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Head-to-head · EMS Software

Resgrid vs Pulsara

  • Updated Oct 2026
  • Both researched from official sources
  • 4 checks side by side
Higher score Resgrid #5 in EMS Software 8.5/10 Free plan Free plan✓ 0 of 6 features Visit Resgrid
Pulsara #6 in EMS Software 7.8/10 Free plan Free plan✓ 2 of 6 features Visit Pulsara

Resgrid leads on 0 checks, Pulsara on 0, and 4 are even. Who comes out ahead on the 4 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreResgrid · 8.5/10
  • Free planboth
  • Most featuresPulsara · 2 of 6

Resgrid scores higher on our rubric for ems software: 8.5 against 7.8 out of 10; our editors rank them #5 and #6.

Resgrid is the better fit for budget-conscious agencies needing dispatch and tracking. Pulsara is the better fit for teams focused on patient communication and coordination.

  • Resgrid fits best

    Budget-conscious agencies needing dispatch and tracking

  • Pulsara fits best

    Teams focused on patient communication and coordination

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Resgrid 8.5/10 Visit ↗ Pulsara 7.8/10 Visit ↗
At a glance
Editor score 8.5 7.8
Ranking #5 in EMS Software #6 in EMS Software
Best for Budget-conscious agencies needing dispatch and tracking Teams focused on patient communication and coordination
Pricing model Free plan + paid Free plan + paid
Starting price — —
Free plan ✓ ✓
Free trial — —
Deployment Cloud, Self-hosted, Desktop, Mobile Cloud, Mobile
Platforms Web, Windows, macOS, Linux, iOS, Android Web, iOS, Android
Support Email, Tickets, Docs Email, Phone, Tickets, Docs
Compliance ISO 27001, GDPR, SSO/SAML, 2FA SOC 2, ISO 27001, GDPR, HIPAA, 2FA
Integrations 16 integrations 5 integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Resgrid 0/6 · Pulsara 2/6
Electronic patient reports Not checked yet ✓ (best)
Dispatch integration Not checked yet Not checked yet
Crew scheduling Not checked yet Not checked yet
Billing and claims Not checked yet Not checked yet
Fleet or unit tracking Not checked yet ✓ (best)
Offline mobile access Not checked yet —
Specs
Deployment Not checked yet Cloud
Our review
Pros
  • Free hosted dispatch and organization management plan
  • Real-time GPS tracking with mapping, routing, and geocoding
  • Broad communications, workflow automation, and deployment options
  • Patient channels combine text, images, audio and video for care teams.
  • EMS-to-ED alerts, ETA updates and unit tracking support handoffs.
  • Connects with ePCR systems, cardiac monitors and other listed systems.
Cons
  • The Free tier is limited to North American customers
  • ePCR and billing workflows are outside its verified feature set
  • The Free plan centers on hosted dispatch and organization management
  • Mobile operation requires Wi-Fi or cellular connectivity; offline use is unsupported.
  • ePCR and external-system connections depend on integrations through APIs or deep links.
  • Paid packages are quoted using facility- and volume-specific factors.
Our verdict

Resgrid is an open-source dispatch and operations platform for first responders, dispatchers, departments, and related businesses. It combines computer-aided dispatch with call lifecycle management, personnel and unit records, fleet…

Read the review →

Pulsara is a cloud communications and logistics platform for EMS agencies, hospitals, emergency managers and other healthcare teams. Its core use is coordinating around a patient: authorized participants can exchange messages, media,…

Read the review →
  1. ResgridEMS Software 8.5Free plan
  2. PulsaraEMS Software 7.8Free plan

Strengths and trade-offs

  • Resgrid — where it wins

    • Free hosted dispatch and organization management plan
    • Real-time GPS tracking with mapping, routing, and geocoding
    • Broad communications, workflow automation, and deployment options

    Where it doesn't

    • The Free tier is limited to North American customers
    • ePCR and billing workflows are outside its verified feature set
    • The Free plan centers on hosted dispatch and organization management

  • Pulsara — where it wins

    • Patient channels combine text, images, audio and video for care teams.
    • EMS-to-ED alerts, ETA updates and unit tracking support handoffs.
    • Connects with ePCR systems, cardiac monitors and other listed systems.

    Where it doesn't

    • Mobile operation requires Wi-Fi or cellular connectivity; offline use is unsupported.
    • ePCR and external-system connections depend on integrations through APIs or deep links.
    • Paid packages are quoted using facility- and volume-specific factors.
  • Resgrid8.5/10 · Free plan

    A flexible, open-source dispatch suite for agencies that need tracking without ePCR or billing.

    Visit ResgridFull verdict →
  • Pulsara7.8/10 · Free plan

    A patient-channel coordination platform for EMS-to-emergency-department communication.

    Visit PulsaraFull verdict →

More comparisons

All EMS software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update