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Head-to-head · Survey Software

SurveyMonkey vs KoboToolbox

  • Updated Oct 2026
  • Both researched from official sources
  • 7 checks side by side
Higher score SurveyMonkey #1 in Survey Software 9.4/10 Free plan Free plan✓ 5 of 5 features Visit SurveyMonkey
KoboToolbox #17 in Survey Software 7.6/10 Free plan Free plan✓ 4 of 5 features Visit KoboToolbox

SurveyMonkey leads on 0 checks, KoboToolbox on 1, and 6 are even. Who comes out ahead on the 7 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreSurveyMonkey · 9.4/10
  • Free planboth
  • Most featuresSurveyMonkey · 5 of 5

SurveyMonkey scores higher on our rubric for survey software: 9.4 against 7.6 out of 10; our editors rank them #1 and #17.

KoboToolbox leads on responses included: 5000 /mo versus 1000 /mo.

SurveyMonkey is the better fit for broad business survey programs. KoboToolbox is the better fit for offline and field data collection.

  • SurveyMonkey fits best

    Broad business survey programs

  • KoboToolbox fits best

    Offline and field data collection

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Side by side

Feature SurveyMonkey 9.4/10 Visit ↗ KoboToolbox 7.6/10 Visit ↗
At a glance
Editor score 9.4 7.6
Ranking #1 in Survey Software #17 in Survey Software
Best for Broad business survey programs Offline and field data collection
Pricing model Free plan + paid Free plan + paid
Starting price — $21/mo
Free plan ✓ ✓
Free trial — —
Deployment Cloud, Mobile Cloud, Self-hosted, Mobile
Platforms Web, iOS, Android Web, Android
Support Email, Live chat, Phone, Docs · 24/7 Community, Docs
Compliance SOC 2, ISO 27001, GDPR, HIPAA, PCI DSS, SSO/SAML, 2FA GDPR, 2FA
Built for Solo, Small business, Mid-market, Enterprise Solo, Small business, Mid-market, Enterprise
Features SurveyMonkey 5/5 · KoboToolbox 4/5
Logic branching ✓ ✓
Custom branding ✓ ✓
Response analytics ✓ ✓
API access ✓ ✓
Respondent panel ✓ (best) Not checked yet
Specs
Responses included 1000 /mo 5000 /mo (best)
Questions per survey 10 Not checked yet
Our review
Pros
  • Advanced branching, piping, variables, and custom survey logic
  • 200+ integrations plus API access for connected workflows
  • Audience panel, mobile apps, analytics, and custom reporting
  • Offline collection through web forms and KoboCollect
  • GPS, media, multilingual forms, and validation support
  • Open-source platform with APIs and broad export options
Cons
  • Basic limits surveys to 10 questions and limited responses
  • Advanced analysis and higher response allowances require paid tiers
  • Premier features cost $139 per user per month billed annually
  • Paid pricing varies by user category and plan
  • Higher tiers are needed for larger submission volumes
  • Less suited to respondent-panel research
Our verdict

SurveyMonkey is an online survey and forms platform for individuals, businesses, educational institutions, nonprofits, and research teams. It supports survey creation, distribution, response collection, analysis, reporting, integrations,…

Read the review →

KoboToolbox is an open-source platform for creating forms, collecting survey data, managing projects, and analyzing responses. It is designed mainly for nonprofit, humanitarian, development, environmental, research, education, and…

Read the review →
  1. SurveyMonkeySurvey Software 9.4Free plan
  2. KoboToolboxSurvey Software 7.6Free plan

Strengths and trade-offs

  • SurveyMonkey — where it wins

    • Advanced branching, piping, variables, and custom survey logic
    • 200+ integrations plus API access for connected workflows
    • Audience panel, mobile apps, analytics, and custom reporting

    Where it doesn't

    • Basic limits surveys to 10 questions and limited responses
    • Advanced analysis and higher response allowances require paid tiers
    • Premier features cost $139 per user per month billed annually

  • KoboToolbox — where it wins

    • Offline collection through web forms and KoboCollect
    • GPS, media, multilingual forms, and validation support
    • Open-source platform with APIs and broad export options

    Where it doesn't

    • Paid pricing varies by user category and plan
    • Higher tiers are needed for larger submission volumes
    • Less suited to respondent-panel research

More comparisons

All survey software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update