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To secure an online bank account, use the bank’s official app or website to enable its strongest supported sign-in method, turn on useful transaction alerts, and review activity regularly. Passkeys and security keys are not supported by every bank; if they are unavailable, an authenticator app is generally preferable to text or email codes. Alerts provide early notice, but they do not authenticate you or guarantee that a transaction will be stopped.
Start in your bank’s official security settings
Sign in through a known route: the bank’s official app or a website address you already trust. Open the profile, account, or security settings and look for “two-factor authentication,” “two-step verification,” or “multi-factor authentication.” Services use different labels, and the available choices vary by bank and device; follow your institution’s current instructions. CISA lists these as common MFA labels.
Multi-factor authentication (MFA) adds a second kind of proof beyond a password. The factors can be something you know, such as a password; something you possess, such as a phone or security key; or something inherent to you, such as a biometric. The Consumer Financial Protection Bureau (CFPB) says phishing-resistant methods based on the Web Authentication standard are especially important for protecting against credential phishing. Read the CFPB circular.
Choose the strongest sign-in method your bank supports
Compare the bank’s options by how well they resist phishing, whether they depend on cellular service or SMS, which devices they work with, and how you can recover access if you lose a phone or key. A method is only useful if your bank supports it and you can use it consistently.
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Passkeys and other WebAuthn methods
If the bank offers a passkey or another Web Authentication-based method, consider enabling it and follow the bank’s instructions for device enrollment and account recovery. Passkey availability and recovery support are bank-specific; check the institution’s current settings and official help pages rather than assuming the option exists.
Authenticator apps
If an authenticator app is offered, the Federal Trade Commission (FTC) recommends it over text or email codes when those are the alternatives. The app generates verification codes on your device, so they are not susceptible to SIM-swap attacks in the same way as SMS codes. Keep the phone and any recovery method secure.
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Text or email codes
If the bank offers only a text or email code, using that second factor is better than having no second factor, according to the FTC. Never read out or forward an unexpected verification code to someone who contacts you. A caller or texter asking for a code may be trying to access your account. FTC guidance explains how to use two-factor authentication.
Physical security keys
A physical key may connect through USB or NFC, but buy one only after confirming that your bank supports security keys and that the key’s connector works with your devices. CISA names YubiKey as an example in its business-oriented MFA guidance; neither that example nor the key’s form factor confirms compatibility with a particular bank. See CISA’s MFA guidance.
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Protect recovery options and trusted-device settings
Follow the bank’s recovery instructions before you need them. Keep access to the email account and phone number used for account recovery secure, and understand what the bank requires if you lose a device or key. If the bank offers a “remember this device” or similar option, use it only on a personal device—not a public or shared computer. The FTC cautions against saving a login on a public computer.
Set transaction alerts you will act on
In the bank’s alert or notification settings, enable the activity notices that matter to you. Depending on what the institution offers, useful triggers may include:
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- Transactions above an amount you choose
- Deposits
- Large card charges
- Low balances
- Other unusual or risk-related account activity
Choose thresholds that surface activity you would want to investigate without creating so many notifications that you start ignoring them. CFPB and FFIEC materials describe alerts based on transaction size or risk parameters, while CFPB consumer guidance gives examples such as deposits, large charges, and low balances. Review the CFPB/FFIEC guidance and the CFPB’s online and mobile banking tips.
An alert is an early-notice layer, not an authentication method or a guarantee that the bank will block a transaction. If a notice looks unfamiliar, open the bank’s official app or type its known web address instead of following a link in the message. Then contact the bank using a verified channel.
Best Value
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Review activity and respond to anything unfamiliar
Check recent and pending account activity regularly through the official app or website. A pending debit-card amount can differ from the final posted amount, so do not assume a pending figure is final. If you see suspicious or erroneous activity, report it promptly using the bank’s official app, website, or phone number. The CFPB’s banking tips discuss monitoring activity and pending debit-card amounts.
For broader account protection, use a unique, strong password and do not reuse it for other sites. The FTC’s account-protection guidance covers passwords and other ways to protect accounts.
Quick Recap
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