Confluence vs ProProfs Knowledge Base

Confluence9.4Visit ProProfs Knowledge Base8.6Visit

Higher score Confluence #1 in Knowledge Base Software 9.4/10 Free plan · 7-day trial Free planFree trial✓ 4 of 4 features Visit Confluence

vs

ProProfs Knowledge Base #7 in Knowledge Base Software 8.6/10 Free plan · 15-day trial Free planFree trial✓ 4 of 4 features Visit ProProfs

• Confluence fits best

  Teams wanting a mature collaborative workspace

• ProProfs Knowledge Base fits best

  Budget-conscious teams needing public or internal KBs

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Side by side

Feature	Confluence 9.4/10 Visit ↗	ProProfs Knowledge Base 8.6/10 Visit ↗
At a glance
Editor score	9.4	8.6
Ranking	#1 in Knowledge Base Software	#7 in Knowledge Base Software
Best for	Teams wanting a mature collaborative workspace	Budget-conscious teams needing public or internal KBs
Pricing model	Free plan + paid	Free plan + paid
Starting price	$5.42/user/mo	$0.99/user/mo (best)
Free plan	✓	✓
Free trial	7 days	15 days
Free trial length	7 days · no card needed	15 days · no card needed
Deployment	Cloud, Self-hosted, Mobile	Cloud, Browser extension
Platforms	Web, iOS, Android	Web
Support	Community, Docs, Phone · 24/7	Email, Live chat, Phone, Docs · 24/7
Compliance	SOC 2, ISO 27001, GDPR, PCI DSS	GDPR, SSO/SAML
Integrations	9 integrations	100+ integrations
Built for	Small business, Mid-market, Enterprise	Solo, Small business, Mid-market, Enterprise
Features Confluence 4/4 · ProProfs Knowledge Base 4/4
Custom domain	✓	✓
SSO support	✓	✓
Version history	✓	✓
Content analytics	✓	✓
Specs
Publishing audience	Both	Both
Article limit	Not checked yet	25 articles
Our review
Pros	Structured spaces, pages, templates, and collaborative editing Search, version history, permissions, analytics, and automation Broad integrations with Jira, Trello, Loom, Figma, and Google Docs	Public and private knowledge bases with custom branding and domains AI writing, natural-language search, and content-gap reporting Versioning, SSO, analytics, imports, and support integrations
Cons	The Free plan is limited to 10 users and 2 GB of storage Enterprise pricing is available through sales rather than listed upfront Standard and Premium plans add cost beyond the Free plan	Free plan is limited to one author and 25 pages External knowledge base plans cost more than internal tiers Internal paid plans require a 50-user minimum
Our verdict	Confluence is a knowledge management and collaboration workspace from Atlassian, founded in 2002. It is designed for organizations, teams, and project groups that need a shared home for internal documentation, onboarding materials, project… Read the review →	ProProfs Knowledge Base is a hosted platform for publishing public help centers, product documentation, user manuals, and private internal knowledge bases. Customer support, product, IT, HR, and technical teams can manage external and… Read the review →

Strengths and trade-offs

• Confluence — where it wins

  • Structured spaces, pages, templates, and collaborative editing
  • Search, version history, permissions, analytics, and automation
  • Broad integrations with Jira, Trello, Loom, Figma, and Google Docs

  Where it doesn't

  • The Free plan is limited to 10 users and 2 GB of storage
  • Enterprise pricing is available through sales rather than listed upfront
  • Standard and Premium plans add cost beyond the Free plan

• ProProfs Knowledge Base — where it wins

  • Public and private knowledge bases with custom branding and domains
  • AI writing, natural-language search, and content-gap reporting
  • Versioning, SSO, analytics, imports, and support integrations

  Where it doesn't

  • Free plan is limited to one author and 25 pages
  • External knowledge base plans cost more than internal tiers
  • Internal paid plans require a 50-user minimum

• Confluence9.4/10 · Free plan · 7-day trial

  A mature knowledge workspace with structured content, permissions, search, and Atlassian integrations.

  Visit ConfluenceFull verdict →
• ProProfs Knowledge Base8.6/10 · Free plan · 15-day trial

  A flexible public and private knowledge base with unusually low-cost internal plans.

  Visit ProProfsFull verdict →