PC Slower Than It Used to Be?
A free scan shows the junk files, broken settings and background clutter dragging Windows down - then fixes them in one click.Free scan · Windows 10 & 11Crashes, No Sound, or Screen Glitches?
Random freezes, missing sound and display glitches usually trace back to one bad driver. Find and replace yours safely.Free scan · under a minuteIf your Android phone charges but does not appear in File Explorer, unlock it and select File transfer in its USB notification. Then test a known data-capable cable and another USB port before troubleshooting Windows drivers. If Windows detects the phone but reports a driver problem, use Device Manager and get any manual driver from the device maker’s official support site.
Work through these checks in order. USB menus and troubleshooting options can vary by phone, Android version, Windows build, and device, so treat the steps as diagnostics rather than guaranteed fixes.
1. Unlock the phone and select File Transfer
Connect the Android phone, unlock it, and open its USB notification. Under a setting such as Use USB for, select File transfer. Wording varies by device. If the phone asks for permission to access its data, approve the prompt.
Google Android Help notes: “Not all USB cables can transfer files.” A phone may charge while its USB mode is set to charging or while the cable does not carry data.
What’s actually slowing this PC down?
Pick the symptom - the matching free tool is one click away.
#1 Best Overall
- [ Excellent Performance ] This USB C 3.1 cable connects a portable external USB C 3.1 SSD to a computer for speedy file transfer or syncs and charges Samsung smartphones or tablets equipped with the USB C port. Data synchronization is 20 times faster than USB 2.0 cables (480Mbps). (Does not support video output.)
- [ Fast Charging & High Speed Data Transfer ] This usba to usbc data power cable can sync your favourite photos, videos and music at a data transfer rate of up to 10Gbps(1250MB/s). Files can be synchronised in seconds. In addition, it can quick-charge your USB-C devices at up to 3A safe charging power. Tested charge Samsung Galaxy S22 from 0 to 60% in 30mins with Qualcomm Quick Charge 3.0 technology.Tips: USB 3.1 Gen 2 renamed to USB 3.2 Gen 2 by USB-IF in 2019.
- [ Extreme Durability & High Quality ] : Unique ABS case with the reinforced connector withstand 10000+ bending test. Durable TPE cable not only stay tangling-free but also flexible enough to be wrapped up and put in a bag ! (PS:The connector shell is wrapped around by a piece of plastic film to protect the shell from scraching ,feel free to remove the film when you use it.)
- [ Universal Compatibility ] This USB C to USB A Charger cable is Compatible with almost all USB-C devices. For Samsung Galaxy S24/S24+/S24 Ultra/S23/S23+/S23 Ultra/S22/S21/S20/S10/S9/Note 20/10/A70/A80/A90/A54, iPhone 16/16 Plus/16 Pro/16 Pro Max, iPhone 15/15 Plus/15 Pro/15 Pro Max, Google Pixel 9/8/7/6/5/, Moto G9/G8/G7/G Pure, LG G7/G6/V50, Sony XZ, Bose 700, GoPro, Nintendo switch, Samsung Galaxy Tab S6, iPad Pro 2018 11''/12.9", Samsung T7/T5, Crucial X8/X6, LaCie Rugged SSD, G-Drive, WD My Passport, Seagate Fast, SanDisk Extreme Portable SSD etc. (OnePlus phones are not supported.)
- [ What You Get ] 1 X Super-Fast USB-A to USB-C 3.1 Gen 2 Cable (3 ft including both ends), our worry-free LIFETIME WARRANTY and friendly customer service. NOTE: If you have any questions, please feel free to contact us, we will be happy to serve you and give you an easy and pleasant shopping experience.
2. Test the cable, phone, and computer ports
- Try a cable known to support data transfer and compatible with both the phone and computer.
- Connect the phone directly to another USB port on the computer, bypassing hubs or docks.
- If possible, connect the phone and cable to another computer. Also try another device in the original computer’s USB port to help isolate the problem.
- Check the phone’s USB port for visible damage or debris; do not force anything into it.
If the phone works on another computer, investigate the original PC’s port or Windows installation. If it fails on multiple computers, the cable, phone port, or phone may be the cause.
3. Check Device Manager
Device Manager can help determine whether Windows detects the phone and reports a device or driver problem.
- Select Start, type Device Manager, and open it.
- Connect and unlock the phone.
- Look for the phone or portable device entry, including entries with a warning icon.
- Right-click the relevant entry and select Properties to review its device status, if available.
