CitaFlow
CitaFlow: A broad scheduling system with useful automation, but AI channels add separate monthly costs. Ranked #25 of 32 in Therapy Scheduling Software by our editors (6.8/10); pricing: 7-day trial; best for clinics wanting automation-heavy booking channels.
At a glance
- Editor score6.8 / 10
- Pricing7-day trial
- Best forClinics wanting automation-heavy booking channels
- Free planNo
- Paid from€19/mo
- Facts checked20 Sep 2026
Where it wins
- Combines bookings, therapist schedules, patient records and reminders
- Supports AI booking through WhatsApp, Telegram and phone
- Includes calendar sync, payments and multi-branch controls
Where it doesn't
- No free plan; the free trial lasts 7 days
- AI chat and voice reception require separate paid plans
- Published monthly EUR prices exclude VAT
Our verdict on CitaFlow
CitaFlow is a cloud appointment-management platform for psychologists and other appointment-based businesses. It brings online booking pages, embeddable calendar widgets, therapist schedules, patient profiles, session history, reminders, payment collection and shared calendar management into one service. Practices can organize multiple therapists, specialties, availability, recurring appointments, and both in-person and online session types. Its positioning suits individual providers as well as clinics managing multiple branches, with roles, permissions and activity audit logs available for broader operational control.
Pricing is modular rather than centered on one all-inclusive plan. The Starter plan costs €29 per month and includes online bookings, a full calendar and CRM, a public booking page, and unlimited email reminders. AI Chat Mini costs €19 per month for 300 AI conversations, while AI Chat Pro and AI Chat Business cost €39 and €109 per month for 1,000 and 3,000 conversations. AI Chat can also be priced at €0.19 per conversation. AI Voice Lite, Go and Pro cost €29, €65 and €169 per month for 150, 400 and 1,200 voice minutes. This structure lets clinics choose channels selectively, but the total cost can rise beyond the core booking plan.
The strongest fit is a clinic that wants several automated entry points for appointments. The AI phone receptionist handles calls, while the chatbot supports WhatsApp, Telegram and a web widget. Automatic WhatsApp, SMS and email reminders, Stripe Connect deposits and prepayments, and two-way Google, Apple and iCal synchronization extend the scheduling workflow. Integrations with Zapier, Make, n8n, Shopify and webhooks support wider automation. Clinics that need multi-branch administration and varied booking channels should find the feature coverage relevant; providers seeking a simple, low-cost scheduler or a single bundled price should look elsewhere.
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CitaFlow pricing
All 10 CitaFlow plans and prices →
CitaFlow fact sheet
| Free plan | No |
|---|---|
| Paid from | €19/mo |
| Integrated telehealth | Not verified |
| Client portal | Not verified |
| Insurance claims | Not verified |
| Payment processing | Yes |
| Calendar sync | Yes |
| Mobile app coverage | Not verified |
| Free trial | 7 days · no card needed |
| Deployment | Cloud |
| Platforms | Web |
| Compliance & security | GDPR |
| Support | Email, Live chat, Phone, Docs |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 5,000+ integrations: Google Calendar, Apple Calendar, iCal, Stripe Connect, WhatsApp, Telegram … |
| Pricing | 7-day trial (source) |
| Website | citaflow.com |
| Facts checked | 20 Sep 2026 |
CitaFlow integrations
CitaFlow lists 5,000+ integrations on its own site — the 11 named here are the ones its pages call out.
- Google Calendar
- Apple Calendar
- iCal
- Stripe Connect
- Telegram
- Zapier
- Make
- n8n
- Shopify
- Webhooks
Alternatives to CitaFlow
- HalaxyFree scheduling, telehealth, intake, and practice-management tools in one platform.9.4
- Sessions HealthA broad scheduling and practice platform with free access for one practitioner.9.2
- ZandaAffordable scheduling with intake, telehealth, payments, notes, and reporting.9.1
See all CitaFlow alternatives →
Also Ranked In
CitaFlow is ranked in 2 of our directories.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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