Cribo
Cribo: A focused WhatsApp automation platform with team inboxes, flows and developer access. Ranked #194 of 257 in Chatbot Builders by our editors (3.0/10); pricing: 14-day trial; best for teams focused on WhatsApp inbox automation.
At a glance
- Editor score3.0 / 10
- Pricing14-day trial
- Best forTeams focused on WhatsApp inbox automation
- Free planNo
- Paid from$29/mo
- Deployment channelsMessaging
- Facts checked21 Sep 2026
Where it wins
- Visual no-code flows with forms and trigger-based automation
- Shared inbox supports handoff, assignments, roles and internal notes
- Broadcast analytics, public API and webhooks support growth workflows
Where it doesn't
- No free plan; access starts at $29 per month
- Focused on WhatsApp rather than broader channel coverage
- No verified AI or knowledge-base capability is described
Our verdict on Cribo
Cribo is a WhatsApp Business Platform for teams that sell, support customers and manage conversations on WhatsApp. It brings together a shared team inbox, no-code chatbot and automation flows, WhatsApp Flow Forms, broadcast campaigns, analytics, collaboration tools and a public API. Its audience ranges from small and growing teams to enterprises and agency partners that want structured WhatsApp conversations with human handoff available when automation needs to pause.
The published plans show a paid model with a 14-day free trial and monthly pricing. Basic costs $29 per month and includes a shared inbox and broadcast campaigns. Pro costs $99 per month, adding chatbot and automation flows plus API access while retaining those Basic capabilities. Enterprise costs $299 per month and adds white label, a partner portal and priority support, alongside chatbot flows and API access. Annual billing saves roughly 17%, and WhatsApp conversation charges are passed through at 0% markup. This structure makes Pro the clearest fit for teams that need automation and integrations, while Enterprise is aimed at organizations and agency partners needing branding, portal access or priority support.
Cribo’s strongest area is its WhatsApp workflow depth: visual flow design, trigger-based automation, structured forms, bot pause and resume, campaign funnel analytics, agent analytics and conversation analytics cover both automated and human-led work. Integrations with Shopify, HubSpot, Salesforce, Zapier and Custom API help connect WhatsApp activity to business systems, while webhooks extend the developer fit. The trade-off is a narrow channel focus. Teams centered on WhatsApp should find the feature set aligned with sales, support and campaign workflows; teams requiring broader channel coverage, verified AI capabilities or a knowledge base should choose a platform built around those needs instead.
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Cribo pricing
All 3 Cribo plans and prices →
Cribo fact sheet
| Free plan | No |
|---|---|
| Paid from | $29/mo |
| Deployment channels | Messaging |
| Visual flow builder | Yes |
| AI bot generation | Not verified |
| Knowledge-base answers | Not verified |
| Human handoff | Yes |
| Included conversations | Not verified |
| Free trial | 14 days · no card needed |
| Deployment | Cloud |
| Platforms | Web |
| Support | |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 5 integrations: Shopify, HubSpot, Salesforce, Zapier, Custom API See all → |
| Pricing | 14-day trial (source) |
| Website | usecribo.com |
| Facts checked | 21 Sep 2026 |
Cribo integrations
Cribo lists 5 integrations on its own site.
- Shopify
- HubSpot
- Salesforce
- Zapier
- Custom API
Alternatives to Cribo
- IBM watsonx AssistantA multichannel IBM chatbot platform with visual flows, AI search and human escalation.9.4
- LivePerson Conversational CloudA mature platform for brands combining AI agents, messaging, voice, and human support.9.3
- Oracle Digital AssistantA broad enterprise assistant platform for Oracle-centered teams.9.2
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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