BizPlus IVR
BizPlus IVR: A broad IVR and contact-centre platform for Indian teams managing complex call operations. Ranked #12 of 20 in Interactive Voice Response Software by our editors (7.7/10); pricing: Paid; best for indian businesses needing broad IVR operations.
At a glance
- Editor score7.7 / 10
- PricingPaid
- Best forIndian businesses needing broad IVR operations
- Free planNo
- Paid from₹2,499/mo
- Visual flow builderYes
- Founded2013 · Pune, Maharashtra, India
- Facts checked20 Sep 2026
Where it wins
- Multi-level visual IVR with skill, language and territory routing
- AI voice bots, transcription, recording and searchable call archives
- Hybrid deployment, API access and ten listed integrations
Where it doesn't
- No free plan is available
- Launch limits teams to one number, five agents and two IVR levels
- Implementation, migration and training are separately quoted
Our verdict on BizPlus IVR
BizPlus IVR is a cloud IVR and contact-centre platform from Landmark TechEdge Pvt. Ltd. for organizations handling inbound and outbound calls. Its feature set covers visual call-flow design, multilingual voice menus, smart routing, missed-call lead capture, browser-based agent softphones, outbound dialling and live queue reporting. It suits Indian businesses that need more than a basic phone menu, particularly teams coordinating agents, self-service and call operations across different languages, territories or skills.
The plan structure scales from a small team to larger contact-centre operations. Launch costs INR 2,499 per month and includes one virtual number, up to five agents, a two-level IVR menu, three months of call recording, missed-call capture and basic reports. Growth costs INR 7,999 per month and adds three numbers, up to 25 agents, unlimited IVR levels, skill-based routing, a WebRTC softphone and CRM screen-pop. Enterprise is aimed at high-volume or regulated operations, with unlimited numbers and agents, AI voice bots, transcription and sentiment, dedicated SIP trunks, on-premise or private-cloud deployment and a 99.95% SLA. Pricing is indicative, excludes GST, and implementation, migration and training are separately quoted.
Its main strength is breadth. BizPlus IVR combines predictive, progressive and preview dialling with real-time wallboards, queue reporting, speech-driven self-service and callback task creation. The platform also connects with BizPlus CRM, Trio HIMS, BizPlus ERP, Salesforce, Zoho, Freshdesk, WhatsApp Business, Google Sheets, Webhooks and Power BI, with REST API access for additional integration work. Organizations seeking a focused, low-complexity phone menu may find Launch restrictive as operations grow, while teams needing broad routing, reporting and deployment options have a clearer fit. BizPlus IVR is best suited to Indian businesses building structured inbound and outbound call workflows.
Your product? Our editors can test BizPlus IVR in depth and publish a review, labelled as paid · from $149/mo →
BizPlus IVR pricing
All 3 BizPlus IVR plans and prices →
BizPlus IVR fact sheet
| Free plan | No |
|---|---|
| Paid from | ₹2,499/mo |
| Visual flow builder | Yes |
| Caller authentication | Not verified |
| Self-service data lookup | Yes |
| Speech recognition | Yes |
| Supported languages | 12 languages |
| API access | Yes |
| Deployment | Hybrid |
| Deployment | Cloud, Self-hosted |
| Platforms | Web |
| Support | Email, Phone · 24/7 |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 10 integrations: BizPlus CRM, Trio HIMS, BizPlus ERP, Salesforce, Zoho, Freshdesk … |
| Pricing | Paid (source) |
| Website | landmarksol.com |
| Facts checked | 20 Sep 2026 |
BizPlus IVR integrations
BizPlus IVR lists 10 integrations on its own site.
- BizPlus CRM
- Trio HIMS
- BizPlus ERP
- Salesforce
- Zoho
- Freshdesk
- WhatsApp Business
- Google Sheets
- Webhooks
- Power BI
Alternatives to BizPlus IVR
- NiCE Interactive Voice ResponseA broad cloud IVR suite for large contact centers with higher per-agent pricing.9.3
- 8x8 Intelligent IVRA visual, AI-powered IVR for automating routine inquiries and routing calls.9.0
- Twilio StudioA low-cost visual IVR builder with APIs, routing, and flow-based automation.8.8
See all BizPlus IVR alternatives →
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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