Salesforce Experience Cloud vs NING

Salesforce Experience Cloud7.2Visit NING6.6Visit

Higher score Salesforce Experience Cloud #5 in Community Building Platforms 7.2/10 From $2/mo (annual) ✓ 1 of 3 features Visit Salesforce

vs

NING #8 in Community Building Platforms 6.6/10 From $12.50/mo (annual) · 14-day trial ✓ 1 of 3 features Visit NING

• Salesforce Experience Cloud fits best

  Salesforce teams building customer self-service portals

• NING fits best

  Small groups wanting an inexpensive social network

Advertiser disclosure: iTechGuides is reader-supported. We may earn a commission when you click some links. It never changes our verdict. How we rank.

Side by side

Feature	Salesforce Experience Cloud 7.2/10 Visit ↗	NING 6.6/10 Visit ↗
At a glance
Editor score	7.2	6.6
Ranking	#5 in Community Building Platforms	#8 in Community Building Platforms
Best for	Salesforce teams building customer self-service portals	Small groups wanting an inexpensive social network
Pricing model	Paid	Paid
Starting price	$2/mo (best)	$12.5/mo
Free plan	—	—
Free trial	—	—
Deployment	Cloud	Cloud
Platforms	Web	Web
Support	Community, Docs	Email, Live chat, Phone, Community, Docs · 24/7
Built for	Small business, Mid-market, Enterprise	Solo, Small business, Mid-market, Enterprise
Features Salesforce Experience Cloud 1/3 · NING 1/3
Custom domain	✓	✓
Branded mobile app	Not published	Not published
Events tools	Not published	Not published
Specs
Member limit	Not published	10
Member monetization	Not published	Not published
Community formats	Not published	Not published
Our review
Pros	Branded portals with templates, custom domains, and Experience Builder Case management, service requests, knowledge articles, and FAQs SAML authentication plus CRM records, files, reports, and dashboards	Combines forums, groups, events, media, messaging and activity feeds Supports custom domains, moderation, member roles and paid access Annual plans start at $12.50 per month, with a 14-day trial
Cons	Annual contracts are required for the listed plans Login-based pricing starts at $2 per login per month, billed annually Focused on customer self-service rather than broad social-community features	Starter is limited to 10 members The listed platform coverage is web only The 14-day trial requires billing information up front
Our verdict	Salesforce Experience Cloud helps organizations create branded websites, customer portals, partner portals, support communities, and web applications connected to Salesforce data. It suits teams that need authenticated external users to… Read the review →	NING is a hosted platform for creating a branded social network, aimed at community groups, nonprofits, creators, classrooms, families and organizations that want to operate a social website without coding. Its drag-and-drop builder brings… Read the review →

Strengths and trade-offs

• Salesforce Experience Cloud — where it wins

  • Branded portals with templates, custom domains, and Experience Builder
  • Case management, service requests, knowledge articles, and FAQs
  • SAML authentication plus CRM records, files, reports, and dashboards

  Where it doesn't

  • Annual contracts are required for the listed plans
  • Login-based pricing starts at $2 per login per month, billed annually
  • Focused on customer self-service rather than broad social-community features

• NING — where it wins

  • Combines forums, groups, events, media, messaging and activity feeds
  • Supports custom domains, moderation, member roles and paid access
  • Annual plans start at $12.50 per month, with a 14-day trial

  Where it doesn't

  • Starter is limited to 10 members
  • The listed platform coverage is web only
  • The 14-day trial requires billing information up front

• Salesforce Experience Cloud7.2/10 · From $2/mo (annual)

  A Salesforce-connected portal platform for customer self-service and support.

  Visit SalesforceFull verdict →
• NING6.6/10 · From $12.50/mo (annual) · 14-day trial

  NING gives groups a hosted social network with publishing, events, messaging and paid access.

  Visit NINGFull verdict →