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Head-to-head · Business Texting Software

Text Request vs Textellent

  • Updated Oct 2026
  • Both researched from official sources
  • 8 checks side by side
Higher score Text Request #5 in Business Texting Software 8.2/10 14-day trial Free trial✓ 6 of 6 features Visit Text Request
Textellent #7 in Business Texting Software 7.4/10 14-day trial Free trial✓ 1 of 6 features Visit Textellent

Text Request leads on 0 checks, Textellent on 1, and 7 are even. Who comes out ahead on the 8 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreText Request · 8.2/10
  • Lowest starting priceTextellent · $49/mo
  • Free trialboth
  • Most featuresText Request · 6 of 6

Text Request scores higher on our rubric for business texting software: 8.2 against 7.4 out of 10; our editors rank them #5 and #7.

Textellent is cheaper to start at $49/user/mo against $59.99/user/mo.

Text Request is the better fit for organizations needing broad channel and platform access. Textellent is the better fit for teams needing compliance and audience automation.

  • Text Request fits best

    Organizations needing broad channel and platform access

  • Textellent fits best

    Teams needing compliance and audience automation

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Text Request 8.2/10 Visit ↗ Textellent 7.4/10 Visit ↗
At a glance
Editor score 8.2 7.4
Ranking #5 in Business Texting Software #7 in Business Texting Software
Best for Organizations needing broad channel and platform access Teams needing compliance and audience automation
Pricing model Paid Paid
Starting price $59.99/mo $49/mo (best)
Free plan — —
Free trial 14 days 14 days
Free trial length 14 days 14 days · no card needed
Deployment Cloud, Desktop, Mobile, Browser extension Cloud, Mobile, Browser extension
Platforms Web, Windows, macOS, iOS, Android, Chrome extension Web, iOS, Android, Chrome extension
Integrations 16 integrations 1,000+ integrations
Features Text Request 6/6 · Textellent 1/6
Two-way messaging ✓ (best) Not checked yet
MMS support ✓ ✓
Shared team inbox ✓ (best) Not checked yet
Automated sequences ✓ (best) Not checked yet
Scheduled messages ✓ (best) Not checked yet
Inbound keywords ✓ (best) Not checked yet
Specs
Included team seats Not checked yet Not checked yet
Our review
Pros
  • Web, desktop, mobile, Chrome, and API access
  • Sequences, autoresponders, keywords, and scheduled messages
  • SMS, MMS, payments, and third-party integrations
  • Shared inboxes support coordinated customer replies.
  • Drip campaigns, segmentation, and scheduling cover recurring workflows.
  • TCPA-aware controls and AI compliance tools support safer messaging.
Cons
  • No free plan
  • Lower tiers include fewer dashboards
  • High-volume plans add dashboard charges beyond the included allowance
  • There is no free plan.
  • Essentials limits tagging to 25 tags.
  • Premium pricing uses custom credits and custom users.
Our verdict

Text Request is a paid business texting platform for organizations that communicate with customers through SMS and MMS. It supports two-way conversations, group and mass texting, image and PDF attachments, scheduled and repeating messages,…

Read the review →

Textellent is a business SMS and MMS platform for organizations that need customer texting across individual conversations, shared team replies, campaigns, reminders, and appointment scheduling. It supports existing business numbers,…

Read the review →
  1. Text RequestBusiness Texting Software 8.214-day trial
  2. TextellentBusiness Texting Software 7.414-day trial

Strengths and trade-offs

  • Text Request — where it wins

    • Web, desktop, mobile, Chrome, and API access
    • Sequences, autoresponders, keywords, and scheduled messages
    • SMS, MMS, payments, and third-party integrations

    Where it doesn't

    • No free plan
    • Lower tiers include fewer dashboards
    • High-volume plans add dashboard charges beyond the included allowance
  • Textellent — where it wins

    • Shared inboxes support coordinated customer replies.
    • Drip campaigns, segmentation, and scheduling cover recurring workflows.
    • TCPA-aware controls and AI compliance tools support safer messaging.

    Where it doesn't

    • There is no free plan.
    • Essentials limits tagging to 25 tags.
    • Premium pricing uses custom credits and custom users.

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update