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Head-to-head · Survey And Form Builders

SurveyMonkey vs Jotform

  • Updated Oct 2026
  • Both researched from official sources
  • 2 checks side by side
Higher score SurveyMonkey #1 in Survey And Form Builders 9.4/10 Free plan Free plan✓ 0 of 3 features Visit SurveyMonkey
Jotform #3 in Survey And Form Builders 9.1/10 Free plan Free plan✓ 1 of 3 features Visit Jotform

SurveyMonkey leads on 0 checks, Jotform on 0, and 2 are even. Who comes out ahead on the 2 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreSurveyMonkey · 9.4/10
  • Free planboth
  • Most featuresJotform · 1 of 3

SurveyMonkey scores higher on our rubric for survey and form builders: 9.4 against 9.1 out of 10; our editors rank them #1 and #3.

SurveyMonkey is the better fit for teams running surveys with branching and analysis. Jotform is the better fit for versatile forms, payments, and mobile collection.

  • SurveyMonkey fits best

    Teams running surveys with branching and analysis

  • Jotform fits best

    Versatile forms, payments, and mobile collection

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Side by side

Feature SurveyMonkey 9.4/10 Visit ↗ Jotform 9.1/10 Visit ↗
At a glance
Editor score 9.4 9.1
Ranking #1 in Survey And Form Builders #3 in Survey And Form Builders
Best for Teams running surveys with branching and analysis Versatile forms, payments, and mobile collection
Pricing model Free plan + paid Free plan + paid
Starting price — $39/mo
Free plan ✓ ✓
Free trial — —
Deployment Cloud, Mobile Cloud, Mobile
Platforms Web, iOS, Android Web, iOS, Android
Support Email, Live chat, Phone, Docs · 24/7 Tickets, Docs · 24/7
Compliance SOC 2, ISO 27001, GDPR, HIPAA, PCI DSS, SSO/SAML, 2FA SOC 2, GDPR, HIPAA, PCI DSS, 2FA
Integrations 200+ integrations 200+ integrations
Built for Solo, Small business, Mid-market, Enterprise Solo, Small business, Mid-market, Enterprise
Features SurveyMonkey 0/3 · Jotform 1/3
Branching logic Not checked yet Not checked yet
File uploads Not checked yet ✓ (best)
Anonymous responses Not checked yet Not checked yet
Specs
Response limit 1000 responses/mo Not checked yet
Question limit 10 questions Not checked yet
Analytics level Not checked yet Not checked yet
Export formats Not checked yet Not checked yet
Our review
Pros
  • Skip logic, advanced branching, and question, page, and block randomization
  • Distribute surveys through web, email, social, embeds, and mobile
  • AI-assisted response analysis plus 200+ integrations
  • 20,000+ templates, conditional logic, and drag-and-drop editing
  • Collects payments and signatures, and supports scored quizzes
  • Mobile apps support offline data collection
Cons
  • Basic limits surveys to 10 questions and has limited responses
  • Higher response limits and advanced features require paid plans
  • SurveyMonkey Audience respondent panels are sold separately
  • Starter limits users to 5 active forms and includes Jotform branding
  • Bronze allows 1,000 monthly submissions and 1 GB of storage
  • Higher submission limits and advanced needs require paid plans
Our verdict

From individual feedback forms to team research projects, SurveyMonkey brings survey creation, distribution, and response analysis into one platform. Templates and AI assistance support form creation, while surveys can go out through web…

Read the review →

Jotform is a no-code form builder for people and organizations that need more than basic surveys. Its drag-and-drop editor and 20,000+ templates support varied uses, from collecting information to running scored quizzes and graded…

Read the review →
  1. SurveyMonkeySurvey And Form Builders 9.4Free plan
  2. JotformSurvey And Form Builders 9.1Free plan

Strengths and trade-offs

  • SurveyMonkey — where it wins

    • Skip logic, advanced branching, and question, page, and block randomization
    • Distribute surveys through web, email, social, embeds, and mobile
    • AI-assisted response analysis plus 200+ integrations

    Where it doesn't

    • Basic limits surveys to 10 questions and has limited responses
    • Higher response limits and advanced features require paid plans
    • SurveyMonkey Audience respondent panels are sold separately
  • Jotform — where it wins

    • 20,000+ templates, conditional logic, and drag-and-drop editing
    • Collects payments and signatures, and supports scored quizzes
    • Mobile apps support offline data collection

    Where it doesn't

    • Starter limits users to 5 active forms and includes Jotform branding
    • Bronze allows 1,000 monthly submissions and 1 GB of storage
    • Higher submission limits and advanced needs require paid plans

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update