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Head-to-head · Social Monitoring

Sprinklr Social Listening vs Mentionlytics

  • Updated Oct 2026
  • Both researched from official sources
  • 3 checks side by side
Higher score Sprinklr Social Listening #3 in Social Monitoring 9.1/10 Pricing on request ✓ 2 of 3 features Visit Sprinklr
Mentionlytics #8 in Social Monitoring 8.4/10 14-day trial Free trial✓ 2 of 3 features Visit Mentionlytics

Sprinklr Social Listening leads on 0 checks, Mentionlytics on 0, and 3 are even. Who comes out ahead on the 3 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreSprinklr Social Listening · 9.1/10
  • Free trialonly Mentionlytics

Sprinklr Social Listening scores higher on our rubric for social monitoring: 9.1 against 8.4 out of 10; our editors rank them #3 and #8.

Sprinklr Social Listening is the better fit for large teams managing complex listening programs. Mentionlytics is the better fit for teams tracking social and web mentions together.

  • Sprinklr Social Listening fits best

    Large teams managing complex listening programs

  • Mentionlytics fits best

    Teams tracking social and web mentions together

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Side by side

Feature Sprinklr Social Listening 9.1/10 Visit ↗ Mentionlytics 8.4/10 Visit ↗
At a glance
Editor score 9.1 8.4
Ranking #3 in Social Monitoring #8 in Social Monitoring
Best for Large teams managing complex listening programs Teams tracking social and web mentions together
Pricing model Paid Paid
Starting price Pricing on request $69/mo
Free plan Not checked yet —
Free trial — 14 days
Integrations 9 integrations 5 integrations
Features Sprinklr Social Listening 2/3 · Mentionlytics 2/3
Web monitoring ✓ ✓
Sentiment analysis ✓ ✓
Competitor tracking Not checked yet Not checked yet
Specs
Social networks monitored Not checked yet Not checked yet
Historical data access Not checked yet 18 months
Alert channels email, Slack, platform notifications, mobile notifications Email, Slack
Our review
Pros
  • Monitors 30+ social, messaging and digital channels in real time
  • Boolean queries pair with sentiment, emotion, urgency and intent analysis
  • Combines crisis detection, historical analysis and enterprise integrations
  • Monitors social networks plus news, blogs, forums, reviews, and websites
  • Combines sentiment analysis, Boolean search, alerts, and AI mention clustering
  • Integrates with Slack, Hootsuite, Looker Studio, API, and MCP
Cons
  • Pricing requires contacting sales
  • Enterprise platform positioning may exceed simpler monitoring needs
  • Query limits and historical lookback by plan are not verifiable
  • No free plan; annual plans start at $69 per month
  • Basic limits monitoring to 3 keyword rules and 5,000 monthly mentions
  • Basic updates every 12 hours, slower than higher-tier update schedules
Our verdict

Sprinklr Social Listening helps enterprise teams track conversations about brands, products, competitors and markets across social networks, websites, news sources, forums, reviews and other digital channels. It is designed for…

Read the review →

Mentionlytics brings social listening and broader web monitoring into one platform for businesses, agencies, and enterprises. It tracks mentions across social networks including X, TikTok, LinkedIn, Facebook, Instagram, YouTube, Reddit,…

Read the review →
  1. Sprinklr Social ListeningSocial Monitoring 9.1Pricing on request
  2. MentionlyticsSocial Monitoring 8.414-day trial

Strengths and trade-offs

  • Sprinklr Social Listening — where it wins

    • Monitors 30+ social, messaging and digital channels in real time
    • Boolean queries pair with sentiment, emotion, urgency and intent analysis
    • Combines crisis detection, historical analysis and enterprise integrations

    Where it doesn't

    • Pricing requires contacting sales
    • Enterprise platform positioning may exceed simpler monitoring needs
    • Query limits and historical lookback by plan are not verifiable
  • Mentionlytics — where it wins

    • Monitors social networks plus news, blogs, forums, reviews, and websites
    • Combines sentiment analysis, Boolean search, alerts, and AI mention clustering
    • Integrates with Slack, Hootsuite, Looker Studio, API, and MCP

    Where it doesn't

    • No free plan; annual plans start at $69 per month
    • Basic limits monitoring to 3 keyword rules and 5,000 monthly mentions
    • Basic updates every 12 hours, slower than higher-tier update schedules
  • Sprinklr Social Listening9.1/10 · Pricing on request

    Broad, real-time listening and analysis for enterprise teams with complex monitoring needs.

    Visit SprinklrFull verdict →
  • Mentionlytics8.4/10 · 14-day trial

    Tracks social and web mentions with sentiment, alerts, and AI-assisted analysis.

    Visit MentionlyticsFull verdict →

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update