The entry’s name and category can vary. Use the device status and warning icon to decide whether driver troubleshooting is appropriate; do not assume every connection failure is caused by a missing MTP driver.
Rank #2
- 【Latest Version USB C 3.2 Gen 2 Cable】ZeroneTeck latest USB C for Thunderbolt cable: ①This 20Gbps USB C to USB C data cable is capable of meeting your ultra-fast data transfer needs. ②USB C to USB C monitor cable support 4K@60Hz Ultra HD video output ③In addition, this Type c to Type c cable also has a faster than normal 60W data cable with 100W ultra fast charging. Makes it easy for you to solve all your problems with just one cable.
- 【20Gbps USB C Data Cable】USBC to USBC data transfer cable provides explosive transfer speed up to 20Gbps, connect hard drives and SSDs, Also suitable for phone to laptop data transfer, transfer large files in seconds and save you more work time. Meanwhile, USBC to USBC 3.2 gen 2 20gbps data transfer cable backward compatible with USB 3.1, USB 3.0 and USB 2.0.(*Note: Maximum speeds are achieved when both upstream and downstream devices are Thunderbolt 3/4 interfaces.)
- 【4K@60Hz USB C Cable for Monitor & Plug and Play】Plug and play, no drivers or applications required to use this cable! USB C monitor cord to stream 4K@60Hz (3840*2160) content directly from your phones, tablets, laptops and desktop computers to large screens such as monitors, HDTVs and projectors. You will enjoy stunning Ultra HD video and colorful image quality. (Note: Please make sure your device has a USB-C port and supports DP Alt mode).
- 【5A/100W Fast Charging Cable】USB Type C fast charging cable with E-Marker IC chip, safely charges your devices with up to 100W power. It can fully charge a MacBook Pro 60%, an iPad Pro 75%, a iPhone 15 85%, and a Switch 95% in 35 minutes. Fully satisfies the charging power needs of professionals for MacBooks Pro, Android devices, Samsung and iPad Pro. Charge any USB-C device at maximum speed for timely use and no more waiting. *Note: Requires a C-port adapter of appropriate power.
- 【Dual Vehicle System】 Flawlessly supports CarPlay & Android Auto for seamless navigation/music streaming. 20Gbps ultra-speed — 40× faster than USB 2.0 CarPlay cables with enhanced signal stability.
4. Update or reinstall the device driver
Microsoft’s general Windows driver guidance supports updating a device driver, uninstalling the device and restarting so Windows can attempt to reinstall it, or rolling back a driver if the issue began after a recent update. The exact options may not appear for every phone.
- In Device Manager, right-click the detected phone or affected device.
- Select Update driver and follow the available prompts.
- If the problem began after a driver update and the option is available, open Properties > Driver and select Roll Back Driver.
- To reinstall the device, select Uninstall device, then restart Windows and reconnect the phone.
For manual driver installation, use the phone or computer manufacturer’s official support site and select a package for your Windows version and system architecture. Microsoft Support advises: “Avoid downloading drivers from any websites other than the manufacturer’s official site.” Avoid generic third-party driver download sites and paid driver-updater utilities.
5. Consider whether a recent driver update caused the problem
Microsoft documented a historical MTP/WPD driver failure affecting some MTP-dependent USB phones and media devices on Windows 10 version 1607. The 2017 incident involved a specific driver released through Windows Update; Microsoft said it removed the driver and issued an update. This is evidence that a driver update can cause an MTP problem, not proof that the same issue explains current failures. If your problem began after a recent driver change, consider the rollback option in Device Manager.
Rank #3
- 10Gbps Data Transfer: USB 3.1 Gen 2 cable for ultra-fast sync of 4K movies, photos, & music. It's also backward compatible with USB 3.0. DOES NOT support video output
- Universal Compatibility: Designed for iPhone 15/16/17 Series and compatible with CarPlay, Android Auto, Portable SSDs (including Samsung T7), Samsung Phone and all USB-C devices
- 3A Fast Charging & Heavy-Duty: Equipped with a 22AWG thick copper core, it handles 3A current effortlessly, ensuring stability and reliability for extended use
- Innovative Braiding: Features a sleek white nylon braiding and silver aluminum port housing, offering a stylish yet durable design
- IRMZ USB-C Data Cable Specifications: 10Gbps High-Speed Data Transfer, 3A Fast Charging, Innovative Braided Design, 3ft Length, White Color
6. Use a wireless transfer alternative
If wired transfer remains unavailable, a supported wireless option may meet your immediate need. Windows 11 offers a File Explorer phone feature for supported Android devices. Microsoft’s documented setup uses Settings > Bluetooth & devices > Mobile devices > Manage Devices, followed by enabling Show mobile device in File Explorer. The feature requires pairing and has Android and Link to Windows requirements; check Microsoft’s current compatibility details before relying on it.
