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Clear Ground review

#21 of 34 in Employee Relations Software

Structured ER guidance with investigation workflows, templates and a timestamped case journal.

6.8/10Editor score
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Clear Ground6.8 Visit Clear Ground

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Clear Ground is an AI-assisted employee-relations platform for Australian managers and HR teams handling performance matters, grievances, investigations and wellbeing concerns. Its guided workflows combine recommended steps with templates and a Case Journal, while conversation rehearsal uses AI employee personas and coaching feedback. That makes it relevant to organizations seeking structure for sensitive ER processes, particularly smaller teams that need procedural prompts rather than a broad HR suite.

Investigation work is a notable focus: the eight-phase pipeline spans scoping, evidence planning, interviews, findings and report sign-off, with procedural-fairness gates. Performance packs add recommended pathways, checklists and reviewable artefacts. Templates cover PIPs, warning letters, show-cause letters and grievance responses. Psychosocial risk prompts and records sit within case workflows, and risk zones flag when specialist input may be appropriate. A timestamped, exportable Case Journal records guidance, decisions, drafts and debriefs, giving teams a record of how a matter progressed.

According to the vendor's pricing page, the monthly AUD price is 199 per organisation for 5–499 employees, with unlimited managers and one new case escalation included up to a two-hour limit. The 500–999 employee plan is AUD 599 monthly, with two escalations up to a four-hour limit; Enterprise has custom pricing and a custom escalation package. Prices exclude GST. However, the vendor describes Clear Ground as pre-commercial and available through an invited, free, time-limited pilot, not as a commercial product release; human escalation and case-management services are unavailable during that pilot. Organizations should weigh that status carefully. It may suit teams evaluating structured ER guidance, but those needing an available commercial service or pilot escalation support should look elsewhere.

Clear Ground pros and cons

  • Where it wins
    • Eight-phase investigations include procedural-fairness gates.
    • Templates cover PIPs, warning letters and grievance responses.
    • Case Journal keeps timestamped, exportable case records.
  • Where it doesn't
    • The vendor describes the product as pre-commercial and pilot-only.
    • Pilot access is invited, free and time-limited.
    • Integrations are not specified.

Clear Ground fact sheet, pricing and score →

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