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Head-to-head · Omnichannel Commerce Software

Salesforce Commerce Cloud vs VTEX

  • Updated Oct 2026
  • Both researched from official sources
  • 1 check side by side
Higher score Salesforce Commerce Cloud #3 in Omnichannel Commerce Software 9.2/10 Pricing on request ✓ 0 of 3 features Visit Salesforce
VTEX #7 in Omnichannel Commerce Software 8.7/10 Pricing on request ✓ 0 of 3 features Visit VTEX

Salesforce Commerce Cloud leads on 0 checks, VTEX on 0, and 1 is even. Who comes out ahead on the 1 yes/no, price and count check where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreSalesforce Commerce Cloud · 9.2/10

Salesforce Commerce Cloud scores higher on our rubric for omnichannel commerce software: 9.2 against 8.7 out of 10; our editors rank them #3 and #7.

Salesforce Commerce Cloud is the better fit for mid-market and enterprise Salesforce customers. VTEX is the better fit for enterprise marketplace and multichannel commerce.

  • Salesforce Commerce Cloud fits best

    Mid-market and enterprise Salesforce customers

  • VTEX fits best

    Enterprise marketplace and multichannel commerce

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Side by side

Feature Salesforce Commerce Cloud 9.2/10 Visit ↗ VTEX 8.7/10 Visit ↗
At a glance
Editor score 9.2 8.7
Ranking #3 in Omnichannel Commerce Software #7 in Omnichannel Commerce Software
Best for Mid-market and enterprise Salesforce customers Enterprise marketplace and multichannel commerce
Pricing model Paid Paid
Starting price — Pricing on request
Free plan — Not checked yet
Free trial — —
Deployment Cloud Cloud
Platforms Web Web
Support Community, Docs Community, Docs
Integrations 6 integrations 5 integrations
Built for Mid-market, Enterprise Enterprise
Features Salesforce Commerce Cloud 0/3 · VTEX 0/3
Unified inventory Not checked yet Not checked yet
Order routing Not checked yet Not checked yet
Store POS Not checked yet Not checked yet
Specs
Sales channels omnichannel omnichannel
Marketplace connections Not checked yet Not checked yet
Supported regions Not checked yet Not checked yet
Our review
Pros
  • Combines B2B and B2C storefronts with order and inventory tools.
  • Location-level inventory supports pickup and omnichannel fulfillment.
  • Salesforce integrations connect sales, service, marketing, and payments.
  • Combines B2B and B2C storefronts with native marketplace and seller management
  • Orchestrates orders across ecommerce, stores, marketplaces, and B2B channels
  • Provides global inventory visibility and headless commerce APIs
Cons
  • Pricing uses a contact-sales model, with no free plan.
  • Hosted cloud deployment does not provide a self-managed option.
  • The Salesforce-oriented scope may exceed smaller standalone retailers' needs.
  • Pricing requires contacting the sales team
  • Deployment is cloud-based only
  • Listed support channels are community and documentation
Our verdict

Salesforce Commerce Cloud is a hosted ecommerce platform for businesses selling to consumers, other businesses, or both. It covers storefronts, catalogs, price books, order capture, fulfillment, shipping, payments, service workflows, and…

Read the review →

VTEX is a cloud commerce platform for brands, retailers, manufacturers, and enterprise commerce teams managing B2B and B2C sales. Its scope extends beyond storefronts: marketplace and seller management, order orchestration, inventory…

Read the review →
  1. Salesforce Commerce CloudOmnichannel Commerce Software 9.2Pricing on request
  2. VTEXOmnichannel Commerce Software 8.7Pricing on request

Strengths and trade-offs

  • Salesforce Commerce Cloud — where it wins

    • Combines B2B and B2C storefronts with order and inventory tools.
    • Location-level inventory supports pickup and omnichannel fulfillment.
    • Salesforce integrations connect sales, service, marketing, and payments.

    Where it doesn't

    • Pricing uses a contact-sales model, with no free plan.
    • Hosted cloud deployment does not provide a self-managed option.
    • The Salesforce-oriented scope may exceed smaller standalone retailers' needs.

  • VTEX — where it wins

    • Combines B2B and B2C storefronts with native marketplace and seller management
    • Orchestrates orders across ecommerce, stores, marketplaces, and B2B channels
    • Provides global inventory visibility and headless commerce APIs

    Where it doesn't

    • Pricing requires contacting the sales team
    • Deployment is cloud-based only
    • Listed support channels are community and documentation
  • Salesforce Commerce Cloud9.2/10 · Pricing on request

    A Salesforce-centered commerce suite for complex omnichannel operations.

    Visit SalesforceFull verdict →
  • VTEX8.7/10 · Pricing on request

    An enterprise commerce platform for managing storefronts, marketplaces, orders, and inventory.

    Visit VTEXFull verdict →

More comparisons

All omnichannel commerce software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update