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Head-to-head · Order Management Software

Salesforce Order Management vs Manhattan Active Order Management

  • Updated Oct 2026
  • Both researched from official sources
  • 5 checks side by side
Higher score Salesforce Order Management #1 in Order Management Software 9.4/10 Pricing on request ✓ 0 of 4 features Visit Salesforce
Manhattan Active Order Management #6 in Order Management Software 8.8/10 Pricing on request ✓ 4 of 4 features Visit Manhattan

Salesforce Order Management leads on 0 checks, Manhattan Active Order Management on 0, and 5 are even. Who comes out ahead on the 5 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreSalesforce Order Management · 9.4/10
  • Most featuresManhattan Active Order Management · 4 of 4

Salesforce Order Management scores higher on our rubric for order management software: 9.4 against 8.8 out of 10; our editors rank them #1 and #6.

Salesforce Order Management is the better fit for large Salesforce-centered retailers. Manhattan Active Order Management is the better fit for large global retailers.

  • Salesforce Order Management fits best

    Large Salesforce-centered retailers

  • Manhattan Active Order Management fits best

    Large global retailers

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Salesforce Order Management 9.4/10 Visit ↗ Manhattan Active Order Management 8.8/10 Visit ↗
At a glance
Editor score 9.4 8.8
Ranking #1 in Order Management Software #6 in Order Management Software
Best for Large Salesforce-centered retailers Large global retailers
Pricing model Paid Paid
Starting price — —
Free plan — —
Free trial — —
Deployment Cloud Cloud
Platforms Web Web
Integrations 4 integrations 1 integrations
Features Salesforce Order Management 0/4 · Manhattan Active Order Management 4/4
Fulfillment routing Not checked yet ✓ (best)
Returns management Not checked yet ✓ (best)
API access Not checked yet ✓ (best)
Customer notifications Not checked yet ✓ (best)
Specs
Sales channels Not checked yet Not checked yet
Inventory locations Not checked yet Not checked yet
Order volume limit Not checked yet Not checked yet
Our review
Pros
  • Covers capture, fulfillment, delivery, service, returns, and refunds
  • Routes orders across locations with configurable business logic
  • Connects Salesforce commerce, service, payment, POS, WMS, and ERP systems
  • Global orchestration across channels, countries, and fulfillment methods
  • Inventory visibility, order promising, and sourcing optimization
  • Returns, servicing, notifications, and documented REST APIs
Cons
  • Both editions use contact-sales pricing
  • Some capabilities may require additional products, licenses, or integrations
  • No free plan is available
  • Pricing requires contacting sales
  • The product is oriented toward enterprise retail operations
  • Shopify is the listed commerce integration
Our verdict

Salesforce Order Management is a cloud order-management product for merchants and service teams managing orders across web storefronts, physical stores, marketplaces, mobile apps, and commerce sites. It centralizes order capture,…

Read the review →

Manhattan Active Order Management is an enterprise order management application for retailers operating across sales channels, countries, and fulfillment methods. It provides a unified order record, real-time inventory visibility, order…

Read the review →
  1. Salesforce Order ManagementOrder Management Software 9.4Pricing on request
  2. Manhattan Active Order ManagementOrder Management Software 8.8Pricing on request

Strengths and trade-offs

  • Salesforce Order Management — where it wins

    • Covers capture, fulfillment, delivery, service, returns, and refunds
    • Routes orders across locations with configurable business logic
    • Connects Salesforce commerce, service, payment, POS, WMS, and ERP systems

    Where it doesn't

    • Both editions use contact-sales pricing
    • Some capabilities may require additional products, licenses, or integrations
    • No free plan is available

  • Manhattan Active Order Management — where it wins

    • Global orchestration across channels, countries, and fulfillment methods
    • Inventory visibility, order promising, and sourcing optimization
    • Returns, servicing, notifications, and documented REST APIs

    Where it doesn't

    • Pricing requires contacting sales
    • The product is oriented toward enterprise retail operations
    • Shopify is the listed commerce integration
  • Salesforce Order Management9.4/10 · Pricing on request

    A broad order-management system for retailers built around Salesforce commerce and service tools.

    Visit SalesforceFull verdict →
  • Manhattan Active Order Management8.8/10 · Pricing on request

    A broad enterprise OMS for coordinating global inventory, fulfillment, servicing, and returns.

    Visit ManhattanFull verdict →

More comparisons

All order management software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update