XWiki vs Document360

XWiki8.9Visit Document3608.2Visit

Higher score XWiki #4 in Knowledge Base Software 8.9/10 Free plan · 10-day trial Free planFree trial✓ 4 of 4 features Visit XWiki

vs

Document360 #11 in Knowledge Base Software 8.2/10 Pricing on request · 14-day trial Free trial✓ 4 of 4 features Visit Document360

• XWiki fits best

  Open-source organizations needing enterprise wiki controls

• Document360 fits best

  Organizations needing governed public and private KBs

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Side by side

Feature	XWiki 8.9/10 Visit ↗	Document360 8.2/10 Visit ↗
At a glance
Editor score	8.9	8.2
Ranking	#4 in Knowledge Base Software	#11 in Knowledge Base Software
Best for	Open-source organizations needing enterprise wiki controls	Organizations needing governed public and private KBs
Pricing model	Free plan + paid	Paid
Starting price	—	Pricing on request · 14-day trial
Free plan	✓ (best)	—
Free trial	10 days	14 days
Free trial length	10 days	14 days · no card needed
Deployment	Cloud, Self-hosted	Cloud
Platforms	Web, Linux, Windows	Web
Support	Email, Tickets, Community, Docs	Email, Tickets, Community, Docs
Compliance	ISO 27001	SOC 2, ISO 27001, GDPR
Integrations	1,000+ integrations	26+ integrations
Built for	Small business, Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features XWiki 4/4 · Document360 4/4
Custom domain	✓	✓
SSO support	✓	✓
Version history	✓	✓
Content analytics	✓	✓
Specs
Publishing audience	Both	Both
Article limit	Not checked yet	Not checked yet
Our review
Pros	Free open-source Community plan with on-premises deployment Granular rights, version comparison, rollback, templates, and forms LDAP, Active Directory, Entra ID, OnlyOffice, and REST API support	Supports public, private, and mixed-access knowledge bases Workflow approvals, revision rollback, analytics, and SSO AI search, chatbot, summarization, and writing assistance
Cons	Professional and enterprise support require paid plans Cloud pricing uses a dynamic team-size calculator Some advanced analytics capabilities depend on extensions	Paid pricing requires contacting sales No free plan is available May be more than smaller teams need
Our verdict	XWiki is an open-source wiki and knowledge management platform for organizations building internal knowledge bases, collaborative documentation, intranets, public websites, or structured business applications. It supports both WYSIWYG and… Read the review →	Document360 is a knowledge base and documentation platform for enterprises, support teams, technical writers, product managers, and engineering teams. It supports customer help centers, internal documentation, SOPs, user manuals, and API… Read the review →

Strengths and trade-offs

• XWiki — where it wins

  • Free open-source Community plan with on-premises deployment
  • Granular rights, version comparison, rollback, templates, and forms
  • LDAP, Active Directory, Entra ID, OnlyOffice, and REST API support

  Where it doesn't

  • Professional and enterprise support require paid plans
  • Cloud pricing uses a dynamic team-size calculator
  • Some advanced analytics capabilities depend on extensions

• Document360 — where it wins

  • Supports public, private, and mixed-access knowledge bases
  • Workflow approvals, revision rollback, analytics, and SSO
  • AI search, chatbot, summarization, and writing assistance

  Where it doesn't

  • Paid pricing requires contacting sales
  • No free plan is available
  • May be more than smaller teams need

• XWiki8.9/10 · Free plan · 10-day trial

  A flexible open-source wiki for organizations that need control, structure, and deployment choice.

  Visit XWikiFull verdict →
• Document3608.2/10 · Pricing on request · 14-day trial

  A governed knowledge base for public, private, and mixed-access documentation.

  Visit Document360Full verdict →