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Head-to-head · Field Service Management Software

Zuper vs FieldAware

  • Updated Nov 2026
  • Both researched from official sources
  • 5 checks side by side
Higher score Zuper #5 in Field Service Management Software 8.8/10 Pricing on request ✓ 5 of 5 features Visit Zuper
FieldAware #36 in Field Service Management Software 5.6/10 Pricing on request ✓ 5 of 5 features Visit FieldAware

Zuper leads on 0 checks, FieldAware on 0, and 5 are even. Who comes out ahead on the 5 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreZuper · 8.8/10

Zuper scores higher on our rubric for field service management software: 8.8 against 5.6 out of 10; our editors rank them #5 and #36.

Zuper is the better fit for growing teams wanting modern FSM and AI tools. FieldAware is the better fit for teams needing flexible forms and offline field work.

  • Zuper fits best

    Growing teams wanting modern FSM and AI tools

  • FieldAware fits best

    Teams needing flexible forms and offline field work

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Side by side

Feature Zuper 8.8/10 Visit ↗ FieldAware 5.6/10 Visit ↗
At a glance
Editor score 8.8 5.6
Ranking #5 in Field Service Management Software #36 in Field Service Management Software
Best for Growing teams wanting modern FSM and AI tools Teams needing flexible forms and offline field work
Pricing model Paid Paid
Starting price Pricing on request Pricing on request
Free plan Not checked yet Not checked yet
Free trial — —
Deployment Cloud, Mobile Cloud, Mobile
Platforms Web, iOS, Android Web, iOS, Android
Support Docs Phone, Tickets, Docs
Compliance SOC 2, ISO 27001, SSO/SAML, 2FA SOC 2
Integrations 60+ integrations 3 integrations
Built for Small business, Mid-market, Enterprise Mid-market, Enterprise
Features Zuper 5/5 · FieldAware 5/5
Invoicing and payments ✓ ✓
Offline mode ✓ ✓
Route optimization ✓ ✓
Customer portal ✓ ✓
Recurring jobs ✓ ✓
Specs
Mobile platforms Both Both
Technician limit Not checked yet Not checked yet
Our review
Pros
  • Offline mobile workflows support fieldwork when connectivity is limited.
  • Scheduling, dispatch, routing, and technician tracking cover core FSM needs.
  • AI documentation, portals, inventory, payments, and integrations broaden its scope.
  • Offline mobile workflows support field work beyond reliable connectivity.
  • Conditional forms include calculations, photos, and signatures.
  • Scheduling, billing, portals, reporting, and APIs cover core operations.
Cons
  • There is no free plan.
  • Offline mode requires account enablement by Zuper.
  • The broad feature set may exceed the needs of simple service teams.
  • Pricing uses a contact-sales model rather than published plan tiers.
  • There is no free plan for self-serve evaluation.
  • Platform breadth may exceed the needs of teams seeking a narrow scheduling tool.
Our verdict

Zuper is a cloud-based field service management platform for service businesses and their office teams. It brings together work orders, scheduling, dispatch, technician tracking, estimates, invoicing, payments, inventory, customer…

Read the review →

FieldAware is a cloud-based field service management platform from GPS Insight for organizations with mobile service teams. It brings work-order management, scheduling and dispatch, route and schedule optimization, technician workflows,…

Read the review →
  1. ZuperField Service Management Software 8.8Pricing on request
  2. FieldAwareField Service Management Software 5.6Pricing on request

Strengths and trade-offs

  • Zuper — where it wins

    • Offline mobile workflows support fieldwork when connectivity is limited.
    • Scheduling, dispatch, routing, and technician tracking cover core FSM needs.
    • AI documentation, portals, inventory, payments, and integrations broaden its scope.

    Where it doesn't

    • There is no free plan.
    • Offline mode requires account enablement by Zuper.
    • The broad feature set may exceed the needs of simple service teams.

  • FieldAware — where it wins

    • Offline mobile workflows support field work beyond reliable connectivity.
    • Conditional forms include calculations, photos, and signatures.
    • Scheduling, billing, portals, reporting, and APIs cover core operations.

    Where it doesn't

    • Pricing uses a contact-sales model rather than published plan tiers.
    • There is no free plan for self-serve evaluation.
    • Platform breadth may exceed the needs of teams seeking a narrow scheduling tool.
  • Zuper8.8/10 · Pricing on request

    A broad FSM platform with offline workflows, dispatching, portals, payments, and AI tools.

    Visit ZuperFull verdict →
  • FieldAware5.6/10 · Pricing on request

    A broad field service platform with strong offline workflows and flexible technician forms.

    Visit FieldAwareFull verdict →

More comparisons

All field service management software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Nov 2026

Last updated · How we research and update