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Head-to-head · EMS Software

Resgrid vs Pulsara

  • Updated Sep 2026
  • Both researched from official sources
  • 4 checks side by side
Resgrid #5 in EMS Software 4.0/10 Free plan Free plan✓ 0 of 6 features Visit Resgrid
Higher score Pulsara #6 in EMS Software 5.3/10 Free plan Free plan✓ 2 of 6 features Visit Pulsara

Resgrid leads on 0 checks, Pulsara on 2, and 2 are even. Who comes out ahead on the 4 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scorePulsara · 5.3/10
  • Free planboth
  • Most featuresPulsara · 2 of 6

Pulsara scores higher on our rubric for ems software: 5.3 against 4.0 out of 10; our editors rank them #6 and #5.

Pulsara offers electronic patient reports; Resgrid doesn't publish it. Pulsara offers fleet or unit tracking; Resgrid doesn't publish it.

Resgrid is the better fit for budget-conscious agencies needing dispatch and tracking. Pulsara is the better fit for teams focused on patient communication and coordination.

  • Resgrid fits best

    Budget-conscious agencies needing dispatch and tracking

  • Pulsara fits best

    Teams focused on patient communication and coordination

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Side by side

Feature Resgrid 4.0/10 Visit ↗ Pulsara 5.3/10 Visit ↗
At a glance
Editor score 4.0 5.3
Ranking #5 in EMS Software #6 in EMS Software
Best for Budget-conscious agencies needing dispatch and tracking Teams focused on patient communication and coordination
Pricing model Free plan + paid Free plan + paid
Starting price Not published Not published
Free plan ✓ ✓
Free trial — —
Deployment Cloud, Self-hosted, Desktop, Mobile Cloud, Mobile
Platforms Web, Windows, macOS, Linux, iOS, Android Web, iOS, Android
Support Email, Tickets, Docs Email, Phone, Tickets, Docs
Compliance ISO 27001, GDPR, SSO/SAML, 2FA SOC 2, ISO 27001, GDPR, HIPAA, 2FA
Integrations 16 integrations 5 integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Resgrid 0/6 · Pulsara 2/6
Electronic patient reports Not published ✓ (best)
Dispatch integration Not published Not published
Crew scheduling Not published Not published
Billing and claims Not published Not published
Fleet or unit tracking Not published ✓ (best)
Offline mobile access Not published —
Specs
Deployment Not published Cloud
Our review
Pros
  • Free hosted dispatch and organization management plan
  • Real-time GPS tracking with mapping, routing, and geocoding
  • Broad communications, workflow automation, and deployment options
  • Patient channels combine text, images, audio and video for care teams.
  • EMS-to-ED alerts, ETA updates and unit tracking support handoffs.
  • Connects with ePCR systems, cardiac monitors and other listed systems.
Cons
  • The Free tier is limited to North American customers
  • ePCR and billing workflows are outside its verified feature set
  • The Free plan centers on hosted dispatch and organization management
  • Mobile operation requires Wi-Fi or cellular connectivity; offline use is unsupported.
  • ePCR and external-system connections depend on integrations through APIs or deep links.
  • Paid packages are quoted using facility- and volume-specific factors.
Our verdict

Resgrid is an open-source dispatch and operations platform for first responders, dispatchers, departments, and related businesses. It combines computer-aided dispatch with call lifecycle management, personnel and unit records, fleet…

Read the review →

Pulsara is a cloud communications and logistics platform for EMS agencies, hospitals, emergency managers and other healthcare teams. Its core use is coordinating around a patient: authorized participants can exchange messages, media,…

Read the review →
  1. ResgridEMS Software 4.0Free plan
  2. PulsaraEMS Software 5.3Free plan

Strengths and trade-offs

  • Resgrid — where it wins

    • Free hosted dispatch and organization management plan
    • Real-time GPS tracking with mapping, routing, and geocoding
    • Broad communications, workflow automation, and deployment options

    Where it doesn't

    • The Free tier is limited to North American customers
    • ePCR and billing workflows are outside its verified feature set
    • The Free plan centers on hosted dispatch and organization management

  • Pulsara — where it wins

    • Patient channels combine text, images, audio and video for care teams.
    • EMS-to-ED alerts, ETA updates and unit tracking support handoffs.
    • Connects with ePCR systems, cardiac monitors and other listed systems.

    Where it doesn't

    • Mobile operation requires Wi-Fi or cellular connectivity; offline use is unsupported.
    • ePCR and external-system connections depend on integrations through APIs or deep links.
    • Paid packages are quoted using facility- and volume-specific factors.
  • Resgrid4.0/10 · Free plan

    A flexible, open-source dispatch suite for agencies that need tracking without ePCR or billing.

    Visit ResgridFull verdict →
  • Pulsara5.3/10 · Free plan

    A patient-channel coordination platform for EMS-to-emergency-department communication.

    Visit PulsaraFull verdict →

More comparisons

All EMS software comparisons → · Full ranking →

Guides on EMS software

Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026