CloudNine
CloudNine: A broad eDiscovery platform for modern and traditional evidence, with contact-sales pricing. Ranked #5 of 26 in Legal eDiscovery Software by our editors (8.8/10); pricing: Pricing on request · 30-day trial; best for organizations handling modern and traditional data.
At a glance
- Editor score8.8 / 10
- PricingPricing on request · 30-day trial
- Best forOrganizations handling modern and traditional data
- Free planNo
- Founded2002 · Houston, Texas, United States
- Facts checked20 Sep 2026
Where it wins
- Supports email, chats, texts, social media, and device artifacts
- Combines OCR, deduplication, threading, and advanced search
- Offers native review, redaction, and multiple production formats
Where it doesn't
- Paid pricing requires contacting CloudNine
- There is no free plan
- The platform is listed for web and Windows
Our verdict on CloudNine
CloudNine provides eDiscovery software for law firms, corporations, government agencies, and legal service providers. CloudNine Review supports the ingestion, searching, review, redaction, and production of traditional and modern data, including email, documents, spreadsheets, SMS and text messages, collaboration data, social media, mobile-device data, computer artifacts, and cloud-service data. The portfolio also includes on-premises products such as Concordance and LAW, alongside professional services for collection, managed review, consulting, and litigation support.
Pricing is structured around contact-sales purchasing, with pay-per-use or volume-based subscription options. A 30-day trial is available, while there is no free plan. CloudNine supports vendor-cloud and on-premises deployment models, giving organizations a choice between hosted review workflows and locally deployed products. Its platform and export coverage also fit matters that require native files, text, metadata, load files, PDF, TIFF, JPG, RSMF, DAT, CSV, or XML outputs.
The strongest case for CloudNine is breadth. Search supports full-text, Boolean, proximity, wildcard, regular-expression, fuzzy, and facet-based methods. Automated processing includes OCR, metadata extraction, deduplication, near-duplicate detection, and email threading, while review features include native-file viewing, annotations, image and native-file redactions, automated redaction, user rights, access controls, review layouts, field management, and secured subsets. Organizations handling mixed evidence types and detailed production requirements should consider CloudNine; teams seeking a free product or a simpler, narrowly focused review tool may prefer an alternative.
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CloudNine pricing
CloudNine fact sheet
| Free plan | No |
|---|---|
| Paid from | Not verified |
| Deployment | Not verified |
| Supported data sources | Email, documents, spreadsheets, records, SMS/text messages, WhatsApp, WeChat, Facebook Messenger, Slack, Microsoft Teams, Google Chat, Facebook, X, TikTok, Instagram, mobile-device data, computer artifacts, and cloud-service data |
| Native file viewer | Yes |
| Email threading | Yes |
| Automated redaction | Yes |
| Production formats | PDF, TIFF, JPG, RSMF, native files, text files, DAT, CSV, XML, and load files |
| Included storage | Not verified |
| Free trial | 30 days |
| Deployment | Cloud, Self-hosted |
| Platforms | Web, Windows |
| Compliance & security | ISO 27001 |
| Support | Email, Phone, Tickets, Docs |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Pricing | Pricing on request · 30-day trial (source) |
| Website | cloudnine.com |
| Facts checked | 20 Sep 2026 |
Alternatives to CloudNine
- RelativityOneA mature cloud eDiscovery platform spanning legal hold, review, AI workflows, and production.9.4
- EverlawA broad cloud eDiscovery platform for teams handling varied data sources and complex matters.9.2
- Exterro eDiscoveryA full-lifecycle platform for legal hold, review, production, and audit reporting.9.1
See all CloudNine alternatives →
CloudNine vs the competition
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Also Ranked In
CloudNine is ranked in 4 of our directories.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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