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To manage Netflix downloads on an Android phone or tablet, open My Netflix to delete everything, or open Downloads to remove a specific movie or episode. The right fix depends on the message you see: low storage, a plan’s download-device limit, and Netflix’s title licensing limit are different problems with different solutions.
Delete a Netflix download on Android
- Open Netflix and tap Downloads in the upper-right corner.
- Find the movie or episode. Tap its download-status icon, then choose Delete Download.
- For an episode in a series, open the show first, then delete the episode.
Some devices offer Download Next Episode, which removes a watched episode and downloads the next one automatically. You can manage this feature in Smart Downloads settings.
Delete all Netflix downloads on this device
- Tap My Netflix in the lower-right corner.
- Tap your profile name, then open App Settings.
- Choose Delete All Downloads and confirm.
If your menu labels differ, use the current App Settings route shown in the Netflix app on your device.
Remove downloads from a device you cannot access
If you have reached the number of devices allowed to hold downloads under your plan, remove a device you no longer use:
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- In the Netflix app, tap My Netflix, then your profile name.
- Tap Account, then Mobile download devices under Devices.
- Tap Remove device.
You can also use a browser to open Netflix’s Manage Download Devices account page. Removing a device deletes its Netflix downloads. The permitted device count depends on your plan; check your account page for your current limit. Netflix’s device-limit guidance explains this restriction.
Fix “Not Enough Storage”
This warning means the device does not have enough free storage for the title you requested. Netflix does not specify one universal amount of free space that every download requires.
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- Delete one or more Netflix downloads, or use Delete All Downloads if you want to clear them all.
- Try the download again.
- If the warning remains—or you have no Netflix downloads to remove—free space by deleting or moving other stored content on the device.
See Netflix’s “Not Enough Storage” troubleshooting steps.
Understand other download errors
| Message or symptom | What it means | What to do |
|---|---|---|
| Too many download devices | Your plan’s limit for devices holding downloads has been reached. | Remove downloads from another device as described above, or check your account’s plan options. Netflix explains download-device limits. |
| NQL.22005 or “Too Many Downloaded Videos” | A limit on simultaneously downloaded titles tied to a licensing agreement has been reached. It can affect titles covered by the same agreement, including across seasons. | Delete finished downloads covered by that limit, then try again. This is not a device-storage warning or a plan device limit. See Netflix’s NQL.22005 guidance and download-limit troubleshooting. |
| No Download icon for a title | That title is not available to download. Download availability varies by title. | There is no download to manage for that title. Netflix’s download guidance covers title availability. |
| Downloads are missing | Viewing restrictions, SD-card problems, or storage permissions on older Android versions can affect access. Uninstalling or resetting Netflix, clearing its app data, or using a cleaner app that removes app data deletes downloads. | Check the profile’s viewing restrictions, the SD card, and relevant permissions. Avoid clearing app data or uninstalling Netflix if you want to keep downloaded titles. See Netflix’s missing-download troubleshooting and Android download troubleshooting. |
Choose an SD card for future downloads
On an Android device that supports an installed SD card, you can choose where Netflix saves future downloads. Check your device’s supported card type and capacity before using one.
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- In Netflix, tap My Netflix, then your profile name.
- Open App Settings, then tap Download Location.
- Select the preferred location.
Changing the location does not move existing downloads; they stay where they were saved. An SD card can add storage for future downloads, but it does not change your plan’s device limit, a licensing limit, or whether an individual title can be downloaded. See Netflix’s instructions for storing downloads on an SD card.
Independent reader supportYour contribution helps us test, update, and keep practical guides available for everyone.Control automatic downloads
Netflix’s optional Smart Downloads settings include two features. Download Next Episode removes a watched series episode and downloads the next one. Downloads for You automatically downloads Netflix recommendations; it works over Wi-Fi, needs available device storage, and lets you adjust the storage allocated per profile.
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Manage these options in the app’s Smart Downloads settings. Netflix says these features are not available on ad-supported plans. See Netflix’s Smart Downloads guidance and Downloads for You settings.
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