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Head-to-head · HVAC Software

ServiceTitan vs BuildOps

  • Updated Oct 2026
  • Both researched from official sources
  • 8 checks side by side
Higher score ServiceTitan #3 in HVAC Software 9.2/10 Pricing on request ✓ 1 of 7 features Visit ServiceTitan
BuildOps #6 in HVAC Software 8.8/10 Pricing on request ✓ 6 of 7 features Visit BuildOps

ServiceTitan leads on 0 checks, BuildOps on 0, and 8 are even. Who comes out ahead on the 8 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreServiceTitan · 9.2/10
  • Most featuresBuildOps · 6 of 7

ServiceTitan scores higher on our rubric for hvac software: 9.2 against 8.8 out of 10; our editors rank them #3 and #6.

ServiceTitan is the better fit for growing HVAC companies wanting a full platform. BuildOps is the better fit for commercial contractors using asset-based workflows.

  • ServiceTitan fits best

    Growing HVAC companies wanting a full platform

  • BuildOps fits best

    Commercial contractors using asset-based workflows

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature ServiceTitan 9.2/10 Visit ↗ BuildOps 8.8/10 Visit ↗
At a glance
Editor score 9.2 8.8
Ranking #3 in HVAC Software #6 in HVAC Software
Best for Growing HVAC companies wanting a full platform Commercial contractors using asset-based workflows
Pricing model Paid Paid
Starting price — Pricing on request
Free plan — —
Free trial — —
Deployment Cloud, Mobile Cloud, Mobile
Platforms Web, iOS, Android Web, iOS, Android
Compliance SOC 2, ISO 27001, PCI DSS SOC 2
Integrations 3 integrations 12 integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features ServiceTitan 1/7 · BuildOps 6/7
Dispatch board Not checked yet ✓ (best)
Estimates and invoices Not checked yet ✓ (best)
Equipment histories Not checked yet ✓ (best)
Technician mobile app Not checked yet ✓ (best)
Service agreements Not checked yet ✓ (best)
Customer portal ✓ (best) Not checked yet
QuickBooks sync Not checked yet ✓ (best)
Our review
Pros
  • Offline mobile workflows sync automatically when connectivity returns
  • Customer portal supports payments, memberships, contracts, and requests
  • Route optimization, recurring agreements, and accounting integrations are included
  • Connects dispatch, work orders, assets, maintenance, and financial workflows
  • Supports offline technician workflows on iOS and Android
  • Integrates with QuickBooks, Sage, NetSuite, and contractor platforms
Cons
  • Pricing requires a sales request
  • Published highlights are the same across all three package names
  • Accounting integrations listed are limited to Sage Intacct and QuickBooks
  • Pricing is customized rather than published as numeric plans
  • There is no free plan
  • Its breadth may exceed the needs of simple residential operations
Our verdict

ServiceTitan is a cloud-based field service management platform for residential, commercial, and construction contractors, including HVAC businesses. It brings scheduling, dispatching, customer and job records, estimates, invoicing,…

Read the review →

BuildOps is a cloud-based operations platform for commercial contractors, including HVAC and mechanical businesses. It brings centralized scheduling and technician dispatch together with work orders, closeout workflows, equipment records,…

Read the review →
  1. ServiceTitanHVAC Software 9.2Pricing on request
  2. BuildOpsHVAC Software 8.8Pricing on request

Strengths and trade-offs

  • ServiceTitan — where it wins

    • Offline mobile workflows sync automatically when connectivity returns
    • Customer portal supports payments, memberships, contracts, and requests
    • Route optimization, recurring agreements, and accounting integrations are included

    Where it doesn't

    • Pricing requires a sales request
    • Published highlights are the same across all three package names
    • Accounting integrations listed are limited to Sage Intacct and QuickBooks
  • BuildOps — where it wins

    • Connects dispatch, work orders, assets, maintenance, and financial workflows
    • Supports offline technician workflows on iOS and Android
    • Integrates with QuickBooks, Sage, NetSuite, and contractor platforms

    Where it doesn't

    • Pricing is customized rather than published as numeric plans
    • There is no free plan
    • Its breadth may exceed the needs of simple residential operations
  • ServiceTitan9.2/10 · Pricing on request

    A broad HVAC field-service platform with strong mobile, billing, and recurring-service coverage.

    Visit ServiceTitanFull verdict →
  • BuildOps8.8/10 · Pricing on request

    A broad HVAC operations platform for commercial teams managing assets, service, and projects.

    Visit BuildOpsFull verdict →

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update