CaseStream
CaseStream: Specialized survivor-services workflows with reporting depth, starting at $450 per month. Ranked #25 of 31 in Nonprofit Case Management Software by our editors (6.8/10); pricing: Paid; best for domestic-violence helplines and shelter programs.
At a glance
- Editor score6.8 / 10
- PricingPaid
- Best forDomestic-violence helplines and shelter programs
- Free planNo
- Paid from$450/mo
- Facts checked20 Sep 2026
Where it wins
- Covers crisis calls, shelter stays, assessments, records, notes, and goals
- Supports custom forms, reports, Excel exports, alerts, and scheduled reports
- Includes VOCA, SAGE HMIS, HUD, and funder reporting capabilities
Where it doesn't
- Starts at $450 per month with no free plan
- Access is through a web browser rather than a listed native app
- Pricing is organized by user-capacity tiers rather than per-user billing
Our verdict on CaseStream
CaseStream is cloud-based case management software for domestic-violence, sexual-assault, shelter, abuse-support, and related victim-services organizations. Its workflows cover crisis-call and helpline logging, shelter intake, check-in and check-out, stay history, client records, family and children information, assailant information, assessments, case notes, goals, measures, support groups, and group notes. Nonprofit, government, and private organizations serving survivors and families are the stated audience, with access provided through a web browser.
The product’s strongest fit is its coverage of specialized victim-services operations and reporting. Teams can create custom data-entry forms and assessments, generate custom reports, export to Excel, schedule reports, and use automated email alerts. Reporting includes VOCA, SAGE HMIS, HUD, and funder formats, giving programs a way to connect day-to-day case records with external reporting needs. Organizations focused on crisis response, shelter operations, family records, and funder reporting should find this scope more relevant than a general-purpose case database.
According to the vendor’s published plans, pricing starts at $450 per month for up to 25 users and rises to $600 for up to 50 users and $750 for up to 75 users. Each listed tier includes administrator training, unlimited email support, unlimited custom reports, fixes, and feature upgrades. There is no free plan, and access is browser-based. CaseStream is therefore a better choice for established victim-services programs that need specialized workflows and reporting than for organizations seeking a low-cost or mobile-first tool. Teams that need native mobile access should consider a product with that platform coverage.
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CaseStream pricing
All 4 CaseStream plans and prices →
CaseStream fact sheet
| Free plan | No |
|---|---|
| Paid from | $450/mo |
| Custom intake forms | Yes |
| Service plan tracking | Not verified |
| Referral tracking | Not verified |
| Outcome tracking | Not verified |
| Client portal | Not verified |
| Mobile access | Browser |
| Deployment | Cloud |
| Platforms | Web |
| Support | Email, Phone |
| Built for | Small business, Mid-market (editorial estimate) |
| Pricing | Paid (source) |
| Website | casestream.net |
| Facts checked | 20 Sep 2026 |
Alternatives to CaseStream
- CaseWorthyA configurable nonprofit case platform for complex programs, with broad workflow and reporting coverage.9.4
- CollaborateA mature browser-based system for referrals, service delivery, outcomes, and funder reporting.9.3
- FAMCareA configurable platform for managing full human-services care workflows.9.2
See all CaseStream alternatives →
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Featured on iTechGuides
CaseStream is listed in our Nonprofit Case Management Software directory. Add the badge to your site — it links back to this page.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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