ServiceNow CMDB vs Ivanti Neurons CMDB

ServiceNow CMDB9.4Visit Ivanti Neurons CMDB8.6Visit

Higher score ServiceNow CMDB #1 in CMDB Software 9.4/10 Pricing on request ✓ 4 of 4 features Visit ServiceNow

vs

Ivanti Neurons CMDB #6 in CMDB Software 8.6/10 Pricing on request ✓ 4 of 4 features Visit Ivanti

• ServiceNow CMDB fits best

  Large enterprises needing deep CMDB governance

• Ivanti Neurons CMDB fits best

  Hybrid enterprises needing governed CI data

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Side by side

Feature	ServiceNow CMDB 9.4/10 Visit ↗	Ivanti Neurons CMDB 8.6/10 Visit ↗
At a glance
Editor score	9.4	8.6
Ranking	#1 in CMDB Software	#6 in CMDB Software
Best for	Large enterprises needing deep CMDB governance	Hybrid enterprises needing governed CI data
Pricing model	Paid	Paid
Starting price	Pricing on request	Pricing on request
Free plan	Not checked yet	Not checked yet
Free trial	—	—
Deployment	Cloud	Cloud, Self-hosted
Platforms	Web	Web
Support	Community, Docs	Tickets, Docs
Compliance	SOC 2, ISO 27001	SOC 2, ISO 27001, GDPR
Integrations	11 integrations	5 integrations
Built for	Mid-market, Enterprise	Mid-market, Enterprise
Features ServiceNow CMDB 4/4 · Ivanti Neurons CMDB 4/4
Service mapping	✓	✓
Dependency mapping	✓	✓
Discovery imports	✓	✓
Ownership tracking	✓	✓
Specs
Configuration item limit	Not checked yet	Not checked yet
Deployment options	Cloud	Hybrid
Relationship types	Not checked yet	Not checked yet
Our review
Pros	Combines CI records, relationships, health monitoring, and lifecycle governance Adds discovery, service mapping, Unified Map, and CMDB Query Builder Supports web services, JDBC, LDAP, REST, SOAP, and Service Graph Connectors	Automated discovery, reconciliation, and normalization of configuration items Maps application dependencies, business services, and infrastructure relationships Supports ownership governance, drift tracking, ITSM workflows, and open APIs
Cons	Pricing is handled through contact sales rather than published plans Discovery and Service Mapping may require separate licenses Cloud deployment may not suit organizations requiring another deployment model	Pricing is contact-sales rather than published as self-serve plans Hybrid deployment combines SaaS access with customer-hosted discovery components Its broad governance scope may exceed lightweight inventory needs
Our verdict	ServiceNow CMDB is a configuration management database application on the ServiceNow platform. It stores configuration items and their relationships across assets, services, and infrastructure components. The product is aimed at… Read the review →	Ivanti Neurons CMDB is a configuration management database within the Ivanti Neurons Platform. It is designed for IT and security teams that need configuration data for incident management, change management, automation, governance, and… Read the review →

Strengths and trade-offs

• ServiceNow CMDB — where it wins

  • Combines CI records, relationships, health monitoring, and lifecycle governance
  • Adds discovery, service mapping, Unified Map, and CMDB Query Builder
  • Supports web services, JDBC, LDAP, REST, SOAP, and Service Graph Connectors

  Where it doesn't

  • Pricing is handled through contact sales rather than published plans
  • Discovery and Service Mapping may require separate licenses
  • Cloud deployment may not suit organizations requiring another deployment model

• Ivanti Neurons CMDB — where it wins

  • Automated discovery, reconciliation, and normalization of configuration items
  • Maps application dependencies, business services, and infrastructure relationships
  • Supports ownership governance, drift tracking, ITSM workflows, and open APIs

  Where it doesn't

  • Pricing is contact-sales rather than published as self-serve plans
  • Hybrid deployment combines SaaS access with customer-hosted discovery components
  • Its broad governance scope may exceed lightweight inventory needs

• ServiceNow CMDB9.4/10 · Pricing on request

  A broad, governance-focused CMDB for enterprises managing complex IT environments.

  Visit ServiceNowFull verdict →
• Ivanti Neurons CMDB8.6/10 · Pricing on request

  A governed CMDB for hybrid enterprises that need mapped, reconciled CI data.

  Visit IvantiFull verdict →