Head-to-head · Social Monitoring
Sprinklr Social Listening vs Mentionlytics
Sprinklr Social Listening leads on 0 checks, Mentionlytics on 0, and 3 are even. Who comes out ahead on the 3 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.
Our verdict
- Highest scoreSprinklr Social Listening · 9.1/10
- Free trialonly Mentionlytics
Sprinklr Social Listening scores higher on our rubric for social monitoring: 9.1 against 8.4 out of 10; our editors rank them #3 and #8.
Sprinklr Social Listening is the better fit for large teams managing complex listening programs. Mentionlytics is the better fit for teams tracking social and web mentions together.
- Sprinklr Social Listening fits best
Large teams managing complex listening programs
- Mentionlytics fits best
Teams tracking social and web mentions together
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Side by side
| Feature | Sprinklr Social Listening 9.1/10 Visit ↗ | Mentionlytics 8.4/10 Visit ↗ |
|---|---|---|
| At a glance | ||
| Editor score | 9.1 | 8.4 |
| Ranking | #3 in Social Monitoring | #8 in Social Monitoring |
| Best for | Large teams managing complex listening programs | Teams tracking social and web mentions together |
| Pricing model | Paid | Paid |
| Starting price | Pricing on request | $69/mo |
| Free plan | Not checked yet | — |
| Free trial | — | 14 days |
| Integrations | 9 integrations | 5 integrations |
| Features Sprinklr Social Listening 2/3 · Mentionlytics 2/3 | ||
| Web monitoring | ✓ | ✓ |
| Sentiment analysis | ✓ | ✓ |
| Competitor tracking | Not checked yet | Not checked yet |
| Specs | ||
| Social networks monitored | Not checked yet | Not checked yet |
| Historical data access | Not checked yet | 18 months |
| Alert channels | email, Slack, platform notifications, mobile notifications | Email, Slack |
| Our review | ||
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| Our verdict | Sprinklr Social Listening helps enterprise teams track conversations about brands, products, competitors and markets across social networks, websites, news sources, forums, reviews and other digital channels. It is designed for… Read the review → |
Mentionlytics brings social listening and broader web monitoring into one platform for businesses, agencies, and enterprises. It tracks mentions across social networks including X, TikTok, LinkedIn, Facebook, Instagram, YouTube, Reddit,… Read the review → |
Strengths and trade-offs
Sprinklr Social Listening — where it wins
- Monitors 30+ social, messaging and digital channels in real time
- Boolean queries pair with sentiment, emotion, urgency and intent analysis
- Combines crisis detection, historical analysis and enterprise integrations
Where it doesn't
- Pricing requires contacting sales
- Enterprise platform positioning may exceed simpler monitoring needs
- Query limits and historical lookback by plan are not verifiable
Mentionlytics — where it wins
- Monitors social networks plus news, blogs, forums, reviews, and websites
- Combines sentiment analysis, Boolean search, alerts, and AI mention clustering
- Integrates with Slack, Hootsuite, Looker Studio, API, and MCP
Where it doesn't
- No free plan; annual plans start at $69 per month
- Basic limits monitoring to 3 keyword rules and 5,000 monthly mentions
- Basic updates every 12 hours, slower than higher-tier update schedules
- Sprinklr Social Listening9.1/10 · Pricing on request
Broad, real-time listening and analysis for enterprise teams with complex monitoring needs.
Visit SprinklrFull verdict → - Mentionlytics8.4/10 · 14-day trial
Tracks social and web mentions with sentiment, alerts, and AI-assisted analysis.
Visit MentionlyticsFull verdict →
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All social monitoring comparisons → · Full ranking →
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Last updated · How we research and update






