Head-to-head · Web and Video Conferencing - Midmarket Software
RingCentral Video vs Dialpad Meetings
RingCentral Video leads on 0 checks, Dialpad Meetings on 0, and 2 are even. Who comes out ahead on the 2 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.
Our verdict
- Highest scoreRingCentral Video · 9.0/10
- Free planboth
- Most featuresRingCentral Video · 1 of 4
RingCentral Video scores higher on our rubric for web and video conferencing - midmarket software: 9.0 against 8.5 out of 10; our editors rank them #5 and #11.
RingCentral Video is the better fit for teams wanting meetings with AI notes and integrations. Dialpad Meetings is the better fit for teams valuing AI transcripts and CRM integrations.
- RingCentral Video fits best
Teams wanting meetings with AI notes and integrations
- Dialpad Meetings fits best
Teams valuing AI transcripts and CRM integrations
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Side by side
| Feature | RingCentral Video 9.0/10 Visit ↗ | Dialpad Meetings 8.5/10 Visit ↗ |
|---|---|---|
| At a glance | ||
| Editor score | 9.0 | 8.5 |
| Ranking | #5 in Web and Video Conferencing - Midmarket Software | #11 in Web and Video Conferencing - Midmarket Software |
| Best for | Teams wanting meetings with AI notes and integrations | Teams valuing AI transcripts and CRM integrations |
| Pricing model | Free plan + paid | Free plan + paid |
| Starting price | — | — |
| Free plan | ✓ | ✓ |
| Free trial | — | — |
| Deployment | Cloud, Desktop, Mobile | Cloud, Desktop, Mobile |
| Platforms | Web, Windows, macOS, iOS, Android | Web, Windows, macOS, Android |
| Support | Live chat, Phone, Docs | Docs |
| Compliance | GDPR, HIPAA | SOC 2, ISO 27001, HIPAA |
| Integrations | 500+ integrations | 7 integrations |
| Built for | Small business, Mid-market, Enterprise | Small business, Mid-market, Enterprise |
| Features RingCentral Video 1/4 · Dialpad Meetings 0/4 | ||
| Cloud recording | Not checked yet | Not checked yet |
| Breakout rooms | ✓ (best) | Not checked yet |
| Meeting transcription | Not checked yet | Not checked yet |
| Single sign-on | Not checked yet | Not checked yet |
| Specs | ||
| Max meeting participants | Not checked yet | Not checked yet |
| Meeting duration limit | Not checked yet | Not checked yet |
| Our review | ||
| Pros |
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| Cons |
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| Our verdict | RingCentral Video brings business video meetings together with collaboration features for small, mid-market and enterprise teams. It supports browser meetings and apps for Windows, macOS, iOS and Android, with screen sharing, annotations,… Read the review → |
Dialpad Meetings is a browser-based and desktop video conferencing product for teams meeting with colleagues, customers, and external participants. It combines HD video and audio, screen sharing, chat, recordings, transcript access, and… Read the review → |
Strengths and trade-offs
RingCentral Video — where it wins
- AI-generated notes, summaries and live transcription support meeting follow-up.
- Whiteboards, annotations and breakout rooms add collaboration options.
- Works across web, desktop and mobile, with business app and calendar integrations.
Where it doesn't
- Free Meetings are limited to 100 participants.
- Free meetings have a 50-minute limit.
- Paid video pricing requires contacting sales.
Dialpad Meetings — where it wins
- Live AI transcripts, summaries, key moments, and action items
- Connects with Salesforce, Slack, calendars, and other business tools
- Large Meetings add-on supports up to 1,500 participants
Where it doesn't
- Business plan participant limit is 100 per conference
- Large Meetings capacity requires an add-on
- Published platform list does not include iOS
- RingCentral Video9.0/10 · Free plan
A flexible meeting service with AI notes, collaboration features and a free plan.
Visit RingCentralFull verdict → - Dialpad Meetings8.5/10 · Free plan
A flexible meeting tool for teams that value AI notes and CRM connections.
Visit DialpadFull verdict →
More comparisons
All web and video conferencing - midmarket software comparisons → · Full ranking →
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Last updated · How we research and update