Zoho Assist vs Getscreen.me

Zoho Assist9.4Visit Getscreen.me8.6Visit

Higher score Zoho Assist #1 in Unattended Remote Access Software 9.4/10 Free plan · 15-day trial Free planFree trial✓ 2 of 6 features Visit Zoho Assist

vs

Getscreen.me #6 in Unattended Remote Access Software 8.6/10 Free plan · 14-day trial Free planFree trial✓ 2 of 6 features Visit Getscreen.me

• Zoho Assist fits best

  Businesses using service-desk workflows

• Getscreen.me fits best

  Small teams needing inexpensive administration

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Side by side

Feature	Zoho Assist 9.4/10 Visit ↗	Getscreen.me 8.6/10 Visit ↗
At a glance
Editor score	9.4	8.6
Ranking	#1 in Unattended Remote Access Software	#6 in Unattended Remote Access Software
Best for	Businesses using service-desk workflows	Small teams needing inexpensive administration
Pricing model	Free plan + paid	Free plan + paid
Starting price	$10/user/mo	$149 one-time
Free plan	✓	✓
Free trial	15 days	14 days
Free trial length	15 days · no card needed	14 days · no card needed
Deployment	Cloud, Mobile	Cloud, Self-hosted, Desktop, Mobile, Browser extension
Platforms	Web, Windows, macOS, Linux, iOS, Android	Web, Windows, macOS, Linux, Android, Chrome extension
Support	Email, Live chat, Phone · 24/7	Email, Live chat, Docs
Compliance	2FA	SSO/SAML, 2FA
Integrations	6 integrations	6 integrations
Built for	Solo, Small business, Mid-market, Enterprise	Solo, Small business, Mid-market, Enterprise
Features Zoho Assist 2/6 · Getscreen.me 2/6
Mobile access	Not checked yet	Not checked yet
File transfer	✓	✓
Wake on LAN	Not checked yet	Not checked yet
Session recording	✓	✓
Remote reboot	Not checked yet	Not checked yet
Multi-monitor support	Not checked yet	Not checked yet
Specs
Device limit	Not checked yet	Not checked yet
Our review
Pros	Supports attended and unattended access across desktop and mobile platforms Includes bulk deployment, Wake-on-LAN, diagnostics, recording, and reporting Integrates with Zoho Desk, Zendesk, Freshdesk, Jira, and ServiceNow	Permanent unattended access plus one-time Quick Support sessions Remote terminal, file transfer, recording, and Wake-on-LAN Web, desktop, mobile, Chrome extension, and API access
Cons	The Free plan is limited to basic remote support features Advanced capabilities are divided across higher Remote Support tiers The full feature set may exceed the needs of simple remote-access use cases	Permanent-access devices cost extra beyond technician seats Recording storage is limited by plan Advanced administration features are concentrated in paid tiers
Our verdict	Zoho Assist is a cloud-based remote support and unattended access platform for customer support teams, IT help desks, outsourced IT providers, managed service providers, and enterprises. It supports attended, on-demand sessions and… Read the review →	Getscreen.me is a browser-based remote desktop and support platform for individuals, IT administrators, support teams, and businesses. It combines permanent unattended access with one-time Quick Support sessions, browser-based screen… Read the review →

Strengths and trade-offs

• Zoho Assist — where it wins

  • Supports attended and unattended access across desktop and mobile platforms
  • Includes bulk deployment, Wake-on-LAN, diagnostics, recording, and reporting
  • Integrates with Zoho Desk, Zendesk, Freshdesk, Jira, and ServiceNow

  Where it doesn't

  • The Free plan is limited to basic remote support features
  • Advanced capabilities are divided across higher Remote Support tiers
  • The full feature set may exceed the needs of simple remote-access use cases

• Getscreen.me — where it wins

  • Permanent unattended access plus one-time Quick Support sessions
  • Remote terminal, file transfer, recording, and Wake-on-LAN
  • Web, desktop, mobile, Chrome extension, and API access

  Where it doesn't

  • Permanent-access devices cost extra beyond technician seats
  • Recording storage is limited by plan
  • Advanced administration features are concentrated in paid tiers

• Zoho Assist9.4/10 · Free plan · 15-day trial

  A broad remote-access platform with service-desk integrations and a free starting point.

  Visit Zoho AssistFull verdict →
• Getscreen.me8.6/10 · Free plan · 14-day trial

  Affordable remote access with broad platform coverage and separate device-based pricing.

  Visit Getscreen.meFull verdict →