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Citymapper review

Freemium#35 of 39 in Route Planning Software

A capable free city-navigation app for multimodal travel, with paid convenience features.

6.0/10Editor score
Citymapper6.0 Visit Citymapper

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Citymapper is a mobile journey-planning app for urban travelers who need to compare public transport, walking, cycling, scooters, taxis, rideshare, car share and bike share options. It provides route comparisons, real-time departures, wait times, arrival estimates, turn-by-turn navigation and GO trip tracking through iOS and Android apps. Travelers can also save places, routes and stops, share live trips and access transport ticketing or booking in supported locations. Its audience is consumers navigating cities rather than organizations managing business routes, territories or appointment windows.

The free plan provides an ad-supported app, multimodal route planning and real-time journey information. Citymapper CLUB costs £1.49 per month in the published plan details and adds an ad-free experience, premium route options, voice instructions and Lock Screen Navigation. The vendor’s terms state that subscriptions are billed at the start of a 12-month period, and pricing may vary by app-store region. That makes the free tier a practical starting point for occasional travelers, while CLUB is aimed at people who want fewer interruptions and additional navigation controls.

Its main strength is the breadth of urban travel information in a single app: live departures, disruption and service-status alerts, offline maps in supported cities, location sharing and AI-assisted route recommendations sit alongside turn-by-turn guidance. Integrations with Uber, Lyft and Lime extend the transport choices. Citymapper is a strong fit for consumers traveling across supported urban networks, especially when journeys combine several modes. Organizations seeking territory management, sales visit scheduling, appointment windows or CRM integrations should choose a route-planning product designed for those operational needs instead.

Citymapper pros and cons

  • Where it wins
    • Combines public and private transport options in one route comparison
    • Provides real-time departures, delays, alerts and GO trip tracking
    • Offers offline maps, live sharing and AI-assisted route recommendations
  • Where it doesn't
    • Coverage is limited to supported cities and transport networks
    • Business route-planning functions are not its focus
    • Premium features require a CLUB subscription

Citymapper fact sheet, pricing and score →

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