Chatsmart
Chatsmart: A practical choice for source-backed website chatbots built without code. Ranked #205 of 257 in Chatbot Builders by our editors (3.0/10); pricing: Free plan; best for simple data-grounded website chatbots.
At a glance
- Editor score3.0 / 10
- PricingFree plan
- Best forSimple data-grounded website chatbots
- Free planYes
- Deployment channelsMultichannel
- Facts checked21 Sep 2026
Where it wins
- Ingests documents and websites for source-backed answers
- Embeds through a website iframe or chat bubble
- Supports Slack, WhatsApp, Crisp, and API access
Where it doesn't
- Discover limits usage to 20 GPT-3.5 agent queries monthly
- Discover limits files to 1 MB each and processing to 5 MB monthly
- Advanced workflow orchestration and handoff capabilities are not established
Our verdict on Chatsmart
Chatsmart is a no-code platform for creating AI chatbots grounded in company data. It supports document uploads, website ingestion, connected data sources, questions, summaries, and information retrieval. Teams can embed a chatbot on a website through an iframe or chat bubble, or use it for internal knowledge access, customer support, and onboarding. Its source-backed answers are suited to organizations that want responses tied to their own information rather than a general-purpose chatbot experience.
The published pricing structure starts at 25 and uses four plans. Discover includes 1 agent, 1 datastore, 20 GPT-3.5 agent queries per month, file uploads up to 1 MB per file, data processing up to 5 MB per month, and Chatsmart API access. Start raises capacity to 2 agents and 2 datastores, with 1,000 GPT-3.5 or 500 GPT-4 agent queries monthly, a 50-page website loader, Crisp plugin access, and Slack Bot access. Business adds 5 agents, 10 datastores, 10,000 GPT-3.5 or 5,000 GPT-4 queries, automatic data-source synchronization, and a 500-page website loader. Enterprise expands those limits to 100 agents, 100 datastores, 100,000 GPT-3.5 or 50,000 GPT-4 queries, and 10,000 website pages.
Platform fit is a central strength. Chatsmart offers integrations or access points for Slack, WhatsApp, Crisp, Google Drive, Notion, Airtable, ChatGPT, and its own API. Automatic or manual synchronization helps keep connected knowledge current, while the higher plans add more agents, datastores, queries, and website coverage. Chatsmart is a good match for teams prioritizing simple, data-grounded chatbot deployment across web and messaging channels. Teams primarily seeking advanced workflow orchestration or a defined handoff process should assess alternatives as well.
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Chatsmart pricing
All 4 Chatsmart plans and prices →
Chatsmart fact sheet
| Free plan | Yes |
|---|---|
| Paid from | Not verified |
| Deployment channels | Multichannel |
| Visual flow builder | Not verified |
| AI bot generation | Not verified |
| Knowledge-base answers | Yes |
| Human handoff | Not verified |
| Included conversations | Not verified |
| Deployment | Cloud |
| Platforms | Web |
| Support | |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 7 integrations: Slack, WhatsApp, Crisp, Google Drive, Notion, Airtable … |
| Pricing | Free plan (source) |
| Website | chatsmart.pro |
| Facts checked | 21 Sep 2026 |
Chatsmart integrations
Chatsmart lists 7 integrations on its own site.
- Slack
- Crisp
- Google Drive
- Notion
- Airtable
- ChatGPT
Alternatives to Chatsmart
- IBM watsonx AssistantA multichannel IBM chatbot platform with visual flows, AI search and human escalation.9.4
- LivePerson Conversational CloudA mature platform for brands combining AI agents, messaging, voice, and human support.9.3
- Oracle Digital AssistantA broad enterprise assistant platform for Oracle-centered teams.9.2
See all Chatsmart alternatives →
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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