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Head-to-head · Legal Intake Software

Zayda vs Vetted Intake

  • Updated Oct 2026
  • Both researched from official sources
  • 7 checks side by side
Higher score Zayda #1 in Legal Intake Software 9.3/10 Free plan Free plan✓ 4 of 5 features Visit Zayda

Zayda leads on 2 checks, Vetted Intake on 1, and 4 are even. Who comes out ahead on the 7 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreZayda · 9.3/10
  • Lowest starting priceZayda · $24/user/mo
  • Free planonly Zayda
  • Most featuresVetted Intake · 5 of 5

Zayda scores higher on our rubric for legal intake software: 9.3 against 8.2 out of 10; our editors rank them #1 and #11.

Zayda offers free plan; Vetted Intake doesn't. Zayda is cheaper to start at $24/mo against $250/mo. Vetted Intake offers case system integrations; Zayda doesn't.

Zayda is the better fit for firms wanting affordable, broad AI intake. Vetted Intake is the better fit for personal-injury firms needing managed intake.

  • Zayda fits best

    Firms wanting affordable, broad AI intake

  • Vetted Intake fits best

    Personal-injury firms needing managed intake

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Zayda 9.3/10 Visit ↗ Vetted Intake 8.2/10 Visit ↗
At a glance
Editor score 9.3 8.2
Ranking #1 in Legal Intake Software #11 in Legal Intake Software
Best for Firms wanting affordable, broad AI intake Personal-injury firms needing managed intake
Pricing model Free plan + paid Paid
Starting price $24/user/mo (best) $250/mo
Free plan ✓ (best) —
Free trial — —
Deployment Cloud, Mobile Cloud
Platforms Web, iOS, Android Web
Support Email, Phone Email
Integrations 60+ integrations 14 integrations
Built for Solo, Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Zayda 4/5 · Vetted Intake 5/5
Lead qualification ✓ ✓
Matter routing ✓ ✓
Appointment booking ✓ ✓
SMS follow-up ✓ ✓
Case system integrations — ✓ (best)
Specs
Practice-area templates 12 Not checked yet
Our review
Pros
  • Free plan plus $24 monthly Growth tier
  • AI intake across email, WhatsApp, SMS and follow-up calls
  • 12 practice-area templates with matter pipelines and conflict stages
  • 24/7 branded AI call answering with PI qualification
  • Warm transfers, booking, conflict workflows, and SMS follow-up
  • Integrates with major legal case-management platforms
Cons
  • No case-system integrations
  • Focused on intake and relationships, not billing or document assembly
  • Advanced governance and support require higher-priced tiers
  • No free plan; monthly pricing starts at $250
  • Build fees add $5,000 for Launch or $20,000 for Multi-location
  • Capabilities and integrations are scoped per firm
Our verdict

Zayda is a legal CRM for solo practitioners through multi-partner firms that need to capture, qualify and organize new enquiries. It responds across email, WhatsApp and SMS, can place AI follow-up calls, book consultations and route…

Read the review →

Vetted Intake is a done-for-you AI intake desk for personal-injury law firms. It answers calls 24/7 on a branded number, follows firm-approved screening questions, captures incident and case details, qualifies prospective matters, routes…

Read the review →
  1. ZaydaLegal Intake Software 9.3Free plan
  2. Vetted IntakeLegal Intake Software 8.2Paid

Strengths and trade-offs

  • Zayda — where it wins

    • Free plan plus $24 monthly Growth tier
    • AI intake across email, WhatsApp, SMS and follow-up calls
    • 12 practice-area templates with matter pipelines and conflict stages

    Where it doesn't

    • No case-system integrations
    • Focused on intake and relationships, not billing or document assembly
    • Advanced governance and support require higher-priced tiers
  • Vetted Intake — where it wins

    • 24/7 branded AI call answering with PI qualification
    • Warm transfers, booking, conflict workflows, and SMS follow-up
    • Integrates with major legal case-management platforms

    Where it doesn't

    • No free plan; monthly pricing starts at $250
    • Build fees add $5,000 for Launch or $20,000 for Multi-location
    • Capabilities and integrations are scoped per firm

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update