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CloudAlly SaaS Backup review

#7 of 31 in Email Backup SoftwareSaaS Backup Software

A multi-platform SaaS backup service with immutable recovery and flexible export options.

8.7/10Editor score
CloudAlly SaaS Backup8.7 Visit CloudAlly

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

CloudAlly SaaS Backup provides cloud-to-cloud backup and recovery for organizations protecting business data across Microsoft 365, Google Workspace, Salesforce, Box, and Dropbox. It suits teams that need more than email protection, with support for files, collaboration data, business applications, and point-in-time restoration. The service is available through the web and API, and is now part of OpenText Cybersecurity.

The published plans organize coverage by platform and workload. Files & Collaboration covers Microsoft 365 data in OneDrive, SharePoint, Groups, and Teams, while Microsoft Complete adds Exchange. Google Workspace covers Mail, Calendar, Contacts, Tasks, and Drive; Google Workspace Complete adds Shared Drive. Pricing is contact-sales, with monthly or annual subscriptions or tailored quotes. A 14-day trial provides an evaluation period, but there is no free plan.

Its strongest fit is for organizations that need controlled recovery and administrative oversight across several SaaS environments. Automated and on-demand immutable backups, granular keyword search, self-service recovery, unlimited retention options, audit logs, and REST API support provide a broad operational toolkit. Backup data can be exported to Zip, PST, or EML formats and stored in AWS S3 or customer-owned storage through BYOS. The integrations also extend to Splunk, RMM platforms, Okta SAML, Google OpenID, and Azure OpenID. Choose CloudAlly when multi-application coverage, recovery flexibility, and auditability matter more than transparent self-serve pricing. Organizations protecting only one narrow workload may prefer a simpler, platform-specific backup service.

CloudAlly SaaS Backup pros and cons

  • Where it wins
    • Multiple-daily immutable backups with point-in-time recovery
    • Supports Microsoft 365, Google Workspace, Salesforce, Box, and Dropbox
    • Exports backups to Zip, PST, and EML, including customer-owned storage
  • Where it doesn't
    • Pricing is quote-based rather than publicly listed
    • No free plan is offered beyond the 14-day trial
    • Coverage is organized around selected SaaS applications and plan tiers

CloudAlly SaaS Backup fact sheet, pricing and score →

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