Suggestions appear as you type. Use the up and down arrows to choose one and Enter to open it.

This page's audience our own tag's counts — open to see them
–Visits
–Page views
–Clicks to vendors
–Time on page
–Reading now
Clicks to vendors, by tool
  • –
Top countries
  • –
Devices
  • –

– · visits, page views and clicks counted by our own tag, which counts more than our checked analytics; every figure rounded down · how we count

Chatsmart review

Freemium#205 of 257 in Chatbot Builders

A practical choice for source-backed website chatbots built without code.

3.0/10Editor score
Visit Chatsmart
Chatsmart3.0 Visit Chatsmart

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Chatsmart is a no-code platform for creating AI chatbots grounded in company data. It supports document uploads, website ingestion, connected data sources, questions, summaries, and information retrieval. Teams can embed a chatbot on a website through an iframe or chat bubble, or use it for internal knowledge access, customer support, and onboarding. Its source-backed answers are suited to organizations that want responses tied to their own information rather than a general-purpose chatbot experience.

The published pricing structure starts at 25 and uses four plans. Discover includes 1 agent, 1 datastore, 20 GPT-3.5 agent queries per month, file uploads up to 1 MB per file, data processing up to 5 MB per month, and Chatsmart API access. Start raises capacity to 2 agents and 2 datastores, with 1,000 GPT-3.5 or 500 GPT-4 agent queries monthly, a 50-page website loader, Crisp plugin access, and Slack Bot access. Business adds 5 agents, 10 datastores, 10,000 GPT-3.5 or 5,000 GPT-4 queries, automatic data-source synchronization, and a 500-page website loader. Enterprise expands those limits to 100 agents, 100 datastores, 100,000 GPT-3.5 or 50,000 GPT-4 queries, and 10,000 website pages.

Platform fit is a central strength. Chatsmart offers integrations or access points for Slack, WhatsApp, Crisp, Google Drive, Notion, Airtable, ChatGPT, and its own API. Automatic or manual synchronization helps keep connected knowledge current, while the higher plans add more agents, datastores, queries, and website coverage. Chatsmart is a good match for teams prioritizing simple, data-grounded chatbot deployment across web and messaging channels. Teams primarily seeking advanced workflow orchestration or a defined handoff process should assess alternatives as well.

Chatsmart pros and cons

  • Where it wins
    • Ingests documents and websites for source-backed answers
    • Embeds through a website iframe or chat bubble
    • Supports Slack, WhatsApp, Crisp, and API access
  • Where it doesn't
    • Discover limits usage to 20 GPT-3.5 agent queries monthly
    • Discover limits files to 1 MB each and processing to 5 MB monthly
    • Advanced workflow orchestration and handoff capabilities are not established

Chatsmart fact sheet, pricing and score →

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Last updated · How we research and update