UserTesting vs TestGate

UserTesting7.9Visit TestGate7.9Visit

UserTesting #6 in Crowd Testing Tools 7.9/10 Pricing on request Visit UserTesting

vs

TestGate #8 in Crowd Testing Tools 7.9/10 Pricing on request · 7-day trial Free trial Visit TestGate

• UserTesting fits best

  Enterprises sourcing broad user research studies

• TestGate fits best

  Teams needing self-hosting or specialist test coverage

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Side by side

Feature	UserTesting 7.9/10 Visit ↗	TestGate 7.9/10 Visit ↗
At a glance
Editor score	7.9	7.9
Ranking	#6 in Crowd Testing Tools	#8 in Crowd Testing Tools
Best for	Enterprises sourcing broad user research studies	Teams needing self-hosting or specialist test coverage
Pricing model	Paid	Paid
Starting price	—	—
Free plan	—	—
Free trial	—	7 days
Deployment	Cloud, Mobile	Cloud, Self-hosted
Platforms	Web, iOS, Android	Web
Support	Email, Community, Docs	Email, Phone · 24/7
Compliance	SOC 2, ISO 27001, GDPR, HIPAA, SSO/SAML	GDPR, ISO 27001, SSO/SAML
Integrations	10 integrations	9 integrations
Built for	Enterprise, Mid-market	Small business, Mid-market, Enterprise
Specs
Testing types	Not checked yet	functional, mobile app, web app, exploratory, UX/usability, localization, performance, security, beta, IoT
Tester sourcing	Not checked yet	Managed
Supported platforms	Not checked yet	iOS, Android, Windows, macOS, Linux, web browsers, smart TVs, wearables
Tester pool size	Not checked yet	50000 testers
Bug report evidence	Not checked yet	screenshots, video, logs, reproduction steps
Issue tracker integrations	Not checked yet	Jira, Azure DevOps, GitHub, Linear, TestRail
Our review
Pros	Recruit participants globally or use your own audience. Test websites, mobile apps, and prototypes in moderated or unmoderated studies. AI insights and integrations support research and collaboration workflows.	Matches testers by device, location and skills across real-device environments. Covers functional, UX, localization, security, performance, beta and IoT testing. Offers self-hosted deployment, issue-tracker integrations, REST API and webhooks.
Cons	Plan pricing is quote-based and varies by users, test types, and features. Its focus is user research rather than crowd-based software QA. AI test creation, Smart tags, and Card sorting and tree testing are in Ultimate.	Growth limits teams to 5 active projects and 50 testers per project. The published pricing model requires contacting sales for plan costs. On-Demand uses pay-as-you-go pricing rather than a monthly plan commitment.
Our verdict	UserTesting helps product, UX, marketing, and customer-experience teams gather feedback on digital experiences. Researchers can recruit from its global opt-in participant network or bring their own audiences, then run recorded unmoderated… Read the review →	TestGate is a managed crowdtesting platform for teams that need external testers to exercise software across real devices and environments. It supports functional, mobile, web, exploratory, UX, localization, performance, security, beta and… Read the review →

Strengths and trade-offs

• UserTesting — where it wins

  • Recruit participants globally or use your own audience.
  • Test websites, mobile apps, and prototypes in moderated or unmoderated studies.
  • AI insights and integrations support research and collaboration workflows.

  Where it doesn't

  • Plan pricing is quote-based and varies by users, test types, and features.
  • Its focus is user research rather than crowd-based software QA.
  • AI test creation, Smart tags, and Card sorting and tree testing are in Ultimate.

• TestGate — where it wins

  • Matches testers by device, location and skills across real-device environments.
  • Covers functional, UX, localization, security, performance, beta and IoT testing.
  • Offers self-hosted deployment, issue-tracker integrations, REST API and webhooks.

  Where it doesn't

  • Growth limits teams to 5 active projects and 50 testers per project.
  • The published pricing model requires contacting sales for plan costs.
  • On-Demand uses pay-as-you-go pricing rather than a monthly plan commitment.

• UserTesting7.9/10 · Pricing on request

  A broad user research platform for moderated and unmoderated digital experience studies.

  Visit UserTestingFull verdict →
• TestGate7.9/10 · Pricing on request · 7-day trial

  A broad crowdtesting service with managed tester matching and cloud or self-hosted deployment.

  Visit TestGateFull verdict →