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Head-to-head · Field Service Management Software

ServiceTitan vs FieldAware

  • Updated Nov 2026
  • Both researched from official sources
  • 6 checks side by side
Higher score ServiceTitan #10 in Field Service Management Software 8.4/10 Pricing on request ✓ 5 of 5 features Visit ServiceTitan
FieldAware #36 in Field Service Management Software 5.6/10 Pricing on request ✓ 5 of 5 features Visit FieldAware

ServiceTitan leads on 0 checks, FieldAware on 0, and 6 are even. Who comes out ahead on the 6 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreServiceTitan · 8.4/10

ServiceTitan scores higher on our rubric for field service management software: 8.4 against 5.6 out of 10; our editors rank them #10 and #36.

ServiceTitan is the better fit for trade contractors wanting complete field operations. FieldAware is the better fit for teams needing flexible forms and offline field work.

  • ServiceTitan fits best

    Trade contractors wanting complete field operations

  • FieldAware fits best

    Teams needing flexible forms and offline field work

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Side by side

Feature ServiceTitan 8.4/10 Visit ↗ FieldAware 5.6/10 Visit ↗
At a glance
Editor score 8.4 5.6
Ranking #10 in Field Service Management Software #36 in Field Service Management Software
Best for Trade contractors wanting complete field operations Teams needing flexible forms and offline field work
Pricing model Paid Paid
Starting price — Pricing on request
Free plan — Not checked yet
Free trial — —
Deployment Cloud, Mobile Cloud, Mobile
Platforms Web, iOS, Android Web, iOS, Android
Support Docs Phone, Tickets, Docs
Compliance SOC 2, ISO 27001, PCI DSS SOC 2
Integrations 3 integrations 3 integrations
Built for Small business, Mid-market, Enterprise Mid-market, Enterprise
Features ServiceTitan 5/5 · FieldAware 5/5
Invoicing and payments ✓ ✓
Offline mode ✓ ✓
Route optimization ✓ ✓
Customer portal ✓ ✓
Recurring jobs ✓ ✓
Specs
Mobile platforms Both Both
Technician limit Not checked yet Not checked yet
Our review
Pros
  • Offline mobile workflows sync automatically when connectivity returns
  • Covers scheduling, routing, estimates, payments, and recurring service
  • Customer portal supports invoices, memberships, contracts, and requests
  • Offline mobile workflows support field work beyond reliable connectivity.
  • Conditional forms include calculations, photos, and signatures.
  • Scheduling, billing, portals, reporting, and APIs cover core operations.
Cons
  • Pricing requires contacting sales
  • No free plan is available
  • Accounting integrations are limited to Sage Intacct and QuickBooks
  • Pricing uses a contact-sales model rather than published plan tiers.
  • There is no free plan for self-serve evaluation.
  • Platform breadth may exceed the needs of teams seeking a narrow scheduling tool.
Our verdict

ServiceTitan is a cloud-based field service management platform for residential, commercial, and construction contractors. It brings scheduling, dispatching, customer and job records, estimates, invoicing, payments, technician mobile…

Read the review →

FieldAware is a cloud-based field service management platform from GPS Insight for organizations with mobile service teams. It brings work-order management, scheduling and dispatch, route and schedule optimization, technician workflows,…

Read the review →
  1. ServiceTitanField Service Management Software 8.4Pricing on request
  2. FieldAwareField Service Management Software 5.6Pricing on request

Strengths and trade-offs

  • ServiceTitan — where it wins

    • Offline mobile workflows sync automatically when connectivity returns
    • Covers scheduling, routing, estimates, payments, and recurring service
    • Customer portal supports invoices, memberships, contracts, and requests

    Where it doesn't

    • Pricing requires contacting sales
    • No free plan is available
    • Accounting integrations are limited to Sage Intacct and QuickBooks

  • FieldAware — where it wins

    • Offline mobile workflows support field work beyond reliable connectivity.
    • Conditional forms include calculations, photos, and signatures.
    • Scheduling, billing, portals, reporting, and APIs cover core operations.

    Where it doesn't

    • Pricing uses a contact-sales model rather than published plan tiers.
    • There is no free plan for self-serve evaluation.
    • Platform breadth may exceed the needs of teams seeking a narrow scheduling tool.

All field service management software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Nov 2026

Last updated · How we research and update