Cloud IVR
Cloud IVR: A budget-conscious cloud IVR with visual routing, voice generation, reporting, and API access. Ranked #15 of 20 in Interactive Voice Response Software by our editors (7.1/10); pricing: Paid; best for budget-conscious basic cloud IVR.
At a glance
- Editor score7.1 / 10
- PricingPaid
- Best forBudget-conscious basic cloud IVR
- Free planNo
- Paid from€99.99/yr
- Visual flow builderYes
- Facts checked20 Sep 2026
Where it wins
- Visual IVR diagrams support department routing and call redirection.
- Automatic voice generation avoids relying on pre-recorded voice messages.
- Reporting, transcription, schedules, and API integration cover core workflows.
Where it doesn't
- Only web access and API integration are listed for platform connectivity.
- API integration and advanced diagrams require the Pro tier.
- Enterprise pricing is listed as contact us rather than a published amount.
Our verdict on Cloud IVR
Cloud IVR is a web-based interactive voice response service for configuring automated phone systems. It is aimed at organizations that need visual call flows, department routing, call redirection, work schedules, voice-message recording, automatic voice generation, reporting, statistics, and emailed voice-message transcription without dedicated hardware or pre-recorded voice messages. The service is offered by Combo Soft SRL and runs through the web.
Pricing is structured across three annual tiers. Starter costs EUR 99.99 per year and includes an easy-to-use interface, reporting, automatic voice generation, and work schedules. Pro costs EUR 499.99 per year and adds API integration, advanced diagrams, and call-out sessions while including everything in Starter. Enterprise includes base functionalities, custom voices, and API integration, with pricing handled through contact with the vendor. For a budget-conscious deployment, Starter covers the core configuration and operating features; Pro is the relevant step when API access or advanced diagrams are required.
Cloud IVR’s strongest fit is a focused phone-flow setup managed from a browser. Its visual IVR diagrams, department configuration, schedules, generated voices, caller recordings, reporting, and emailed transcriptions give teams several ways to structure and review calls. API integration is available, but the listed integration is the API itself, so organizations that need a broad ecosystem of named platform connections should consider another IVR product. Choose Cloud IVR for core cloud IVR functions at a published annual entry price; look elsewhere if extensive integrations or more transparent Enterprise pricing are central requirements.
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Cloud IVR pricing
All 3 Cloud IVR plans and prices →
Cloud IVR fact sheet
| Free plan | No |
|---|---|
| Paid from | €99.99/yr |
| Visual flow builder | Yes |
| Caller authentication | Not verified |
| Self-service data lookup | Not verified |
| Speech recognition | Not verified |
| Supported languages | Not verified |
| API access | Yes |
| Deployment | Cloud |
| Money-back guarantee | 14 days |
| Deployment | Cloud |
| Platforms | Web |
| Support | |
| Built for | Small business, Mid-market (editorial estimate) |
| Integrations | 1 integrations: API |
| Pricing | Paid (source) |
| Website | ivr.ro |
| Facts checked | 20 Sep 2026 |
Cloud IVR integrations
Cloud IVR lists 1 integrations on its own site.
- API
Alternatives to Cloud IVR
- NiCE Interactive Voice ResponseA broad cloud IVR suite for large contact centers with higher per-agent pricing.9.3
- 8x8 Intelligent IVRA visual, AI-powered IVR for automating routine inquiries and routing calls.9.0
- Twilio StudioA low-cost visual IVR builder with APIs, routing, and flow-based automation.8.8
See all Cloud IVR alternatives →
Also Ranked In
Cloud IVR is ranked in 2 of our directories.
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Featured on iTechGuides
Cloud IVR is listed in our Interactive Voice Response Software directory. Add the badge to your site — it links back to this page.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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