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To create a Zap in Zapier, choose a trigger event, connect its app, test the trigger, add and configure one or more actions, then publish. A Zap is a workflow: the trigger starts it, and its actions run when qualifying events occur. Use the steps below to build and check one before it handles future events.

Choose how to start

Zapier offers a blank Zap, prebuilt templates, and Copilot, which accepts a plain-language description. Choose the starting point that fits the amount of customization you need; Copilot is documented as being in active development, so its interface and availability may change. The steps below use a blank Zap. Zapier’s June 29, 2026 quick-start guide describes its app directory as covering more than 9,000 apps. Zapier’s quick-start guide

Create and configure the trigger

  1. In the Zapier account sidebar, select Create a Zap. Unfinished work is saved as a draft.
  2. Select the app that will start the workflow, then choose its trigger event. A trigger is the event that starts a Zap. For example, an event might be a new invoice, email, or spreadsheet row. Choose carefully: “New” generally means a newly created item, while “New or Updated” can also catch changes to existing items.
  3. Select an existing connected account or connect the app account you want Zapier to use. Fill in required fields, marked with an asterisk in the documented editor, and any optional fields needed to narrow or configure the trigger. For a spreadsheet trigger, for example, you may need to select the spreadsheet and worksheet.
  4. Open the trigger’s Test tab and retrieve a sample record. Check that it contains the fields and values the later action will need. Some apps provide generic sample data rather than a record from your account. If no useful event appears, verify the account and trigger options, create a fresh item in the source app, and test again. Depending on the app and flow, you may be able to use an editable sample or a previous Zap run instead.

Zapier’s trigger setup guide explains the trigger choices and test process, and its guide to trigger behavior distinguishes polling triggers, which periodically check an app, from instant triggers, which receive webhook notifications when an app sends them. The available type depends on the app and event; there is no universal timing guarantee. Set up your Zap trigger · How Zap triggers work

Add an action and map its fields

  1. Add an action step and choose the destination app and action event—for example, creating a record or sending a message.
  2. Choose or connect the account where the action should happen, then complete the required fields.
  3. For each destination field, enter a fixed value, select an available preset, or map data from an earlier step. Mapping means using a value from the trigger record—such as a sender’s email address or a form response—to fill the corresponding field in the destination app.
  4. Review the configured fields to make sure the right source values go to the right destination fields.

Zapier’s action setup guide describes configuring and mapping action fields. Each completed action counts as a task according to Zapier’s quick-start guide. Set up your Zap action

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Test without creating unwanted changes

Testing an action is live: it may send a real message or create or change an actual record in the connected app. Before selecting Test step, verify the destination account and every test value. Review the action’s output afterward and compare it with what you expected. If a test would cause an unwanted real-world side effect, Zapier’s setup instructions allow you to skip the action test, although testing each step is generally useful when it is safe to do so. Test Zap steps

A successful trigger or action test confirms the selected connection and configuration at that point; it does not guarantee that every future live event will contain the same data. A trigger test may use generic sample data, so check the fields and values rather than assuming the sample represents a typical live record.

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Anker USB-C Hub, 5-in-1 USB Hub for Laptops, 4K HDMI Multiport Adapter
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Publish and check future runs

  1. When the steps are configured and checked, select Publish.
  2. After publishing, Zapier monitors the trigger app and runs the configured actions for qualifying trigger events that happen afterward. Publishing does not mean earlier events will automatically be replayed.
  3. To review activity or investigate a run, open Zap History and inspect the step inputs and outputs.

Zapier’s quick-start guide covers publishing and the editor, while its action setup guide explains how a published Zap runs. Zap workflows quick start guide · Set up your Zap action

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If something does not work

  • The trigger test finds no useful record: Check the connected account and required trigger settings. Some triggers need a recent item; create one in the source app and test again.
  • The connected account has expired: Reconnect the account, then retry the test.
  • The sample does not match your account data: The app may return generic sample data. Use an editable sample or a previous Zap run if the available test flow supports it.
  • A live run differs from the test: Inspect that run in Zap History and compare the actual step inputs and outputs with the test values. A test only confirms the setup at that time.

For additional setup detail, consult Zapier’s trigger guide and step-testing guide.

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