Google also offers Quick Share for Windows. Its official requirements include a compatible Windows PC, Wi-Fi, and Bluetooth. Google says compatible PCs use 64-bit Windows 10 or later, while ARM-based devices require Windows 11 or later. Samsung PC users are directed to the Samsung Quick Share app in Microsoft Store. Check Google’s current requirements for your device.
7. Note Windows 10 support status
Microsoft says Windows 10 support ended on October 14, 2025. Under Microsoft’s standard support statement, Windows 10 no longer receives free Windows Update software updates, technical assistance, or security fixes. This does not diagnose an MTP connection problem, but it is relevant when deciding whether to continue using Windows 10.
Rank #4
- Move Files Fast: Transfer music, movies, or entire seasons of TV shows in seconds at 40 Gbps.
- HD Display: Connect your laptop to an external monitor to mirror or extend your screen in up to 8K@60Hz or 4K@144Hz.
- Huge Range of Power: Supports a maximum 240W charge when paired up with a compatible charger. Charge virtually any USB-C device from phones and accessories to laptops.
- Built to Last: Proven in lab tests to withstand up to 5,000 bends.
- What You Get: Anker 515 USB-C to USB-C Cable (USB4, 3.3ft), welcome guide, our worry-free 18-month warranty, and friendly customer service.
Choose the next check
| Check | What it helps establish | Next action |
|---|---|---|
| Phone USB mode | Whether Android allows file transfer or is set to charging | Unlock the phone and select File transfer. |
| Cable | Whether the cable supports data or may be faulty | Try a known data-capable cable with compatible connectors. |
| Computer or phone port | Which device or port may be at fault | Cross-test with another computer or USB device. |
| Device Manager status | Whether Windows reports a device or driver problem | Update, reinstall, or roll back the driver as appropriate. |
| Wireless alternative | Whether another supported transfer method can meet the need | Check Windows 11 File Explorer phone requirements or Quick Share compatibility. |
FAQ
Why does my Android phone charge but not transfer files?
The phone may be set to charging, or the cable may charge without supporting data transfer. Unlock the phone, select File transfer, and try a known data-capable cable.
Do I need to download a separate MTP driver?
Start with Windows Device Manager. If you need a manual driver, use the phone or computer manufacturer’s official support site and confirm that the package matches your Windows version and system architecture.
What should I do if MTP stopped working after a driver update?
In Device Manager, open the affected device’s Properties > Driver tab and use Roll Back Driver if the option is available. Microsoft has documented a historical Windows 10 version 1607 MTP/WPD driver incident, but it does not explain every present-day problem.
Best Value
- USB-IF Certified, connects any USB-C to any standard USB-A enabled devices. For power transfer/charging smartphones, power banks, wall/car chargers, and low-power devices. Suitable for data transfer between smartphones, tablets, laptops, hard drives and more
- In the box: 1 cable, 3 foot 15W USB-A to USB-C cable (USB 2.0) for charging and powering devices, transferring data, photos, and music
- Fast Charge and Data Transfer: Supports fast charging up to 15W (5V/3A) and data transfer speeds up to 480 Mbps. Do not exceed recommended load (15W, 5V/3A). Limited charging speed for PD enabled devices
- Backed by an Amazon Basics 1-Year Limited Warranty
Can I transfer files without a USB cable?
Possibly. Supported Windows 11 and Android combinations can use Microsoft’s wireless File Explorer phone feature, and Google offers Quick Share for compatible Windows devices. Check the official compatibility requirements for your devices.
Is Windows 10 still supported?
Microsoft says Windows 10 support ended on October 14, 2025. Under its standard support statement, the operating system no longer receives free Windows Update software updates, technical assistance, or security fixes.
The Bottom Line
Start by unlocking the Android phone and selecting File transfer, then test a data-capable cable and another USB port. Use Device Manager if Windows detects the phone but reports a device or driver problem, and obtain manual drivers only from the manufacturer’s official site. If wired transfer still fails, check whether a supported wireless option is available.
Quick Recap
Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.
Do these 3 things before closing this tab:
1Clear out junk files and repair common Windows errors2Fix the driver behind crashes, sound loss and screen glitches3Repair Windows errors before they cause bigger problems
