CloudNine review
A broad eDiscovery platform for modern and traditional evidence, with contact-sales pricing.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
CloudNine provides eDiscovery software for law firms, corporations, government agencies, and legal service providers. CloudNine Review supports the ingestion, searching, review, redaction, and production of traditional and modern data, including email, documents, spreadsheets, SMS and text messages, collaboration data, social media, mobile-device data, computer artifacts, and cloud-service data. The portfolio also includes on-premises products such as Concordance and LAW, alongside professional services for collection, managed review, consulting, and litigation support.
Pricing is structured around contact-sales purchasing, with pay-per-use or volume-based subscription options. A 30-day trial is available, while there is no free plan. CloudNine supports vendor-cloud and on-premises deployment models, giving organizations a choice between hosted review workflows and locally deployed products. Its platform and export coverage also fit matters that require native files, text, metadata, load files, PDF, TIFF, JPG, RSMF, DAT, CSV, or XML outputs.
The strongest case for CloudNine is breadth. Search supports full-text, Boolean, proximity, wildcard, regular-expression, fuzzy, and facet-based methods. Automated processing includes OCR, metadata extraction, deduplication, near-duplicate detection, and email threading, while review features include native-file viewing, annotations, image and native-file redactions, automated redaction, user rights, access controls, review layouts, field management, and secured subsets. Organizations handling mixed evidence types and detailed production requirements should consider CloudNine; teams seeking a free product or a simpler, narrowly focused review tool may prefer an alternative.
CloudNine pros and cons
- Where it wins
- Supports email, chats, texts, social media, and device artifacts
- Combines OCR, deduplication, threading, and advanced search
- Offers native review, redaction, and multiple production formats
- Where it doesn't
- Paid pricing requires contacting CloudNine
- There is no free plan
- The platform is listed for web and Windows
CloudNine fact sheet, pricing and score →
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