在 Outlook 中存档邮件,就是把它从收件箱移到可继续搜索和查看的位置,而不是删除它。操作方式取决于你使用的是新版 Outlook、经典 Outlook、网页版还是手机应用。请先按下方对应版本操作;如果目的是释放邮箱空间,而非整理收件箱,请看文中的“普通存档与 Online Archive 的区别”。
先选对 Outlook 版本
Windows 上常见新版 Outlook 和经典 Outlook;浏览器中使用的是 Outlook 网页版,手机上则使用 Outlook 应用。它们都有 Archive(存档)功能,但入口和邮件的目标位置可能不同。以下方法按平台分别说明,不需要额外购买工具。
方法一:在新版 Outlook 或经典 Outlook 中点 Archive
新版 Outlook for Windows
- 在邮件列表中选中一封或多封邮件。
- 点击工具栏上的 Archive(存档)。
- 如果出现确认提示,按提示确认;若操作有误,可使用提示中的撤销选项。
经典 Outlook for Windows
- 在邮件列表中选中一封或多封邮件。
- 在功能区的 Delete(删除)组中点击 Archive(存档)。
这两种操作会把邮件移出收件箱,放到普通 Archive 文件夹。经典 Outlook 的 POP 或 IMAP 账户可以创建 Archive 文件夹,或指定已有文件夹作为存档位置;Microsoft 365、Exchange、Exchange Online 和 Outlook.com 账户的 Archive 文件夹位置不可更改。Microsoft 对 Windows 版 Outlook 存档功能的说明
方法二:在经典 Outlook 中按 Backspace
- 在经典 Outlook 的邮件列表或阅读窗格中选中邮件。
- 按键盘上的 Backspace 键进行存档。
Delete 键不是同一操作:它会将邮件移到 Deleted Items(已删除邮件)文件夹。Backspace 的存档快捷方式适用于阅读窗格中的邮件;如果邮件已在单独窗口中打开,按 Backspace 不会存档。关闭该窗口回到邮件列表或阅读窗格,再按 Backspace,或者使用邮件窗口功能区上的 Archive 按钮。Microsoft:在 Windows 版 Outlook 中存档
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方法三:在 Outlook 网页版存档
- 在 Outlook 网页版的邮件列表中选中一封或多封邮件。
- 右键点击所选邮件并选择 Archive,或点击工具栏上的 Archive。
- 需要找回邮件时,使用搜索框查找,或打开 Archive 文件夹浏览。
方法四:在 iPhone、iPad 或 Android 上存档
从收件箱存档
- 在 Outlook 应用的收件箱中长按邮件。
- 点 Archive(存档)。
设置滑动存档
- 打开应用设置,进入 Settings > Mail > Swipe Options。
- 将希望使用的滑动方向设为 Archive。
- 返回收件箱,按设置的方向滑动邮件。
打开邮件后存档
打开邮件后,点屏幕底部工具栏上的 Archive 图标。手机端存档邮件的目标文件夹取决于账户类型:Exchange、Microsoft 365、iCloud、Outlook.com 和 Yahoo 邮件会放入 Archive 文件夹;Gmail 和 Google Workspace 会放入 All Mail(所有邮件)。Microsoft:如何存档电子邮件
普通 Archive 文件夹不会释放邮箱空间
工具栏或菜单中的普通 Archive 操作只是把邮件移出收件箱并放到普通存档位置;邮件仍在邮箱中,因此不会减少邮箱占用。如果只是想让收件箱更清爽,这通常就是需要的操作。
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若要把旧邮件移到独立邮箱、减少主邮箱占用,需要确认账户是否启用了 Online Archive(经典 Outlook 和 Mac 版的名称)或 In-Place Archive(新版 Outlook 和网页版的名称)。它是独立于普通 Archive 文件夹的邮箱,不会因为点击普通 Archive 按钮而自动使用。组织管理员需要启用该邮箱并设置相关策略;能否手动移动邮件或自动移动,也取决于账户和组织配置。Microsoft:Exchange Online 中的 Online Archive 邮箱
Independent reader supportYour contribution helps us test, update, and keep practical guides available for everyone.AutoArchive 只适用于部分经典 Outlook 环境
经典 Outlook 的 AutoArchive 可按设定周期处理较旧项目,并允许配置存档运行频率、存储位置及项目存档前的时间。它是与普通 Archive 按钮不同的旧功能,可将旧邮件移入 .pst 文件。新版 Outlook for Windows 不提供 AutoArchive;Exchange 配置或组织保留策略也可能影响经典 Outlook 中该功能是否可用及其运行方式。Microsoft 将 Online Archive 列为企业环境中可用的替代方案,但是否能使用取决于组织配置。Microsoft:自动存档旧项目
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按目的选方法
- 只想把邮件从收件箱移开:使用当前版本的 Archive 按钮;手机上也可长按邮件或设置滑动操作。
- 在经典 Outlook 中快速处理邮件:邮件位于阅读窗格时可按 Backspace;需要批量操作时,可选中多封后点击 Archive。
- 想找到以前存档的邮件:在网页或桌面版搜索,或查看 Archive 文件夹;Gmail 和 Google Workspace 的手机账户则检查 All Mail。
- 想减少主邮箱空间占用:先确认是否有已启用的 Online/In-Place Archive 邮箱;普通 Archive 文件夹并不能实现这一点。
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