Concord FAXCOM On-Prem
Concord FAXCOM On-Prem: A capable enterprise fax server for EHR-connected, on-site workflows. Ranked #21 of 23 in Fax Server Software by our editors (7.0/10); pricing: Pricing on request; best for healthcare organizations using EHR integrations.
At a glance
- Editor score7.0 / 10
- PricingPricing on request
- Best forHealthcare organizations using EHR integrations
- Deployment modelOn_premises
- Founded1996 · Seattle, Washington, United States
- Facts checked20 Sep 2026
Where it wins
- Epic and Oracle Cerner integrations support healthcare workflows
- Email, web, EHR, and application-based faxing in one system
- Automation, retries, alerts, routing, monitoring, SSO, and TLS
Where it doesn't
- Pricing is handled through contact sales
- The listed platform is web, limiting stated platform breadth
- Enterprise workflow configuration may exceed simple faxing needs
Our verdict on Concord FAXCOM On-Prem
Concord FAXCOM On-Prem is an enterprise fax server for organizations that need fax data kept on-site or in-country. It supports sending and receiving through email, web-client access, EHR and application integrations, and on-premises deployment. Healthcare organizations are the clearest fit because the product integrates with Epic and Oracle Cerner, while other regulated organizations can use its routing, workflow, security, and monitoring capabilities to connect faxing with existing enterprise systems.
Its strongest differentiator is workflow depth. Inbound and outbound automation, customizable routing and workflow configurations, custom retries, real-time sent-fax status alerts, and customizable cover pages address operational processes beyond basic fax transmission. Departmental usage monitoring adds visibility across teams, while Active Directory and SSO integrations support existing identity environments. TLS encryption and audit trails also align with organizations that need controls around fax data and activity. Multi-function printer integration extends fax access into established office workflows.
The commercial path is sales-led: the pricing model is contact sales, and Concord directs prospects to schedule a demo. That may suit organizations evaluating an enterprise deployment, but it is less straightforward for buyers seeking self-serve pricing or a lightweight fax tool. The listed platform is web, while the deployment model is on premises, so buyers should focus on how the web client, virtual-server deployment, EHR connections, and application workflows fit their environment. Choose FAXCOM On-Prem when healthcare integrations, on-site data handling, automation, and centralized administration matter most. Consider another option if broad platform coverage or direct, publicly displayed pricing is the priority.
Your product? Our editors can test Concord FAXCOM On-Prem in depth and publish a review, labelled as paid · from $149/mo →
Concord FAXCOM On-Prem pricing
Concord FAXCOM On-Prem fact sheet
| Free plan | Not verified |
|---|---|
| Paid from | Not verified |
| Deployment model | On_premises |
| Modem or gateway support | Not verified |
| Fax routing rules | Yes |
| Email fax workflow | Yes |
| Searchable fax archive | Not verified |
| Concurrent fax channels | Not verified |
| Deployment | Self-hosted, Desktop, Mobile |
| Platforms | Web |
| Compliance & security | HIPAA |
| Support | Phone |
| Built for | Mid-market, Enterprise (editorial estimate) |
| Integrations | 5 integrations: Epic, Oracle Cerner, Active Directory, SSO, Multi-function printers |
| Pricing | Pricing on request |
| Website | concord.net |
| Facts checked | 20 Sep 2026 |
Concord FAXCOM On-Prem integrations
Concord FAXCOM On-Prem lists 5 integrations on its own site.
- Epic
- Oracle Cerner
- Active Directory
- SSO
- Multi-function printers
Alternatives to Concord FAXCOM On-Prem
- OpenText Fax (RightFax)A deployment-flexible fax platform for complex, regulated document workflows.9.4
- Esker VSI-FAXA mature on-premises fax server for high-volume workflows and complex routing.9.1
- FaxCoreA flexible enterprise fax server with strong archiving, routing, and integration options.8.9
See all Concord FAXCOM On-Prem alternatives →
Also Ranked In
Concord FAXCOM On-Prem is ranked in 2 of our directories.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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