Head-to-head · Business Texting Software
Text Request vs Textellent
Text Request leads on 0 checks, Textellent on 1, and 7 are even. Who comes out ahead on the 8 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.
Our verdict
- Highest scoreText Request · 8.2/10
- Lowest starting priceTextellent · $49/mo
- Free trialboth
- Most featuresText Request · 6 of 6
Text Request scores higher on our rubric for business texting software: 8.2 against 7.4 out of 10; our editors rank them #5 and #7.
Textellent is cheaper to start at $49/user/mo against $59.99/user/mo.
Text Request is the better fit for organizations needing broad channel and platform access. Textellent is the better fit for teams needing compliance and audience automation.
- Text Request fits best
Organizations needing broad channel and platform access
- Textellent fits best
Teams needing compliance and audience automation
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Side by side
| Feature | Text Request 8.2/10 Visit ↗ | Textellent 7.4/10 Visit ↗ |
|---|---|---|
| At a glance | ||
| Editor score | 8.2 | 7.4 |
| Ranking | #5 in Business Texting Software | #7 in Business Texting Software |
| Best for | Organizations needing broad channel and platform access | Teams needing compliance and audience automation |
| Pricing model | Paid | Paid |
| Starting price | $59.99/mo | $49/mo (best) |
| Free plan | — | — |
| Free trial | 14 days | 14 days |
| Free trial length | 14 days | 14 days · no card needed |
| Deployment | Cloud, Desktop, Mobile, Browser extension | Cloud, Mobile, Browser extension |
| Platforms | Web, Windows, macOS, iOS, Android, Chrome extension | Web, iOS, Android, Chrome extension |
| Integrations | 16 integrations | 1,000+ integrations |
| Features Text Request 6/6 · Textellent 1/6 | ||
| Two-way messaging | ✓ (best) | Not checked yet |
| MMS support | ✓ | ✓ |
| Shared team inbox | ✓ (best) | Not checked yet |
| Automated sequences | ✓ (best) | Not checked yet |
| Scheduled messages | ✓ (best) | Not checked yet |
| Inbound keywords | ✓ (best) | Not checked yet |
| Specs | ||
| Included team seats | Not checked yet | Not checked yet |
| Our review | ||
| Pros |
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| Cons |
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| Our verdict | Text Request is a paid business texting platform for organizations that communicate with customers through SMS and MMS. It supports two-way conversations, group and mass texting, image and PDF attachments, scheduled and repeating messages,… Read the review → |
Textellent is a business SMS and MMS platform for organizations that need customer texting across individual conversations, shared team replies, campaigns, reminders, and appointment scheduling. It supports existing business numbers,… Read the review → |
Strengths and trade-offs
Text Request — where it wins
- Web, desktop, mobile, Chrome, and API access
- Sequences, autoresponders, keywords, and scheduled messages
- SMS, MMS, payments, and third-party integrations
Where it doesn't
- No free plan
- Lower tiers include fewer dashboards
- High-volume plans add dashboard charges beyond the included allowance
Textellent — where it wins
- Shared inboxes support coordinated customer replies.
- Drip campaigns, segmentation, and scheduling cover recurring workflows.
- TCPA-aware controls and AI compliance tools support safer messaging.
Where it doesn't
- There is no free plan.
- Essentials limits tagging to 25 tags.
- Premium pricing uses custom credits and custom users.
- Text Request8.2/10 · 14-day trial
Broad channel access and workflow automation for customer-facing texting teams.
Visit Text RequestFull verdict → - Textellent7.4/10 · 14-day trial
Textellent combines team texting, audience automation, scheduling, and compliance tools.
Visit TextellentFull verdict →
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All business texting software comparisons → · Full ranking →
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Last updated · How we research and update





