Bay-Master
Bay-Master: Complete shop management with bay scheduling, payments, texting, and reporting. Ranked #14 of 33 in Automotive Repair Software by our editors (7.8/10); pricing: Pricing on request; best for shops wanting complete traditional shop management.
At a glance
- Editor score7.8 / 10
- PricingPricing on request
- Best forShops wanting complete traditional shop management
- Work order managementYes
- Facts checked21 Sep 2026
Where it wins
- Covers work orders, inspections, estimates, inventory, labor, and service history
- Schedules by day, week, month, and repair bay
- Includes QuickBooks, supplier ordering, payments, texting, and detailed reports
Where it doesn't
- Subscription pricing requires contacting sales
- Available on the web platform only
- Integration options include QuickBooks and parts suppliers
Our verdict on Bay-Master
Bay-Master is cloud-based automotive repair shop management software for small, medium-sized, and larger repair businesses. It brings work orders, estimates, customer approvals, digital vehicle inspections, scheduling, service history, technician labor, inventory, invoicing, payments, customer communications, and reporting into one system. Shops can search vehicle history by VIN, plate, model, or ticket, while repair bays and technician work can be organized alongside parts procurement and accounts receivable.
The three plans separate feature access and connection capacity. Essentials includes labor tracking, scheduling, service history, inventory, digital inspections, and SMS workorders. Traditional adds two technician tablet connections plus one workstation and cloud connection. High Performance includes five technician tablet connections and three workstation plus cloud connections, alongside the core labor, scheduling, service history, and inventory functions. Subscription pricing requires contacting sales, so buyers should compare plan fit and total cost directly before choosing a tier.
Bay-Master’s strongest fit is a shop seeking broad traditional management coverage rather than a narrow scheduling or inspection tool. Its workflow includes customer approval for estimates, parts purchasing and supplier ordering, customer texting and email, remote payments, QuickBooks integration, and reports covering sales, labor, profit, tax, and costs. The platform is web-based, and its listed integrations center on QuickBooks and parts suppliers. Shops that need wider ecosystem connectivity, transparent plan pricing, or a different platform format should consider alternatives; shops prioritizing comprehensive day-to-day repair operations should find the plan structure relevant.
Your product? Our editors can test Bay-Master in depth and publish a review, labelled as paid · from $149/mo →
Bay-Master pricing
All 3 Bay-Master plans and prices →
Bay-Master fact sheet
| Free plan | Not verified |
|---|---|
| Paid from | Not verified |
| Work order management | Yes |
| Digital inspections | Yes |
| Estimate approvals | Yes |
| Parts inventory | Yes |
| Technician time tracking | Yes |
| Vehicle history | Yes |
| Deployment | Cloud |
| Platforms | Web |
| Support | Email, Phone, Docs |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 2 integrations: QuickBooks, Parts suppliers |
| Pricing | Pricing on request (source) |
| Website | bay-master.com |
| Facts checked | 21 Sep 2026 |
Bay-Master integrations
Bay-Master lists 2 integrations on its own site.
- QuickBooks
- Parts suppliers
Alternatives to Bay-Master
- GEM-CARA broad shop-management system covering repairs, vehicles, inventory, scheduling and suppliers.9.2
- GetAFixA broad workshop platform with automation, integrations and enterprise operations support.9.1
- R.O. WriterA broad shop-management platform for repair operations, inventory, service history, and multiple locations.9.0
See all Bay-Master alternatives →
Also Ranked In
Bay-Master is ranked in 2 of our directories.
Used Bay-Master? Be the first to review it
The editor score above is our own research. What this page doesn't have yet is a reader's view — what you used Bay-Master for, what worked and what didn't. No stars are seeded and no review is paid for; an editor reads every one before it appears.
Write a reviewTwo minutes · verified accounts only · read by an editor before it appears
Featured on iTechGuides
Bay-Master is listed in our Automotive Repair Software directory. Add the badge to your site — it links back to this page.
<a href="https://www.itechguides.com/products/bay-master/"><img src="https://www.itechguides.com/best/badge/bay-master.svg" alt="Featured on iTechGuides" width="230" height="46"></a>
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
Last updated · How we research and update