Suggestions appear as you type. Use the up and down arrows to choose one and Enter to open it.

This page's audience our own tag's counts — open to see them
–Visits
–Page views
–Clicks to vendors
–Time on page
–Reading now
Clicks to vendors, by tool
  • –
Top countries
  • –
Devices
  • –

– · visits, page views and clicks counted by our own tag, which counts more than our checked analytics; every figure rounded down · how we count

Head-to-head · Knowledge Base Software

XWiki vs ProProfs Knowledge Base

  • Updated Oct 2026
  • Both researched from official sources
  • 5 checks side by side
Higher score XWiki #4 in Knowledge Base Software 8.9/10 Free plan · 10-day trial Free planFree trial✓ 4 of 4 features Visit XWiki
ProProfs Knowledge Base #7 in Knowledge Base Software 8.6/10 Free plan · 15-day trial Free planFree trial✓ 4 of 4 features Visit ProProfs

XWiki leads on 0 checks, ProProfs Knowledge Base on 0, and 5 are even. Who comes out ahead on the 5 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreXWiki · 8.9/10
  • Free planboth
  • Free trialboth

XWiki scores higher on our rubric for knowledge base software: 8.9 against 8.6 out of 10; our editors rank them #4 and #7.

XWiki is the better fit for open-source organizations needing enterprise wiki controls. ProProfs Knowledge Base is the better fit for budget-conscious teams needing public or internal KBs.

  • XWiki fits best

    Open-source organizations needing enterprise wiki controls

  • ProProfs Knowledge Base fits best

    Budget-conscious teams needing public or internal KBs

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature XWiki 8.9/10 Visit ↗ ProProfs Knowledge Base 8.6/10 Visit ↗
At a glance
Editor score 8.9 8.6
Ranking #4 in Knowledge Base Software #7 in Knowledge Base Software
Best for Open-source organizations needing enterprise wiki controls Budget-conscious teams needing public or internal KBs
Pricing model Free plan + paid Free plan + paid
Starting price — $0.99/user/mo
Free plan ✓ ✓
Free trial 10 days 15 days
Free trial length 10 days 15 days · no card needed
Deployment Cloud, Self-hosted Cloud, Browser extension
Platforms Web, Linux, Windows Web
Support Email, Tickets, Community, Docs Email, Live chat, Phone, Docs · 24/7
Compliance ISO 27001 GDPR, SSO/SAML
Integrations 1,000+ integrations 100+ integrations
Built for Small business, Mid-market, Enterprise Solo, Small business, Mid-market, Enterprise
Features XWiki 4/4 · ProProfs Knowledge Base 4/4
Custom domain ✓ ✓
SSO support ✓ ✓
Version history ✓ ✓
Content analytics ✓ ✓
Specs
Publishing audience Both Both
Article limit Not checked yet 25 articles
Our review
Pros
  • Free open-source Community plan with on-premises deployment
  • Granular rights, version comparison, rollback, templates, and forms
  • LDAP, Active Directory, Entra ID, OnlyOffice, and REST API support
  • Public and private knowledge bases with custom branding and domains
  • AI writing, natural-language search, and content-gap reporting
  • Versioning, SSO, analytics, imports, and support integrations
Cons
  • Professional and enterprise support require paid plans
  • Cloud pricing uses a dynamic team-size calculator
  • Some advanced analytics capabilities depend on extensions
  • Free plan is limited to one author and 25 pages
  • External knowledge base plans cost more than internal tiers
  • Internal paid plans require a 50-user minimum
Our verdict

XWiki is an open-source wiki and knowledge management platform for organizations building internal knowledge bases, collaborative documentation, intranets, public websites, or structured business applications. It supports both WYSIWYG and…

Read the review →

ProProfs Knowledge Base is a hosted platform for publishing public help centers, product documentation, user manuals, and private internal knowledge bases. Customer support, product, IT, HR, and technical teams can manage external and…

Read the review →
  1. XWikiKnowledge Base Software 8.9Free plan · 10-day trial
  2. ProProfs Knowledge BaseKnowledge Base Software 8.6Free plan · 15-day trial

Strengths and trade-offs

  • XWiki — where it wins

    • Free open-source Community plan with on-premises deployment
    • Granular rights, version comparison, rollback, templates, and forms
    • LDAP, Active Directory, Entra ID, OnlyOffice, and REST API support

    Where it doesn't

    • Professional and enterprise support require paid plans
    • Cloud pricing uses a dynamic team-size calculator
    • Some advanced analytics capabilities depend on extensions

  • ProProfs Knowledge Base — where it wins

    • Public and private knowledge bases with custom branding and domains
    • AI writing, natural-language search, and content-gap reporting
    • Versioning, SSO, analytics, imports, and support integrations

    Where it doesn't

    • Free plan is limited to one author and 25 pages
    • External knowledge base plans cost more than internal tiers
    • Internal paid plans require a 50-user minimum
  • XWiki8.9/10 · Free plan · 10-day trial

    A flexible open-source wiki for organizations that need control, structure, and deployment choice.

    Visit XWikiFull verdict →
  • ProProfs Knowledge Base8.6/10 · Free plan · 15-day trial

    A flexible public and private knowledge base with unusually low-cost internal plans.

    Visit ProProfsFull verdict →

More comparisons

All knowledge base software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update