Head-to-head · IVR Software
Teloz IVR vs Cognigy
Teloz IVR leads on 5 checks, Cognigy on 0, and 0 are even. Who comes out ahead on the 5 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.
Our verdict
- Highest scoreTeloz IVR · 10.0/10
- Free planonly Teloz IVR
- Most featuresTeloz IVR · 4 of 4
Teloz IVR scores higher on our rubric for ivr software: 10.0 against 6.8 out of 10; our editors rank them #1 and #8.
Teloz IVR offers free plan; Cognigy doesn't publish it. Teloz IVR offers speech input; Cognigy doesn't publish it. Teloz IVR offers visual flow builder; Cognigy doesn't publish it. Teloz IVR offers webhooks or api; Cognigy doesn't publish it. Teloz IVR offers call recording; Cognigy doesn't publish it.
Teloz IVR is the better fit for affordable full-featured IVR teams. Cognigy is the better fit for multichannel AI automation.
- Teloz IVR fits best
Affordable full-featured IVR teams
- Cognigy fits best
Multichannel AI automation
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Side by side
| Feature | Teloz IVR 10.0/10 Visit ↗ | Cognigy 6.8/10 Visit ↗ |
|---|---|---|
| At a glance | ||
| Editor score | 10.0 | 6.8 |
| Ranking | #1 in IVR Software | #8 in IVR Software |
| Best for | Affordable full-featured IVR teams | Multichannel AI automation |
| Pricing model | Free plan + paid | Paid |
| Starting price | Not published | Not published |
| Free plan | ✓ (best) | Not published |
| Free trial | — | — |
| Deployment | Cloud, Mobile, Browser extension | Cloud, Self-hosted |
| Platforms | Web, iOS, Android, Chrome extension | Web |
| Support | Email, Docs | Tickets, Docs |
| Compliance | SSO/SAML, 2FA | SOC 2, ISO 27001, GDPR, HIPAA, PCI DSS |
| Integrations | 100+ integrations | 16 integrations |
| Built for | Small business, Mid-market, Enterprise | Mid-market, Enterprise |
| Features Teloz IVR 4/4 · Cognigy 0/4 | ||
| Speech input | ✓ (best) | Not published |
| Visual flow builder | ✓ (best) | Not published |
| Webhooks or API | ✓ (best) | Not published |
| Call recording | ✓ (best) | Not published |
| Specs | ||
| Concurrent calls | Not published | Not published |
| Supported languages | Not published | Not published |
| Our review | ||
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| Cons |
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| Our verdict | Teloz IVR is a cloud-based interactive voice response system for US businesses and operations teams. It combines multi-level IVR menus, DTMF input, natural-language voice recognition, CRM-aware branching, queues, skills-based routing,… Read the review → |
Cognigy is an enterprise platform from NiCE for designing, managing, and deploying conversational AI agents across chat and voice channels. It fits organizations that need visual journey design, knowledge-grounded answers, contact-center… Read the review → |
Strengths and trade-offs
Teloz IVR — where it wins
- Visual drag-and-drop flow builder with NLP and DTMF fallback
- Free plan plus $7.99 monthly Starter pricing
- APIs, webhooks, analytics, recordings, and CRM integrations
Where it doesn't
- Free plan limits calling, SMS, DID, and AI receptionist usage
- Advanced capabilities require higher-priced plans
- Focused on US/Canada calling in the listed plan highlights
Cognigy — where it wins
- Visual flow design plus generative AI for building conversational journeys
- RAG-based knowledge answers from documents, web pages, and connected sources
- Deploys across chat and voice with human-agent handoff and analytics
Where it doesn't
- Pricing requires a sales conversation and follows license and usage-based billing
- No free plan is available
- Broad capabilities may exceed the needs of teams seeking narrow IVR automation
- Teloz IVR10.0/10 · Free plan · paid from $7.99/user/mo · 14-day trial
A broad IVR toolkit with affordable entry pricing and strong automation coverage.
Visit Teloz IVRFull verdict → - Cognigy6.8/10 · Pricing on request
A visual, AI-led IVR platform for teams managing voice, chat, knowledge, and handoff.
Visit CognigyFull verdict →
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Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026
Last updated · How we research and update