Head-to-head · Web and Video Conferencing - Midmarket Software
Webex App vs Dialpad Meetings
Webex App leads on 0 checks, Dialpad Meetings on 0, and 2 are even. Who comes out ahead on the 2 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.
Our verdict
- Highest scoreWebex App · 9.1/10
- Free planboth
- Most featuresWebex App · 1 of 4
Webex App scores higher on our rubric for web and video conferencing - midmarket software: 9.1 against 8.5 out of 10; our editors rank them #4 and #11.
Webex App is the better fit for teams needing meetings with messaging and whiteboards. Dialpad Meetings is the better fit for teams valuing AI transcripts and CRM integrations.
- Webex App fits best
Teams needing meetings with messaging and whiteboards
- Dialpad Meetings fits best
Teams valuing AI transcripts and CRM integrations
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Side by side
| Feature | Webex App 9.1/10 Visit ↗ | Dialpad Meetings 8.5/10 Visit ↗ |
|---|---|---|
| At a glance | ||
| Editor score | 9.1 | 8.5 |
| Ranking | #4 in Web and Video Conferencing - Midmarket Software | #11 in Web and Video Conferencing - Midmarket Software |
| Best for | Teams needing meetings with messaging and whiteboards | Teams valuing AI transcripts and CRM integrations |
| Pricing model | Free plan + paid | Free plan + paid |
| Starting price | — | — |
| Free plan | ✓ | ✓ |
| Free trial | — | — |
| Deployment | Cloud, Desktop, Mobile | Cloud, Desktop, Mobile |
| Platforms | Web, Windows, macOS, iOS, Android | Web, Windows, macOS, Android |
| Support | Community, Docs | Docs |
| Compliance | ISO 27001, GDPR, HIPAA | SOC 2, ISO 27001, HIPAA |
| Integrations | 100+ integrations | 7 integrations |
| Built for | Small business, Mid-market, Enterprise | Small business, Mid-market, Enterprise |
| Features Webex App 1/4 · Dialpad Meetings 0/4 | ||
| Cloud recording | Not checked yet | Not checked yet |
| Breakout rooms | ✓ (best) | Not checked yet |
| Meeting transcription | Not checked yet | Not checked yet |
| Single sign-on | Not checked yet | Not checked yet |
| Specs | ||
| Max meeting participants | Not checked yet | Not checked yet |
| Meeting duration limit | Not checked yet | Not checked yet |
| Our review | ||
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| Our verdict | Webex App brings video meetings, team messaging, calling, file sharing, and whiteboarding into one collaboration application. It is aimed at individuals, small businesses, and larger organizations that want those tools across web, desktop,… Read the review → |
Dialpad Meetings is a browser-based and desktop video conferencing product for teams meeting with colleagues, customers, and external participants. It combines HD video and audio, screen sharing, chat, recordings, transcript access, and… Read the review → |
Strengths and trade-offs
Webex App — where it wins
- Combines video meetings, messaging, calling, and whiteboarding
- Free plan includes 100 attendees and unlimited messaging
- Enterprise plan supports meetings with up to 1,000 attendees
Where it doesn't
- Free-plan meetings are limited to 40 minutes
- The free plan caps meetings at 100 attendees
- Calling features are listed with Webex Suite, not Webex Meet
Dialpad Meetings — where it wins
- Live AI transcripts, summaries, key moments, and action items
- Connects with Salesforce, Slack, calendars, and other business tools
- Large Meetings add-on supports up to 1,500 participants
Where it doesn't
- Business plan participant limit is 100 per conference
- Large Meetings capacity requires an add-on
- Published platform list does not include iOS
- Webex App9.1/10 · Free plan
Webex App brings meetings, messaging, whiteboards, and calling together across devices.
Visit WebexFull verdict → - Dialpad Meetings8.5/10 · Free plan
A flexible meeting tool for teams that value AI notes and CRM connections.
Visit DialpadFull verdict →
All web and video conferencing - midmarket software comparisons → · Full ranking →
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Last updated · How we research and update