully functional free trial is available without a credit card.
DeskRoll’s strongest fit is straightforward support work that benefits from browser access, file transfer, chat, logging, and multi-monitor management. Mass and silent deployment on Windows gives the Pro plan a clearer operational role for larger device sets, while two-factor authentication adds an account-security control. The product is less suitable when unattended access must cover non-Windows computers or when a free plan is required. Users seeking a narrowly focused, low-cost tool for basic attended support should consider Starter or Lite; teams needing unlimited computers, unlimited ad-hoc clients, deployment, and multi-account management should choose Pro.
DeskRoll Remote Desktop pros and cons
- Where it wins
- Attended and unattended access with file transfer and chat
- Supports web, Windows, macOS, Linux, iOS, and Android
- Two-factor authentication, logging, and Windows deployment tools
- Where it doesn't
- No free plan
- Unattended access is limited to Windows computers
- Unlimited access and mass deployment require the Pro plan
DeskRoll Remote Desktop fact sheet, pricing and score →
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
Last updated · How we research and update