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Head-to-head · Unified Communications as a Service

BT Cloud Voice vs net2phone UNITE

  • Updated Oct 2026
  • Both researched from official sources
  • 1 check side by side
Higher score BT Cloud Voice #7 in Unified Communications as a Service 8.7/10 Paid ✓ 0 of 3 features Visit BT Cloud Voice
net2phone UNITE #8 in Unified Communications as a Service 8.6/10 Paid ✓ 0 of 3 features Try net2phone UNITE

BT Cloud Voice leads on 0 checks, net2phone UNITE on 0, and 1 is even. Who comes out ahead on the 1 yes/no, price and count check where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreBT Cloud Voice · 8.7/10

BT Cloud Voice scores higher on our rubric for unified communications as a service: 8.7 against 8.6 out of 10; our editors rank them #7 and #8.

BT Cloud Voice is the better fit for UK businesses seeking affordable cloud communications. net2phone UNITE is the better fit for teams wanting integrated calling and 3,000 listed.

  • BT Cloud Voice fits best

    UK businesses seeking affordable cloud communications

  • net2phone UNITE fits best

    Teams wanting integrated calling and 3,000 listed

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Side by side

Feature BT Cloud Voice 8.7/10 Visit ↗ net2phone UNITE 8.6/10 Visit ↗
At a glance
Editor score 8.7 8.6
Ranking #7 in Unified Communications as a Service #8 in Unified Communications as a Service
Best for UK businesses seeking affordable cloud communications Teams wanting integrated calling and 3,000 listed
Pricing model Paid Paid
Starting price £10.52/user/mo $19.99/user/mo
Free plan — —
Free trial — —
Deployment Cloud, Desktop, Mobile Cloud, Mobile
Platforms Web, Windows, macOS, iOS, Android Web, iOS, Android
Support Phone, Live chat, Community, Docs · 24/7 Email, Phone, Docs · 24/7
Integrations 3 integrations 3,000+ integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features BT Cloud Voice 0/3 · net2phone UNITE 0/3
Business phone Not checked yet Not checked yet
Video meetings Not checked yet Not checked yet
Team messaging Not checked yet Not checked yet
Specs
Meeting participants Not checked yet Not checked yet
Call recording Not checked yet Not checked yet
Deployment Not checked yet Not checked yet
Our review
Pros
  • Advanced routing, hunt groups and auto attendant voice menus
  • Desktop and mobile apps with conferencing and voicemail delivery
  • Webex, Teams and CRM connectivity via Go TAPI
  • Business calling with auto attendant, custom routing, and voicemail transcription
  • Professional adds international calling, full video, group messaging, and AI summaries
  • Supports web, iOS, Android, API access, and 3,000 listed integrations
Cons
  • No free plan is available
  • Prices exclude VAT and are shown for 60-month licences
  • Call recording and analytics are optional in the Collaborate tier
  • No free plan is available
  • Essentials includes limited video conferencing
  • Displayed starting prices use annual billing and a 36-month term
Our verdict

BT Cloud Voice is a hosted VoIP phone system for growing SMEs and larger businesses. It provides business calling over broadband through a cloud-hosted platform, with local business numbers, configurable user features, call routing,…

Read the review →

net2phone UNITE is a cloud unified communications platform for small businesses, mid-market teams, and enterprises that want calling, messaging, video, and AI capabilities in one service. Its business phone system supports browser calling,…

Read the review →
  1. BT Cloud VoiceUnified Communications as a Service 8.7Paid
  2. net2phone UNITEUnified Communications as a Service 8.6Paid

Strengths and trade-offs

  • BT Cloud Voice — where it wins

    • Advanced routing, hunt groups and auto attendant voice menus
    • Desktop and mobile apps with conferencing and voicemail delivery
    • Webex, Teams and CRM connectivity via Go TAPI

    Where it doesn't

    • No free plan is available
    • Prices exclude VAT and are shown for 60-month licences
    • Call recording and analytics are optional in the Collaborate tier

  • net2phone UNITE — where it wins

    • Business calling with auto attendant, custom routing, and voicemail transcription
    • Professional adds international calling, full video, group messaging, and AI summaries
    • Supports web, iOS, Android, API access, and 3,000 listed integrations

    Where it doesn't

    • No free plan is available
    • Essentials includes limited video conferencing
    • Displayed starting prices use annual billing and a 36-month term

More comparisons

All unified communications as a service comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update