AEX Software
AEX Software: A broad OSS/BSS suite for broadband providers managing the full subscriber lifecycle. Ranked #30 of 31 in Telecom Billing Software by our editors (6.3/10); pricing: Pricing on request; best for broadband providers wanting end-to-end operations.
At a glance
- Editor score6.3 / 10
- PricingPricing on request
- Best forBroadband providers wanting end-to-end operations
- Free planNo
- Founded2000 · Charlotte, North Carolina, United States
- Facts checked22 Sep 2026
Where it wins
- Supports recurring, prepaid, postpaid, and wholesale billing
- Covers provisioning, invoicing, collections, monitoring, and subscriber apps
- Offers hosted, self-hosted, and hybrid deployment options
Where it doesn't
- Pricing requires a custom proposal and contact with sales
- A broad modular platform may exceed the needs of billing-only teams
- Pricing varies by active subscribers, modules, services, and deployment model
Our verdict on AEX Software
AEX Software is an OSS/BSS platform for fiber and broadband operators managing service availability, orders, activation, billing, customer accounts, monitoring, and subscriber support. Its coverage spans address qualification, coverage planning, product packages, regional pricing, hardware-agnostic provisioning, and self-service applications for web, iOS, and Android. The platform is aimed at providers that want one operating environment across the subscriber lifecycle rather than a standalone billing application.
Pricing is handled through a Custom plan. According to the vendor’s pricing details, adoption is modular, pricing is based on active subscribers, and the proposal is scoped around selected modules. Managed services and the deployment model also affect the proposal. Operators can choose hosted, self-hosted, or hybrid deployment, giving the platform a fit across different operational preferences. The published plan structure does not include a free plan, so evaluation begins with defining the required modules and deployment approach with sales.
The strongest distinction is breadth. AEX combines recurring, prepaid, postpaid, and wholesale billing with automated invoicing, payment collections connected to payment providers, customer service and billing history, configurable workflows, notifications, and Layer 2 and Layer 3 monitoring and assurance. It also supports online, door-to-door, and phone order capture, plus white-label subscriber applications. Providers wanting end-to-end broadband operations should consider AEX, particularly when provisioning and network assurance belong in the same platform. Teams seeking a narrowly focused billing tool may prefer a simpler product with a smaller operational scope.
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AEX Software pricing
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AEX Software fact sheet
| Free plan | No |
|---|---|
| Paid from | Not verified |
| Usage rating | Not verified |
| Prepaid billing | Yes |
| Postpaid billing | Yes |
| Plan management | Yes |
| Invoice generation | Yes |
| Payment collection | Yes |
| Customer accounts | Yes |
| Deployment | Cloud, Self-hosted, Mobile |
| Platforms | Web, iOS, Android |
| Support | Email, Phone |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Pricing | Pricing on request (source) |
| Website | aexinc.com |
| Facts checked | 22 Sep 2026 |
Alternatives to AEX Software
- Cerillion Revenue ManagerA broad billing system for telecoms managing complex prepaid, postpaid and multi-play revenue.9.4
- Symphony BillingBroad telecom billing, mediation, provisioning, partner settlements, and fraud controls.9.3
- Tecnotree Revenue MonetisationA broad revenue monetisation suite for convergent, digital and wholesale telecom services.9.1
See all AEX Software alternatives →
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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