RingCentral RingEX vs BT Cloud Voice

RingCentral RingEX9.3Visit BT Cloud Voice8.7Visit

Higher score RingCentral RingEX #1 in Unified Communications as a Service 9.3/10 14-day trial Free trial✓ 0 of 3 features Visit RingCentral

vs

BT Cloud Voice #7 in Unified Communications as a Service 8.7/10 Paid ✓ 0 of 3 features Visit BT Cloud Voice

• RingCentral RingEX fits best

  Businesses needing a broad, multi-location UCaaS suite

• BT Cloud Voice fits best

  UK businesses seeking affordable cloud communications

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Side by side

Feature	RingCentral RingEX 9.3/10 Visit ↗	BT Cloud Voice 8.7/10 Visit ↗
At a glance
Editor score	9.3	8.7
Ranking	#1 in Unified Communications as a Service	#7 in Unified Communications as a Service
Best for	Businesses needing a broad, multi-location UCaaS suite	UK businesses seeking affordable cloud communications
Pricing model	Paid	Paid
Starting price	$19.99/user/mo	£10.52/user/mo
Free plan	—	—
Free trial	14 days	—
Deployment	Cloud, Desktop, Mobile	Cloud, Desktop, Mobile
Platforms	Web, Windows, macOS, iOS, Android	Web, Windows, macOS, iOS, Android
Support	Phone, Live chat, Community, Docs · 24/7	Phone, Live chat, Community, Docs · 24/7
Integrations	500+ integrations	3 integrations
Built for	Small business, Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features RingCentral RingEX 0/3 · BT Cloud Voice 0/3
Business phone	Not checked yet	Not checked yet
Video meetings	Not checked yet	Not checked yet
Team messaging	Not checked yet	Not checked yet
Specs
Meeting participants	Not checked yet	Not checked yet
Call recording	Not checked yet	Not checked yet
Deployment	Not checked yet	Not checked yet
Our review
Pros	Combines calling, SMS, messaging, video meetings, fax, and voicemail Custom call routing, business-hour rules, and multi-level IVR Works with Salesforce, Google Workspace, Microsoft Teams, and more	Advanced routing, hunt groups and auto attendant voice menus Desktop and mobile apps with conferencing and voicemail delivery Webex, Teams and CRM connectivity via Go TAPI
Cons	There is no free plan; RingEX is paid software Automatic call recording starts with Premium Standard video meetings are limited to 100 participants	No free plan is available Prices exclude VAT and are shown for 60-month licences Call recording and analytics are optional in the Collaborate tier
Our verdict	RingCentral RingEX brings business calling, SMS, team messaging, video meetings, internet fax, voicemail, and integrations into a cloud communications suite. Its auto-attendant and single- or multi-level IVR help route callers, while… Read the review →	BT Cloud Voice is a hosted VoIP phone system for growing SMEs and larger businesses. It provides business calling over broadband through a cloud-hosted platform, with local business numbers, configurable user features, call routing,… Read the review →

Strengths and trade-offs

• RingCentral RingEX — where it wins

  • Combines calling, SMS, messaging, video meetings, fax, and voicemail
  • Custom call routing, business-hour rules, and multi-level IVR
  • Works with Salesforce, Google Workspace, Microsoft Teams, and more

  Where it doesn't

  • There is no free plan; RingEX is paid software
  • Automatic call recording starts with Premium
  • Standard video meetings are limited to 100 participants

• BT Cloud Voice — where it wins

  • Advanced routing, hunt groups and auto attendant voice menus
  • Desktop and mobile apps with conferencing and voicemail delivery
  • Webex, Teams and CRM connectivity via Go TAPI

  Where it doesn't

  • No free plan is available
  • Prices exclude VAT and are shown for 60-month licences
  • Call recording and analytics are optional in the Collaborate tier

• RingCentral RingEX9.3/10 · 14-day trial

  A broad cloud communications suite combining calling, messaging, meetings, fax, and AI features.

  Visit RingCentralFull verdict →
• BT Cloud Voice8.7/10 · Paid

  A tiered BT cloud phone service with routing, conferencing and Webex collaboration.

  Visit BT Cloud VoiceFull verdict →