Head-to-head · HVAC Software
ServiceTitan vs BuildOps
ServiceTitan leads on 0 checks, BuildOps on 0, and 8 are even. Who comes out ahead on the 8 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.
Our verdict
- Highest scoreServiceTitan · 9.2/10
- Most featuresBuildOps · 6 of 7
ServiceTitan scores higher on our rubric for hvac software: 9.2 against 8.8 out of 10; our editors rank them #3 and #6.
ServiceTitan is the better fit for growing HVAC companies wanting a full platform. BuildOps is the better fit for commercial contractors using asset-based workflows.
- ServiceTitan fits best
Growing HVAC companies wanting a full platform
- BuildOps fits best
Commercial contractors using asset-based workflows
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Side by side
| Feature | ServiceTitan 9.2/10 Visit ↗ | BuildOps 8.8/10 Visit ↗ |
|---|---|---|
| At a glance | ||
| Editor score | 9.2 | 8.8 |
| Ranking | #3 in HVAC Software | #6 in HVAC Software |
| Best for | Growing HVAC companies wanting a full platform | Commercial contractors using asset-based workflows |
| Pricing model | Paid | Paid |
| Starting price | — | Pricing on request |
| Free plan | — | — |
| Free trial | — | — |
| Deployment | Cloud, Mobile | Cloud, Mobile |
| Platforms | Web, iOS, Android | Web, iOS, Android |
| Compliance | SOC 2, ISO 27001, PCI DSS | SOC 2 |
| Integrations | 3 integrations | 12 integrations |
| Built for | Small business, Mid-market, Enterprise | Small business, Mid-market, Enterprise |
| Features ServiceTitan 1/7 · BuildOps 6/7 | ||
| Dispatch board | Not checked yet | ✓ (best) |
| Estimates and invoices | Not checked yet | ✓ (best) |
| Equipment histories | Not checked yet | ✓ (best) |
| Technician mobile app | Not checked yet | ✓ (best) |
| Service agreements | Not checked yet | ✓ (best) |
| Customer portal | ✓ (best) | Not checked yet |
| QuickBooks sync | Not checked yet | ✓ (best) |
| Our review | ||
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| Our verdict | ServiceTitan is a cloud-based field service management platform for residential, commercial, and construction contractors, including HVAC businesses. It brings scheduling, dispatching, customer and job records, estimates, invoicing,… Read the review → |
BuildOps is a cloud-based operations platform for commercial contractors, including HVAC and mechanical businesses. It brings centralized scheduling and technician dispatch together with work orders, closeout workflows, equipment records,… Read the review → |
Strengths and trade-offs
ServiceTitan — where it wins
- Offline mobile workflows sync automatically when connectivity returns
- Customer portal supports payments, memberships, contracts, and requests
- Route optimization, recurring agreements, and accounting integrations are included
Where it doesn't
- Pricing requires a sales request
- Published highlights are the same across all three package names
- Accounting integrations listed are limited to Sage Intacct and QuickBooks
BuildOps — where it wins
- Connects dispatch, work orders, assets, maintenance, and financial workflows
- Supports offline technician workflows on iOS and Android
- Integrates with QuickBooks, Sage, NetSuite, and contractor platforms
Where it doesn't
- Pricing is customized rather than published as numeric plans
- There is no free plan
- Its breadth may exceed the needs of simple residential operations
- ServiceTitan9.2/10 · Pricing on request
A broad HVAC field-service platform with strong mobile, billing, and recurring-service coverage.
Visit ServiceTitanFull verdict → - BuildOps8.8/10 · Pricing on request
A broad HVAC operations platform for commercial teams managing assets, service, and projects.
Visit BuildOpsFull verdict →
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Last updated · How we research and update






